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See What Our
Customers are Saying
See What Our
Customers are Saying
Had a new air conditioner installed in my condo in Delray. The job was done efficiently by kind, professional workers who were a pleasure to know. The job was done neatly and efficiently. A pleasure to work with ECM .
Mildred Schreiber Delray Beach March 24, 2020
Bought and installed in 2 days. Showed on time, quick installation (4 hours). No complaints, no problems.
Bill wood Deerfield beach, fl March 24, 2020
From the sales Ariel Diaz to the installation. Dorel what a Company !!! very professional every aspect.Did everything they promised
Stu Schuster Boynton Beach March 24, 2020
ECM I dnt know where to start I am a veteran that’s on a fixed income this company have went out they way to help me find away to install my A.C and water heater I’m so pleased with they service as well the workers were so polite , Execellent service.
Nilda Rolle West Palm Beach March 23, 2020
Mr. Diaz explained the differences in the new air conditioners and answered our questions. The two installers, Carmelo and Carl did a fine job with our installation. They also cleaned the area very well.
Sonja Zalutko Boynton Beach March 22, 2020
We have had a maintenance contract with ECM for 5 years now. They have always been very responsive to our requests for service. Tom, the appliance repairman who has been to our home several times now is very pleasant , knowledgeable and efficient.
JoAnn Fort Pierce March 21, 2020
We have been with ECM for the last two years. We found them to give quality service and value for money. They installed both our hot water heater and air conditioning and were very punctual and professional.
Patrice Anderson Port St Lucie March 20, 2020
The unit was installed correctly and on time.
Peter Cole Coconut Creek March 20, 2020
Every aspect of the service was great – from the scheduling to the technicians. The plumbing and electrical problems were resolved quickly and everything is working flawlessly.
Saul Katz Boynton Beach March 18, 2020
every time I have used ECM they have been on time, professional and fair with pricing. Their customer service from the first phone call to your service in your home is 5 star….
ellen solmson jupiter March 16, 2020
Great service and also very professional Air Condition is great Buy from ECM they are very honest
Linda Farley Boynton Beach Fla March 16, 2020
This service, as well as all services I’ve used ECM for, was top notch. The service representatives are always the most efficient and reliable
Paula Frank Palm Beach Gardens March 15, 2020
FROM THE BEGINNING WHEN MR DIAZ CAME OVER (I CAME HOME TO A LAKE BY MY FRONT DOOR) HE SHOWED ME WHAT THE CAUSE WAS AND THEN OFFERED ME A SOLUTION. 14 YEAR OLD A/C NEEDED TO BE REPLACED…HE GAVE ME A TERRIFIC DEAL…THE FOLLOWING DAY INSTALLERS RONEL AND DAVID SHOWED UP ON TIME AND PROCEEDED TO INSTAL A NEW AND WONDERFUL CARRIER A/C.IT IS NOW OVER 24 HOURS LATER AND I CAN TELL YOU I/WE FEEL THE DIFFERENCE…ALL TO THE GOOD.MY LADY HAD RESPIRTORY ISSUES BESIDES JUST COMING HOME FROM SURGERY TWO DAYS PRIOR AND WE ARE ECSTATIC WITH THE AIR QUALITY…ECM I KNEW FROM THE PAST AS A HIGH-QUALITY COMPANY WHO TRULY CARES ABOUT THEIR CUSTOMERS ALL THE TIME. NOT ONLY ON THE DAY YOU BEGIN WITH THEM. I HIGHLY RECOMMEND ECM
Stu Schuster Boynton Beach March 14, 2020
I’ve been with ECM for over 2 years; they are professional, reliable and very efficient.
Marcia Stein Boca Raton March 13, 2020
Called ecm regarding my AC very perfessional and got same day service
Frances Bondi Stuart fl March 12, 2020
We’ve been with this company for 15+ years.
They have a FANTASTIC price and great technicians. I will never switch companiesBina Boudreaux Boca Raton March 12, 2020
We have had ECM for over 2 years and are very pleased, they arrived when promised and have always taken care of the problem(s) we had. The techs are very professional and customer friendly.
Roger Ralston Boynton Beach March 12, 2020
Called eco regarding my AC very perfessional and got same day service rate them a 5
Frances Bondi Stuart fl March 11, 2020
Just had a new AC system installed yesterday! I am very pleased… protected work areas, provided answers to all my questions, quality work, cleaned up after, and system running great ! Will refer to friends…..
Timothy Glantz Wellington March 11, 2020
Full annual tune at an amazing low price!
Menachem Paneth Boca Raton March 11, 2020
Professional, courteous and accommodating. They always get the job done! Highly recommend
Felicia Albernas Weston March 10, 2020
I just wanted to tell you how great the guys were that installed my new ac unit. Everything is great they even painted and plastered the wall. Installed a filter in the return for me. The young man that sold me the unit was great if it had not been for him I would not have gotten a new unit.
I recommend you guys to everyone.Gail Fox West Palm Beach March 10, 2020
We are totally satisfied with the installation of our new air conditioner. The technicians arrived on time. The technicians were professional. They left the unit spotless. Our new unit has a 10year warranty. We also got a new thermostat. Our new unit is quieter and more efficient. As always we recommend ECM to all our friends and neighbor
William sherer Coconut Creek March 10, 2020
We are very satisfied with the installation of our air conditioner. The technician explained everything to us. We have been pleased with ECM service for many years. The technicians were courteous, knowledgeable and efficient.
