Choosing a company with the proper license and insurance is not enough to base your trust in them as your potential AC installer. You still need to ask many questions to see if they have sufficient capability and professionalism to do their job. If you are unsure of what to ask, here are some important questions you can refer to:
1. What Is Your Warranty Policy?
Instead of asking whether the company has a warranty or not, ask them to explain the policy. The policies will likely differ from one company to another, so you need to understand each candidate well and compare them all. An AC installer that offers no warranty is best avoided, because you will waste money if they don’t perform their job well.
2. What Do You Think is The Best System for My House and Why?
Unprofessional companies will focus on convincing you to go with the most expensive service so they can get a bigger profit. That is why you need to make sure that the system they recommend is most suitable for your home and financial condition. Some HVAC contractors will have certain brands that they recommend. Ask them why they prefer that brand in particular. If they can’t elaborate, most likely they are just recommending it to gain more profit.
3. How Experienced Is Your Team?
This one is a no-brainer. Inexperienced technicians doesn’t always mean they have terrible skills. However, choosing a well-experienced one can prevent the risks of drama and failure.
4. What Is Your Procedure?
The correct procedure starts with a home inspection. The technician will then recommend the service that might be best for your house. Expect a formal quote with a clear explanation of the contract. The job begins upon the written agreement of the contract. Some HVAC installations require city permits, so make sure your technician knows how to take care of that as well.
5. What Air Conditioner Size Do You Think is Best for My House?
Many ACs in households are not properly sized, which leads to inefficiency. Lazy technicians will recommend sizing based on a general estimation. This is what you need to avoid. You need a professional who will conduct a precise calculation of your house to give you an accurate sizing recommendation.
6. What Kind of Training Has Your Team Have Received?
This one tells a lot about their skill. Don’t forget to ask for proof of training, such as a certificate. If possible, choose an AC installer that gives periodic training to their team. This way, you will be assured that your installer has a wealth of knowledge and hands-on skill in their field.
Other than the answers themselves, the tone a company uses in answering questions also gives you a sense of their professionalism. Reliable companies will gladly explain to you as clearly as possible to give you a better understanding of the project. Meanwhile, others can be impatient and give you short answers in efforts to hurry the project along. Remember, proper communication with your AC installer is important.
ECM Service – The Professional AC Installer
ECM Air Conditioning, with its headquarters located in Boynton Beach, FL, provides air conditioning services within Palm Beach County, Broward County, Martin County, and St. Lucie County. If you’re having issues with your HVAC system, we’re on-call and ready to assist you with your air conditioning needs. So if you’re in need of an HVAC Contractor, don’t hesitate to contact us today to schedule an air conditioning service call diagnostic! Our HVAC experts will diagnose any issues that may be occurring with your HVAC system and help to repair your AC issue on the spot.
Best of all, because ECM is the largest HVAC company in South Florida our local warehouse facility that is 69,000 SQFT houses over $1 million in inventory and fully stocks our 127 vehicles on the road, making us one of the very few AC service companies capable of repairing most issues right on the spot. That means no waiting and no downtime without air conditioning for you & your family in the blistering Florida heat!
Call us at 561-295-1763 or contact our HVAC team online.