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For those of us living in hot climates, the air conditioner has become such an indispensable appliance that we can scarcely imagine how people lived in these places without them. We think about our ancestors who inhabited some of the hottest parts of…
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Sometimes your is AC blowing warm air instead of cold, refreshing air. It’s so frustrating, especially when it happens on a hot summer day. But how is that even possible? Here are five possible answers. Wrong Thermostat Setting The most simple possible cause for…
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When it is too hot outside, most of us prefer to stay indoors, turn our air conditioner on, and relax. Right when we step out the door, we can clearly notice the difference between the indoor and outdoor temperatures. Is this because our…
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Whether you just need repairs or you are setting up a brand new HVAC system in your house, it is best to let the experts get the job done. You need to choose an HVAC contractor who is truly professional and reliable. Here…
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Many times, air conditioner damage is caused by the negligence and recklessness of the owner. If well taken care of, an AC unit should last 10-15 years before you notice a major performance decrease or permanent damage that is beyond repair. How should…
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Your HVAC has a big job. It releases heated or cooled air into and throughout your home, circulating other air outside. The thing is most HVAC units are outdoors or tucked away in garages, basements, closets, and utility rooms – maybe a combination…
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There are many causes of AC unit failure, including proper installation and regular AC maintenance. Being negligent about your HVAC system may cause serious problems that could even cause your AC unit to stop working altogether. Here are some common causes of AC…
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From late summer to mid-autumn, you can expect to deal with at least one or two hurricanes per year in South Florida. Up until then, and perhaps even sporadically throughout the season, you were likely enjoying the cool, comforting breeze of an air…
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Some people claim that they get allergic reactions, the common flu, a sore throat, dry skin, or unexplainable fatigue from their air conditioning system. Is an unmaintained AC unit really the cause of these symptoms? How is that possible, and how can you…
Continue readingShowing all 9 posts
Adrianne Golding
23:40 25 Jan 20
We used Service America up until last year when they went out of business and little did we know that it would work in our favor! With one phone call to ECM, we were efficiently enrolled for identical coverage and we couldn't be more pleased. Calls for appointments are rapidly handled and the wait time is usually only a day or two. The service technicians arrive promptly, are polite and courteous, and take the time to explain their solution to your problem. They are professional with years of experience and have a high degree of knowledge, which provides a sense of security for the homeowner. I would highly recommend this company to any homeowner as the low cost of the premium proves to be a value compared to paying out of pocket for a single incidence.
Laura Tierney
22:07 24 Jan 20
We have been customers of ECM for 20 years. Over these years we have had two ACs, three garbage disposals, a water heater replaced and numerous other appliances repaired in addition to plumbing issues. The customer service of this company is top notch from the office staff to the technicians. Everyone is pleasant and wait times are short. We feel certain that the annual fee has paid for itself over the years. We highly recommend ECM for all your home needs.
Milen Petkov
12:27 14 Jan 20
I have used ECM to replace my old AC unit 5 years ago. Everything was working flawlessly since then. We recently had an issue with the internal compressor and they came promptly and replaced the faulty parts (which were still under manufacturer’s warranty). Overall, they provide great service and prompt response. I will use them again if needed and would highly recommend to my friends.
Harry F
17:01 10 Jan 20
Came home from a trip on Friday 12-27 and A/C not cooling. Called Saturday AM and they were at my home early Monday morning. It was a relief to have a human being answer my call, not a computerized Q and A system. On Thursday, the day after New Year’s day the new A/C unit was installed on the roof of our build and a new circulation system installed in the ceiling. The techs were very professional and when the job was done they completely explained how to operate the system. (all setting etc.). I am 100% satisfied and thankful the we have ECM when we need them.
Fr& G Vilardo
23:09 09 Jan 20
I have had an ECM home service contract for about the past 10 years. Every time I called for service, they responded they were very prompt in servicing the appliance. The technicians were very friendly and knowledgeable. Work was performed in a very professional manner and to our satisfaction. Recently ECM installed a new AC system. Once again, the technicians did a high quality job. Based jupon my experiences with ECM I can recommend them without reservations.
Nancy Koffler
18:16 23 Dec 19
We had 3 interactions with ECM over the past few months. This summer the thermostat on our AC stopped working. ECM came and replaced the thermostat in timely manner. Recently, we had AC check and tune-up. The tech arrived within the promised time frame. He found the 15 year old unit had lost coolant and recommended replacing the unit, to which we agreed. The installation team also arrived on time, around 10 o’clock. Unfortunately, they encountered a problem during the latter stages of the installation which I felt could have been handled in a more efficient and timely manner. As a result, they did not complete the install until 5:30, which prevented us from having supper at home. However, the new AC is working great!
Joseph Albanese
19:37 13 Dec 19
I noticed that my old water heater was leaking water so I called ECM. They set up an appointment later that same day and sent a technician over to look at the water heater and advise me of my options. He took all the info down and said someone from ECM would get back to us the next morning which they did with all the details and cost of a new water heater. I agreed and we made an appointment for later that day. Technician came on time and installed the unit without any difficulty. He later explained to me everything I needed to know about the equipment.I could not have been more satisfied with the entire process. Quick appointments, tech arriving on time. Neat and clean installation. Very happy.
jan kasoff
04:31 13 Dec 19
December 12, 2019Have been an ECM customer for many years. Investigated many service companies before I signed with ECM and I'm happy that I did. They have great customer service, technicians that are excellent, and always on time when a service call is scheduled. The annual air conditioner service contract has great coverage and is an excellent value. I'd highly recommend ECM to anyone looking for a good, reliable, AC service company.