Daniel Ginsberg Delray Beach March 10, 2020
Very happy with ECM fixing electrical switch for my garbage disposal to work correctly
CAROL SOLOVAY Boynton Beach Florida March 10, 2020
Very pleased with ECM SERVICE
CAROL SOLOVAY Boynton Beach Florida March 10, 2020
Very pleased with ECM SERVICE
CAROL SOLOVAY Boynton Beach Florida March 10, 2020
I was very pleased with the service i received putting in a new AC system at my home . The 2 employees were very good and they were very helpful to all my questions.
lowell levine 4110 tivoli court lw fla 333467 March 10, 2020
Our representative was professional, extremely helpful and very courteous
Barbara Bell Boca raton March 10, 2020
ECM, especially Stacy, arer extremely helpful and pleasant to deal with.
We have been customers for over twenty years and are very happy with the service we receive from ECM. We are happy to recommend them to everyone.Michael Teplitsky Deerfield Beach March 10, 2020
I highly recommend ECM. I scheduled an A/C tune up and found out I had a major issue. They presented me with all options and without pressure. Everyone I dealt with was professional and provided an education about the unit. The installation was flawless from beginning to end. Very satisfied and will be a repeat customer!
Janette Groth Palm Beach March 10, 2020
I read ECM a five. They are prompt reliable and very thorough when they do a service call. The customer service staff and their mechanics are pleasant nice and helpful.. We have been using ECMFor 22 years and I highly recommend them.
Ann Wohl Boynton Beach, FLORIDA March 9, 2020
Great workers. Came on time and did a very professional and neat job. I’m very happy that I used ECM.
Barry Noskow Deerfield Beach March 9, 2020
I have been an ECM customer for at least eight years now. I am completely satisfied with the level of service they offer. Renewing my contact with them each year is a nobrainer!
Ahimsa Teabout Westpalmbeach March 6, 2020
ECM responded quickly and efficiently replacing my hot water heater.
Amber Harper Deerfield Beach March 6, 2020
We have been ECM customers for many years. We had a problem yesterday with our toilet. I called in the morning, they showed up later that day and repaired the problem. Cannot imagine owning a home without ECM’s protection
Bernice Rockower Delray Beach March 6, 2020
AC defunct. Easy process to replace. Now have a brand new Lennox thanks to Adrian Diaz and his excellent team. Was able to purchase with deductible financing.
jane adler Boynton Beach March 5, 2020
Last year I had ECM Install a new HVAC System in my home. They were professional and offered a great value. The technician’s who did the install did a great job. We have used ECM for 10 years as our maintenance service contract provider.
Josh Goodelman Boynton Beach, FL March 5, 2020
I have been with ECM for over 10 years. They are very professional, courteous and on time. Would recommend them.
CDenito West Palm Beach March 5, 2020
I have been a customer of ECM for over 6 years. They are fair priced. Their contract is easy to read. Best of all their expertise is top notch. When you call for service,they have enough qualified service people to come out within 48 hours. For AC problems they come out no later than the next day.
In my 940 house community,ECM is the choice for the majority.Alan Berk Boynton Beach March 3, 2020
Juan and Rene installed a new A/C unit for me and were very friendly, efficient, and clean. This is the first house I have had, so I was very grateful they took the time to inform me on what kind of air filters I needed and detailed the maintenance/upkeep for the unit. Not only did they do their job well, but they went above and beyond for me. As they finished the job I had voiced that a car parked on the street was making me nervous, so they stayed and waited for me to lock up the house and get in my car before they left. Such a great experience!
Taylor Moore Loxahatchee March 2, 2020
Been with ECM for 15 years and have always found them to be fast, reliable, and responsive to requests for service. Highly recommend them.
R Lazarus Delray Beach February 29, 2020
I am so very impressed with the wonderful service that I have gotten from ECM. From the minute I call for service until the minute my toilet was repaired I was treated like a queen. Everyone is so nice..Thank you ECM…..
Eileen Sontupe Boynton Beach February 28, 2020
We have used ECM as long as we’ve owned our house, 27 years! They have excellent service and are very quick to fix what is not working. We’ve only had good experiences over the years. I would highly recommend them!
Stacey Lopez Boca Raton February 28, 2020
We have had a home service contract with ECM for many years. The peace of mind it gives me makes it well worth the cost. When there is a problem, a simple phone call, answered by someone who is familiar with my home, sends an appropriate worker usually within a day to analyze or fix the problem. All the workers are friendly and clean up the work site. I have never had a problem with the work they have performed.
Heinke LIllenstein Delray Beach February 27, 2020
they were great
isaacs n sanchez Delray Beach February 27, 2020
ECM came when we needed a new AC fast, efficiently, and professionally
David Fiol Lake Worth February 26, 2020
y OLD air conditioner died on Wednesday. ECM checked it out Thursday and installed a new one Friday. Clean and efficient installation.
Howard Greene, M.D. Boynton Beach, Fl February 25, 2020
ECM did a great job repairing my refrigerator and installing a new processor. I highly recommend ECM
Julie Lewis Coconut Creek February 24, 2020
ECM installed a new water heater. They showed up 15 minutes early and were done in 3 hours. Very professional & friendly plumber.
