ecmservice.com and ecmhomewarranty.com will maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information. We restrict and limit access to customer information only to those employees who need it to carry out their business functions, and educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure or use. When credit card information is transmitted online, ecmservice.com and ecmhomewarranty.com uses industry standard security measures called SSL (secure socket layer encryption). ecmservice.com and ecmhomewarranty.com will monitor and continually adopt, as appropriate, new technological improvements that are designed to aid in ensuring the accuracy and security of customer information. By using our web site, you consent to the collection and use of this information by ECM, in the manner expressed herein.
ecmservice.com and ecmhomewarranty.com gathers customer information needed to provide superior service, communicate offers on services and products which we believe will be of interest to you and to administer our business. In order to best serve you, we may gather information from you in a few instances.
First, when you visit our site, we may collect non-personally identifiable information from you. Through the use of computer “cookies”, we collect data, such as your IP address, browser type, domain name, and specific ECM web pages through which you click. This data is collected automatically and utilized in aggregate to help us look for trends so that we can improve our website and your ecmservice.com and ecmhomewarranty.com experience. Additional information regarding computer cookies and how to disable them is described below.
Second, we may ask you to voluntarily provide information in a few circumstances. When you request a quote or purchase items from ecmservice.com and ecmhomewarranty.com, we will ask you to voluntarily provide certain personally identifiable information, such as your name, address, telephone number, e-mail address, and credit card number. We need this information to process and fulfill your quote request or order and to notify you of order status.
ECM does not, and will never, rent or sell customer information to outside marketers or any other company.
“Cookies” are small pieces of information that are stored by the browser on your hard drive. ecmhomewarranty.com and ecmhomewarranty.com may store some information on the visitor’s computer in the form of a cookie or similar file. The cookies that are configured by us do not contain any personally identifying information, such as your name, or sensitive information, such as your credit card number. The cookies allow us to recognize you when you return to our site so that we may provide you with a customized experience that we feel will be of value to you.
Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you do elect to disable the ecmservice.com and ecmhomewarranty.com cookie, please note that you may not be able to take full advantage of a personalized experience at ecmservice.com and ecmhomewarranty.com.
Recently had new AC unit installed.They did a great job.Arrived on time, very professional and answered all my questions.Absolutely would recommend this company.Alan Arnold
I have been a customer since 2004. I just had a new air conditioner installed. Every part of the process was handled quickly and professionally, even the financing. Great experience. Completely satisfied.
ECM is an excellent company. My husband James and I have used them twice to replace the a/c units in our home. Most recently this month. Great experience and would highly recommend them.
Our AC unit broke during the heat of the summer. ECM responded quickly and within two days we had a new unit installed. I honestly wouldn’t ever use anyone else for our heating and air needs. Great people, great quality and great prices.
The best experience. The mostprofessional office staff ( that’s whereit all begins.) The detailed item by item site survey in a 90 degree home…The patience with all questions.The installation team. (was so organizedIt was the “Dream Team.” There was notone hi-cup from start to completion.It doesn’t get better than this!
Fantastic customer service! I’ve had a service contract with them for years and their work is top notch. I highly recommend them!
Recommend to anyone who asks! Very professional and knowledgable. Quick response time for appointments which is great when working around your own work schedule . you won’t be disappointed!!
Excellent experience. Workers came on appointment time and were courteous and professional. They went out of their way to make sure everything was working properly. Plus their price was very competitive.