ecmservice.com and ecmhomewarranty.com will maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information. We restrict and limit access to customer information only to those employees who need it to carry out their business functions, and educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure or use. When credit card information is transmitted online, ecmservice.com and ecmhomewarranty.com uses industry standard security measures called SSL (secure socket layer encryption). ecmservice.com and ecmhomewarranty.com will monitor and continually adopt, as appropriate, new technological improvements that are designed to aid in ensuring the accuracy and security of customer information. By using our web site, you consent to the collection and use of this information by ECM, in the manner expressed herein.
ecmservice.com and ecmhomewarranty.com gathers customer information needed to provide superior service, communicate offers on services and products which we believe will be of interest to you and to administer our business. In order to best serve you, we may gather information from you in a few instances.
First, when you visit our site, we may collect non-personally identifiable information from you. Through the use of computer “cookies”, we collect data, such as your IP address, browser type, domain name, and specific ECM web pages through which you click. This data is collected automatically and utilized in aggregate to help us look for trends so that we can improve our website and your ecmservice.com and ecmhomewarranty.com experience. Additional information regarding computer cookies and how to disable them is described below.
Second, we may ask you to voluntarily provide information in a few circumstances. When you request a quote or purchase items from ecmservice.com and ecmhomewarranty.com, we will ask you to voluntarily provide certain personally identifiable information, such as your name, address, telephone number, e-mail address, and credit card number. We need this information to process and fulfill your quote request or order and to notify you of order status.
ECM does not, and will never, rent or sell customer information to outside marketers or any other company.
“Cookies” are small pieces of information that are stored by the browser on your hard drive. ecmhomewarranty.com and ecmhomewarranty.com may store some information on the visitor’s computer in the form of a cookie or similar file. The cookies that are configured by us do not contain any personally identifying information, such as your name, or sensitive information, such as your credit card number. The cookies allow us to recognize you when you return to our site so that we may provide you with a customized experience that we feel will be of value to you.
Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you do elect to disable the ecmservice.com and ecmhomewarranty.com cookie, please note that you may not be able to take full advantage of a personalized experience at ecmservice.com and ecmhomewarranty.com.
I am very proud to say that I have been an ECM customer for over a decade. Whenever I need to schedule or change my appointment date they are very congenial and accommodating. The service department has always sent professional, courteous, and competent technicians who always arrive within the scheduled time frame.ECM is simply the best – customer satisfaction always comes first!Give them a try and I know you will always be happy with their service performance.
I called ECM the day before Thanksgiving due to my bathroom light switch dimmer not working. Their service department immediately schedule an appointment the same day in the morning between 11am-3pm. The electrician arrived just a few minutes before 11am.The electrical issue was fixed in a timely manner. I have used ECM for over 6 years and very satisfied with their work ethic. All service calls have technicians that are trained and knowledgeable in their field. Thank you and keep up the good work.
I’ve been an ECM customer for 10 years. Their customer service is prompt to answer. They get you a service call in a very short time. Their technicians are knowledgeable. Their annual plans are the most affordable. I could not recommend a better deal.
Quick to respond to problems. Professional conduct. Knowledgeable. Excellent service. Teaches how to maintain equipment as appropriate. Answers all questions. Patient. In my fifth home across 3 states and they provide best service of all companjies I have been involved with.
ECM servicemen are very professional, and excellent at their job. They are careful not to make a mess and clean up after completing the repair. I have been a customer for many years with ECM and have been very happy with their services. Recently, my air conditioning blew out and I called ECM. They sent some one out that day to inspect my unit to see what it needed. But it was a 16 year old Trane and needed to be replaced completely. The man thoroughly explained my options and the work that needed to be done. After getting my approval, he ordered the new unit. Early the next morning, 3 men arrived to install the new unit. Later that afternoon I had COLD air coming out of my new AC unit!! I was very happy!! The men cleaned up after themselves and vacuumed the area where they were working!! I LOVE ECM!! They are also great at fixing toilets, dishwashers, washer/dryer. I highly recommend ECM.
Professional and courteous. This company was recommend to me by a co worker best purchase I could have made. They give me peace of mind that if any of my major appliances go bad they will be there to repair.
I have had to call on them multiple times. Totally reliable and makes owning a home 10 times less stressful. I highly recommend them. You will not regret it. From the representatives that take your call to the representative that comes out to your home. Very friendly and professional.
Very reliable Very good customer service. They always try to get service men out to you as soon as possible and they follow up to make sure everything is set. Definitely recommend.