Robert Boudreau Coconut Creek February 21, 2020
We needed a new AC system. ECM did an excellent job. The installation crew was professional, efficient, polite and friendly. The crew arrived at the time we were expecting them. If I had any questions, they quickly answered. They worked tirelessly to get our new system installed without delay. We felt very comfortable having them doing this installation. When the installation was complete, they did a great job of cleaning up. They cleaned better then we would have. You couldn’t tell that any work was done inside or outside. We would highly recommend EMC for your next AC system. We are very pleased and the the installation job is perfect.
Burton Spiwak Sunrise February 19, 2020
ECM is always ready to tackle any repair and gets the job done! Long time customer. 😀
Roberta Leibowitz Coral Springs February 19, 2020
I have been an ECM customer for over 10 years to date and have always received prompt courteous service, they should be anyones first choice.
Frederick C. Swartz Delray Beach February 19, 2020
I have used ECM for quite a few years and have never been disappointed with their Services. They come on time, fix whatever is broken efficiently and very pleased with their service.
natalie racenstein tamarac February 19, 2020
Call was scheduled promptly. Technician arrived on time, was very courteous and knowledgeable. Diagnosed refrigerator issue quickly and resolved the problem. Couldn’t be happier.
Phillip Albrecht LAKE WORTH February 18, 2020
I highly recommend ECM for purchasing and installing a new air conditioner. Their service men were prompt, courteous and professional. The installation was quick and they were very clean . The air conditioner works beautifully and I was glad I used ECM ..
Gaile Taubenfeld Boca Raton February 16, 2020
Happy with the service and the installers. Had a leak three days later due to humidity not the unit. Technician came within three hours of my calling and did a great job, went above and beyond and checked everything to my satisfaction.
Sarah Kleinman Deerfield Beach February 16, 2020
The new ac unit install went perfectly. It was done the next day and the installers were great. Highly recommend them.
Steven Zacharius Tamarac February 15, 2020
We were extremely happy with your technicians on both days. , the two gentlemen who came to fix our problem and the two gentlemen who installed the a/c. Very professional and explained all that we needed to know . We are very happy with ECM
Elissa Shuchman Boynton Beach February 15, 2020
ECM always provides quality service and are always there 1, 2, 3!
Gay greenbaum Boynton beach February 14, 2020
ECM installed our ac in a timely professional manner. I do recommend ECM.
Jack Kornfield Deerfield Beach February 13, 2020
We have had a home service contract with ECM for close to 10 years. We have always been very happy with the service provided and with the technicians who have come to our house.
Alice Miller Boynton Beach February 12, 2020
I have used East Coast Mechanical (ECM) for my air conditioning, plumbing, electrical, and appliance repairs for over 6 years. The office staff and technicians are courteous, responsive, and professional. They always get the job done correctly the first time. Not only have they fixed, leaky toilets and a broken microwave, they also installed a new air conditioning unit. As compared with other repair services, I found that ECM responds quicker and fixes broken appliances for less money. If I could I would give them 10 stars for customer service!
Trina Ryan Boynton Beach February 12, 2020
We called ECM on a Wednesday afternoon about our AC unit and they had one of their system specialists at our condo the next morning. We discussed our options with him and decided it was time to replace our sixteen year old AC unit. ECM technicians showed up Friday morning and did a great job changing out the entire AC system. The technicians were complete professionals and we appreciate the excellent job they did. We are very happy with the speed and service that ECM provided and would highly recommend them.
Tom & Carol Burkart Deerfield Beach February 11, 2020
I give ECM a +5 rating! They are dependable, reliable and efficient. I love these guys!! Last month, my AC blew out. I called ECM to inquire and they had 3 men out to my place by 8:30 am ready to install new AC unit (inside and outside). By 4 pm I had a completely new unit installed along with a new thermostat and it was COOL again!! I was extremely happy and satisfied with their work.
Robin Modlin West Palm Beach February 10, 2020
We recently had to have our air conditioner replaced. The coils were filthy. As a result the system was running very poorly as well as leaking. ECM gave us all of the reasonable alternatives we could utilize and ultimately convinced us that a new more efficient system probably makes more sense Installation was scheduled immediately. The workmen expeditiously removed the old system and completed the installation of a new quieter more efficient system inside of six hours. The workmen gave us a tutorial on the new system which answered all our questions. We are now the proud owners of a great system and have already enjoyed the difference between our new air conditioner and the old one. I highly recommend ECM for their knowledge and competency. I highly recommend them for their professionalism and ability to solve any service problems we encounter. We are long-time customers and will certainly continue to use ECM in the future.
Richard Leffer Boca Raton February 6, 2020
Had an annual service call for our A/C on Jan 15. Miguel was assigned. He was personable, knew his “stuff” and had our system checked out in a jiffy. He gave us some tips on how to keep the system running efficiently and made any adjustments necessary. Very satisfied with the visit and Miguel is an excellent representative for the company
Fred Simon Delray Beach February 6, 2020
Great courteous clean service , very efficient and would recommend ECM anytime Doris Kornreich
BioyntonBeach FlaDoris kornreich Boynton beach February 5, 2020
Great courteous clean service , very efficient and would recommend ECM anytime Doris Kornreich
BioyntonBeach FlaDoris kornreich Boynton beach February 5, 2020
We purchased one of your home warranty contracts recently it was a good experience.
the staff person that assisted us were courteous and professional, we look forward to a long relationship with ECM.Dorwin Lynch West Palm Beach February 2, 2020
I have been using ECM for 19 years and have been very pleased with the type of service that they have provided me. They have responded to my needs with professionalism and knowledgeable staff.
Ellen Cirillo Coconut Creek February 1, 2020
The technician Sorin is very dedicated and personable. He has been to our house many times now with various Air Conditioner issues. I only give a 4 of 5 since our current problem is not yet resolved, but he is dedicated to find the source of the problem!
Zoanne Hennigan Ocean Ridge February 1, 2020
The technicians completed the A/C unit installation in a timely manner and answered my questions.
Edgardo Paez Wellington January 31, 2020
The guys did a great job, cleaned up after themselves , explained the system to me and answered all my questions. I will definitely use them again for AC replacement in the future.
Claire Raio Boca Raton January 31, 2020
My dryer stopped working. I called ECM and they arrived on time and diagnosed the problem immediately. The part was ordered and in two days the service person returned. In 5 minutes my dryer was fixed. I am happy I have ECM.
Philine Gorin Boynton Beach January 31, 2020
Excellent service, I am very pleased and highly recommend ECM
Gerard castaldo Boca raton, fl January 31, 2020
Great contract pricing and service.
Joel Heitner Delray Beach January 29, 2020
ECM came out on top with great pricing and a very professional installation team. We are very happy how the whole process worked and would recommend ECM to anyone looking to upgrade their A/C system
Dr. Mark A Hatfield Port St. Lucie January 29, 2020
Each encounter we have had with ECM has proven to be a most positive experience. The technicians have a high degree of knowledge in their specific area and service calls are handled in an efficient manner. If parts need to be ordered, the next appointment is scheduled in an acceptable time frame , and the follow up service calls are scheduled as soon as the parts arrive. Overall, each time we have had to use our policy has been a most positive experience.
Ron Golding Lake Worth January 25, 2020
Positive: Punctuality, Quality, Responsiveness, Value
This week I had both my Water Heater and Air Conditioning System replaced. After lots of research and estimates I chose East Coast Mechanical. what a great choice. From the salesman Nick who evaluated my home and quoted me prices to the installayion professionals who installed my equipment.. the experience was great. Honest, professional and patient as I asked lots of questions. They were prompt and meticulous. The pricing was fair and the products installed are exceptional. I highly recomment ECM,Audrey Rosenfield Boca Raton January 24, 2020
We have been customers of ECM for 20 years. Over those years we have had two ACs replaced..The customer service of this company is top notch from the office staff to the technicians. Everyone is pleasant and the wait times are short. We feel certain that the annual fee has paid for itself over the years. We highly recommend ECM for all your home needs.
Laura Tierney Lake Worth January 24, 2020
Very friendly and professional. Even my neighbors liked them. I would recommend to any of my family and friends
David burgett Sunrise January 22, 2020
Our toilet bowl started leaking when it was flushed so I called ECM. When the the technician came he looked at the problem and knew exactly what to do. Within three quarters of an hour the leak was fixed and I was a happy customer.
Joseph Luparello East Meadow January 22, 2020
Always prompt and professional. WE renew our contract every year
Curtis Stoner Boca Raton January 21, 2020
I’ve been a contracted customer of ECM for well over ten years. I’ve always found there service to be excellent. In fact I was so pleased with ECM that a few years ago I had them replace my entire A/C system. I would strongly recommend them to all my friends and family.
EUGENE ZAGER LAKE WORTH January 21, 2020
Anytime my parents needed from a clogged drain to an ac problem ECM came quickly and fixed the problem and majority was in contract so rarely a copay
Howard Grosse 15450 Pembridge ave apt171 Delray Beach fl January 20, 2020
Excellent installers
Efficient friendly and cleaned upCooper Coconut creek January 20, 2020
I have used ECM for 3 years. The staff is pleasant and efficient and it’s easy to get an appointment.
C. Ambrosait Delray Beach January 20, 2020
ECM installed our new unit on 1-7-20. they were very professional and the technicians were top notch, very clean and efficient. I would recommend them to anyone replacing a unit or for repairs. Thank you
steven sisson port saint lucie fl January 20, 2020
Always do a good job to fix issues covered under annual service contract. Easy to schedule, on time and professional.
Ravi U Boca Raton January 18, 2020
They are prompt and efficient and always resolved our problems,
Sylvan D. Kamerns Boynton Beach January 18, 2020
I had a great tuneup on my AC. The Technician was very good and checked everything, including the compressor on the roof. He cleaned the ac, flushed out the drain, added Freon . Great job.
Mary C Faso Deerfield Beach, Fl January 17, 2020
tech was very through in servicing air conditioner.
debra pirri greenacres January 17, 2020
I would like to commend lilly and I believe his name is Shaun in air conditioning sales lilly was very nice and helpful Shaun was knowledgeable. Glad I spoke to both the gentlemen that came out to put the air in were great.
luis Goldstein Hallandale Beach January 17, 2020
5/5. Very good service and always on time
Andrea Militzok Boynton Beach January 17, 2020
my wife and i woke up on a friday about 7 am 2 months ago and heard a dripping sound in the air conditioner unit.. we called ECM at 8am when ECM opened..a technician arrived at our home one hour later and the problem was fixed at 9:30 am
bob jayson delray beach January 17, 2020
I was so happy with ECM. I am 90 years old and they were very patient with my questions. They took the time to explain everything they were doing. The work was done quickly and professionaly
Yvette Solomon Deerfield Beach January 16, 2020
The two that can to install we great did the job in a timely manner and explain everything once installed
Todd weil Delray Beach January 16, 2020
ECM is the best. To make an appointment is easy and they accommodate you very well. Technicians are well trained and very professional
Ellen Ismalon DELRAY BEACH January 16, 2020
Have ECM on 3 properties. Always find them to be very helpful. They always advise of any promotions they have.
Roslyn Kahan West Palm Beach January 16, 2020
So happy with the way ECM handled the installation of our air conditioning system. Recently needed service on it, and it was handled immediately and with a smile. Also, our home warranty contract is excellent, and certainly worth every penny it costs.
ARNOLD GREENBERG BOYNTON BEACH January 16, 2020
Super service with experts that can repair/explain what is going on and apply the most feasible solution to my issues. Professional and genuinely nice group of folks.
James Ohlsson Boynton Beach January 15, 2020
Recently required service for my a/c. I called ECM and problem was quickly resolved. I have been using ECM for many years and would definitely recommend them.
Arnold Zeiler COCONUT CREEK January 15, 2020
ECM has taken great care of our unit for 10 years now. Great service and usually the response time is really fast. I’m renewing for year 11 next week.
Robert Coconut Creek January 15, 2020
Easy to get a live person on the phone and schedule a service call usually within a few days. The contract covers a lot of issues one might have with an older home, we have saved a lot of money!
Kelly Solms Jupiter January 15, 2020
Love there service so prompt!
Carmela Lucas Jensen bch January 15, 2020
Called for Stack dryer repair. Was repaired within my service contract. Diagnosis was scheduled quickly. Very happy with the technician and the customer service. Would Recommend highly.
Elizabeth Prisciantelli Lake worth January 13, 2020
Have used ECM for many years. Very happy with their prompt and courteous service.
Barbara Grindell Boynton Beach January 13, 2020
ECM is the best! I wouldn’t use any other company for a Service Contract. They are always on time, pleasant and complete repairs the first time around. Thank you ECM for always being there and giving us peace of mind!
James Jacobs Port St Lucie January 12, 2020
Installed a new air conditioner great job ,very professional done ,fantastic ,really fantastic
Mitchell Ross Margatw Fl January 10, 2020
EMC Field Supervisor Ariel Diaz was OUTSTANDING from start to finish with handling the purchase and installation of our 2 new AC systems for our home. The 2 teams installing the units were courtesy, informative and respectful of our home for the all day install. As promised, Arial called the next morning to stop by and review my experience and help me with my 2 i-pad thermostats and mobile app. I highly recommend EMC, Inc. for your Air Conditioning Systems and Service
Cynthia Zender Boynton Beach January 10, 2020
I have had this service for many years and would never go without it. I am very pleased with the quick response and repair for all my issues. The contract covers all my major concerns.
Patricia Donovan Royal Palm Beach January 9, 2020
ECM does a great job in repairing my appliances. I always get a quick appointment.
Cindy Maxwell Coral Springs January 9, 2020
For the price of almost any home service call, ECM will cover your home for an entire year. A/C repair, appliances, plumbing etc they often guarantee same day service if called early. We have been pleased with ECM for almost 10 years’
-William BWilliam Bucker Pompano Beach January 9, 2020
Came home from a trip on Friday 12-27 and A/C not cooling. Called Saturday AM and they were at my home early Monday morning. It was a relief to have a human being answer my call, not a computerized Q and A system. On Thursday, the day after New Year’s day the new A/C unit was installed on the roof of our build and a new circulation system installed in the ceiling. The techs were very professional and when the job was done they completely explained how to operate the system. (all setting etc.). I am 100% satisfied and thankful the we have ECM when we need them.
Harry Fried West Palm Beach January 8, 2020
I have used ECM now for 5 years in 2 homes. They always arrive on time, and expertly fix whatever problem I have! They are experienced, fast and clean!
Walter Gassner Boynton Beach January 8, 2020
Have been using ECM for a year and have been very happy with their service. Their all technicians are knowledgeable and polite. Provide timely service.
Rajesh Tulsyani Boca Raton January 8, 2020
I had a routine inspection of my A/C unit while under contract with ECM. They found a leak in one of my coils and since the unit was 8 years old , we decided to replace it. Because we had a contract with ECM, we saved thousands and they installed it the next day in a professional manner. I would recommend ECM to anyone.
Robert Bohnenberger West Palm Beach January 8, 2020
Jim Corda recommends East Coast Mechanical, Inc.
5 hrs ·
Fast service, knowledgeable technicians, excellent customer service.
Logan came to do a free service and determined that a new A/C system was the way to go rather then putting more money in my existing A/C. After reviewing the options we decided to replace our system with an new Lennox A/C which we are very happy with.Jim Corda Jupiter January 8, 2020
It was a long day but the 2 installers, Ian and Dimitri, did a fantastic job.
Susan Vesey Delray Beach January 8, 2020
Just had a hassle-free yearly a/c complimentary maintenance . Nice perk.
Manuel Wertman Boca Raton January 8, 2020
GREAT SERVICE,GREAT CRAFTSMEN
LEON LAZAR BOYNTON BEACH January 8, 2020
I have been a customer of ECM for many years. My latest call was for a leak in my kitchen sink. The tech showed up and checked for the problem. My garbage disposable was shot. He took a picture and submitted it for a new replacement.
Alkei Manuel Port Saint Lucie January 8, 2020
5/5
My AC was not working and John came out the same day. He was professional and courteous. He explained all of my options and fixed my AC.Maralyn Wallace Coconut Creek January 8, 2020
The work was done in a timely manner and the few issues were resolved as soon as possible. The technicians were polite and left the home clean when they were done.
Liliana Morais Coconut Creek Fla January 8, 2020
Wonderful service rep fixed dishwasher in 2 minutes. He came exactly on time and was very professional.
Marsha Miller Boca Raton January 8, 2020
Have been using ECM for a number of years and have been very happy with their service.
Lewis Meyers Boynton Beach January 8, 2020
Consistently great service. On time and very professional.
David Goldsmith Lake Worth January 7, 2020
After having AC problems with my older unit, ECM installed a new system the day after the service call. The price was very competitive and the installers were very pleasant and thorough. We have a service contract and have used them for maintenance and simple repairs. This major project was very simple and easy.
David Yadgaroff West Palm Beach January 7, 2020
The entire experience went smoothly from Ryan’s initial visit to the completed installation. The installers stayed longer than an eight-hour work day in order to insure that we would have AC that night.
Robert Tocci Wilton Manors, FL January 7, 2020
Prompt service and good inspection.
Anne Huss January 6, 2020
I had a service man come to check the toilet in the guest bathroom because it worked some time and did not work at other times. He came and checked the toilet and found that we needed a filler part. He went down to his truck and came back with a new part. He replace it and the whole job from start to end took less than one hour.
Jack Marcus Boynton Beach, Fl. January 5, 2020
My refrigerator displayed an error code so I called ECM told them what the error code was and scheduled a technician to come take a look at it the next day within a four hour window. The person over the phone was helpful and friendly. The technician showed up the next day and confirmed what I already knew. This same technician told me he had already dealt with the same issue previously on my fridge. Having done that I was surprised he didn’t show up with the parts in hand ready to solve the problem but then again he barely looked at my fridge when he got here. I spent more time taking my food out of the freezer than he spent looking at it. Also this guy told me I should keep the food I took out of my freezer in my cooler. I wish I hadn’t listened to him because the freezer was still keeping food frozen and I ended up losing a lot of the food in my cooler. Anyways, he ordered the parts and two days later another technician showed up to fix the problem. This technician was friendly and thorough. Not only did he fix the problem causing the error code but found another problem and took care of it right away. His name is Gary and he showed up prepared and ready to work. Thanks Gary. Next time I need ECM support I hope they send me Gary, or someone like him and not that other guy.
Amado Pedrosa Pembroke Pines January 4, 2020
ECM is the handy husband I never had! I wouldn’t have a home without their appliance contract..
Debra Schuber Hollywood January 4, 2020
I am extremely happy with the installation work of my new AC unit. The technicians were very professional and knowledgeable. I would highly recommend ECM for your AC services!
S Alexander Port Saint Lucie January 3, 2020
Fast service
Paul Lacey Deerfield Beach January 2, 2020
ECM was fast and efficient when installing my hot water heater.
Amber Harper Deerfield Beach January 2, 2020
We have used ECM for over 10 years.
Their technicians are well trained and highly professional. They always are able to diagnose the problem and make the necessary repair to our satisfaction. I rate them a 5 out of 5Phil Steinberg Boynton Beach January 2, 2020
From the AC dept. Office Person, Shane answered ALL my questions regarding an AC Unit purchase, installation procedures, financing vs. Cash order & permit questions and guarantees. The delivery date, crane operater, & installers (Gene & Pierre) were kind & professional. The delivery date/time were on track and they did a calm professional job. Also, Gene helped with some of my additional questions. He gave me all my receipts and paperwork folder. I am very appreciative that this big purchase decision went smoothly. Sincerely, Joann Crimi 12.27.19 install date. Review 12.31.19
Joann Crimi Fort L December 31, 2019
management was helpful and accommodating when I renewed my contract.
lydia schoenfeld lake worth December 31, 2019
I have been a customer of ECM for the past year (2019). Since the inception of my contract I had very good experiences with scheduling work orders with customer service, in addition to excellent results with my repairs. The company prides themselves on courteous service, professional assistance and the scheduled window for the home visit is perfect. THE Company operates on an agreed upon time frame for repairs and have NEVER been LATE!!! Their plans are all encompassing, fairly priced, and the most important aspect is the piece of mind they offer for services rendered. I highly recommend them.
Peter T Boynton Beach December 30, 2019
Great company
PAMELA lord Margate December 29, 2019
ECM has been my savior for all my, air conditioning, appliance and plumbing needs. Great service! Professional and helpful employees.
Bruce & Jo Mirabito December 27, 2019
Excellent installation of our new air conditioner. The technicians went beyond what we expected. The service was quick and efficient.
Susan Harrell Lake Worth December 26, 2019
I would give ECM a 5 because of their professionalism and dedication.
Vilma Rodriguez Dania, Florida December 26, 2019
Have used Ecm for over 15 years. Prompt service. Never had any problems.
Sherryl Drasin Boynton Beach December 26, 2019
ECM representatives show up on time, are very knowledgeable and fix the problem. I’m very confident knowing that my home warranty is covered by ECM.
Rich Bentley Weston December 25, 2019
My water heater was leaking.I called on a Sunday.The customers service representative had a technician come out first thing Monday morning.He determined that I needed a new unit.He put a call in to your service center.They sent a technician out early the next morning.He took about an hour and a half.He was very efficient.He was also very pleasant.I am always pleased with all my home issues.ECM is number one in my book.
Joan Saks 8007 Bellafiore way December 24, 2019
I just signed a contract with ECM. My neighbor referred them to me. So far, so good. Setting up was easy. Then I received a call to set up an appointment for my free AC service. Everyone I spoke with was very nice and professional. I look forward to a long term relationship.
Frieda Schmiedel Delray Beach December 24, 2019
The men did an excellent job with my ac installation
Sheila Beverly Sarofsky Wellington December 23, 2019
Being a most satisfied customer for over 25 years, as well purchasing my air conditioner from ECM
Eileen Weber BoyntonBeach December 23, 2019
ECM is always quick and efficient. The workers are so helpful! Always giving good advise to maintain the AC unit
Jocelyn M. Boca Raton December 23, 2019
I have had an ECM Contract for several years at a very reasonable cost. They have always been on time and well experienced to complete any appliance, A/C, and plumbing problem I have ever had.
dennis angarola wpb, fl December 23, 2019
Have used ecm for many years and have always been pleased with their service
Cari Sondike Deerfield Beach December 23, 2019
Made appointment quickly. Next day service!
Karen Felder West Palm Beach December 23, 2019
I am very pleased with the results from all service calls. The technicians are very professional and knowledgeable
Erica Solomon Margate December 22, 2019
An experienced plumber rebuilt my toilet and eliminated the running water and leak. Great job!
Robert Matthews Boca Raton December 21, 2019
I have ECM service my home for more than a decade, there are the Best full appliance company in South Florida, they are experienced, courteous, on time and very professional. I highly recommend them.
ROBERTO ORLOFF PEMBROKE PINES December 21, 2019
Needed service on my kitchen stove. Called and got an appt. for two days in future. Serviced came bas requested, tech inspected appliance and diagnosed problem and de-termined course of action which corrected problem.
Fred Swartz Delray Beach December 21, 2019
The service man arrived on time and fixed both my toilet problems and my air conditioner problem. He was very courteous and professional.
Pearl Steiman BOYNTON BEACH December 21, 2019
I recently had my air conditioning system replaced by ECM. The installation was professionally done on the selected date and in accordance with the contract. I am very satisfied.
Michel Houde Deerfield Beach December 21, 2019
good job done quick and cleaned up.5
wm springer lakeworth December 20, 2019
Service rep arrived well within the timeframe promised and reseolved my plumbing issues, replaced parts and did so in a courteous and professional manner.
Thank you ECM!Stephen Moskovitz Boca Raton December 20, 2019
My A/C Unit stopped working because of a water buildup. ECM was able to come the same day to get the unit working again. I have been a long term customer and have been able to get same day service about 98% of the time, even in peak periods. I have also have repairs done to various appliances and plumbing and have been satisfied 100% of the time.
Ted Moeller Lake Worth December 20, 2019
We’ve been customers for a year now and are pleased with their service. It’s easy to get a convenient appointment and their representatives and contractors are friendly. They’re prompt for their appointments and resolve the issues. We are glad to renew.
Eric Freilich Boynton Beach December 19, 2019
ECM service was outstanding inregard to my plumbing needs
richard lipack Lake Worth December 19, 2019
Long time customer and just renewed our service contract and hoping the services continue to meet our needs. Always pleased with past services. AC drain was clogged and technician put in a clear pipe so we can monitor any buildup before it becomes an issue.
Janie Renaud PEMBROKE PINES December 19, 2019
The process was so easy and comfortable in the sense that the employee was personable and reassuring
Arnold Dansky Boynton Beach December 19, 2019
We have been with ECM for over 15 years , you are the best company one could have! Your service is outstanding and efficient, we would recommend ECM to anyone !! Thank you
irma stark Davie December 19, 2019
Had problems with my oven. The Technician was quick to identify and fix the problem,
Joan L Boca Raton December 19, 2019
Great company to work with. I have a peace of mind knowing that they will answer my calls without delay and with the upmost professionalism.
LEA DVIR BOCA RATON December 19, 2019
ECM is very prompt in sending friendly, competent service technicians. Looked around for better pricing and this company is aggressive in giving the best. Not to forget but the back office personnel are terrific.
Jules Littman Lake Worth December 19, 2019
AL was very knowledgeable and understanding. A true PROFESSIONAL
Larry Chiprut BOYNTON BEACH BOYNTON BEACH December 19, 2019
ECM has been terrific to work with for our appliances. They are professional and do their utmost to get the job done quickly.
Margo Brown Boca Raton December 19, 2019
We have been a customer for over 13 years and have never been disappointed in there response to our service needs. They are like Johnie on the Spot.! From Air Conditioning to plumbing they never fail to satisfy.
Gary Haber Boynton Beach December 19, 2019
ECM is the best on promised time. Never any problems with the technician showing up on the time it is scheduled.
joseph litofsky Deerfield Beach December 18, 2019
Quick and ccourteous
Charles German Narragansett December 18, 2019
I had a water heater installed. ECM was prompt, courteous, knowledgeable and prices were competitive, hard to find all of those in 1 in south Florida,. I highly recommend them.
Kevin Clark West Palm Beach FL December 18, 2019
Fix my AC 5 ton Great job
Caroline Boynton bch December 18, 2019
Serviceman came today to repair my dishwasher. Was very nice and certainly knew what he was doing
Will not use any other serviceLiz Lester Boynton Beach December 17, 2019
I would highly recommend ECM to anyone looking for a reliable, professional and reasonably priced air conditioning service company.
Anthony Lenzo DelRay Beach December 17, 2019
I was connected with ECM thru Home Depot to install a new Water Heater. And although it was a little more expensive going that route, I’m glad I did. The result/quality was what I expected, and the customer service was excellent.
Mark D. Oakland Park December 17, 2019
Prompt response to repair needs
Connie Barca Lake Worth December 17, 2019
I have been a 10 plus year customer and have been satisfied with how responsive they are when I call and how professional their technicians are.
Fran Banner Davie December 17, 2019
The job was professionally done by workers who left the house cleaner than they found it!
Barbara Silmank Deerfield Beach December 17, 2019
I love EMC! Great service and prompt response! My ac was leaking and the guy fixed it the same day. I highly recommend this company!
Alida Jimenez Boca raton December 17, 2019
Outstanding services. They made the installation of my hot water heater painless
Well coordinated service.
Great plumber.Eftihia Bennett Hallandale Beach December 17, 2019
Very responsive company. I was able to have my water heater replaces in less than 24 hours after calling. I called and had comeone come to my house the same day to give an estimate and the next day they replaced my rusted, leaking water heater.
CHRISTOPHER HINDS HALLANDALE BEACH December 17, 2019
Signing up with Maribeth was a pleasure! It’s always great to have a peace of mind with a home service contract.
Robert Rand Boca Raton December 17, 2019
The day after Thanksgiving my refrigerator & freezer were not cooling the food and drink inside, I called ECM and a technician came out same day to check on refrigerator and I found out it was nothing more than a sensor that needed to be replaced…I thought the worst case scenario that I would need to go buy a new refrigerator…Not the case…thanks to ECM my refrigerator was back up and running perfectly with no food spoilage!!
Adam Dorchuck Coconut Creek December 17, 2019
We needed a new hot water heater and ECM was the company do it. Great job and completed in just a few hours.
Lisa Korn Boynton Beach December 16, 2019
We called ECM to replace our water heater. They covered $500 of the cost as promised in the contract and did the labor for free all in two days
Nagesh Nookala PARKLAND December 16, 2019
’ve been an ECM customer for 10 years. Their customer service is prompt to answer. They get you a service call in a very short time. Their technicians are knowledgeable. Their annual plans are the most affordable. I could not recommend a better deal.
Philippe Elie Margate December 16, 2019
We needed a toilet repair and the technician came within the time frame we were quoted and did an excellent job!
Jane Winn Delray Beach December 16, 2019
Excellent service job well done
RAUL CALDERON Deerfield Beach December 16, 2019
Tech came out to look at my hot water tank, which was only giving me cold water. He explained everything in detail to me about the parts etc to be used for my new heater. Installer came and was very efficient and timely. When he was done he cleaned up so well that all I had left to due was turn on the water !!!!!!!!!!!! Thanks Team
rich kramer oakland park December 16, 2019
I am really happy with ECM. They repaired the spring on my dishwasher door (which I didn’t think would be covered under my contract) and then the technician recommended that we change dishwasher detergents. Now our dishes are pretty dry when we unload the dishwasher.
Beth Davidson Coral Springs December 16, 2019
We are so happy with ECM from the people on the phone to the people in our home I have referred them to my friends
Diane Levy Boyntonbeach December 16, 2019
I have had ECM in my home for the past 18 years and 1 call to ECM covers my payment. I am also a realtor and I sometimes pay for the service for my customers or I recommend the service to my customers. It’s the best
Damiana Mendes Ponce Coconut Creek December 16, 2019
Never heard of ECM but one of my neighbors highly recommended you. Glad I listened to her. Just had new A/C unit installed. Your guys kept my house very clean, were very professional, well mannered, stuck to time schedule.
5/5Susan Delray Beach,fl December 15, 2019
I just renewed my ECM contract again because I am pleased with ECM. ECM gives you wonderful quick service and always send experienced & pleasant service men.
Doreen ShaneDoreen Shane Deerfield Beach December 15, 2019
I bought a new home and immediately had unexpected A/C problems. I found these guys online and they completely bailed me out. Quick service and good value for my money. Thanks ECM!
Louis Calderon Margate December 14, 2019
Great service. Friendly representatives. Renew every year
Lorraine Eggleston Stuart December 14, 2019
Very happy with my ECM Contract. It has saved me money on service calls.
Susan Lewis West Palm Beach December 14, 2019
ECM did a great job installing our hot water heater.
Scott waldman Parkland December 14, 2019
Amazing service, prompt, efficient, knowledgble technician, good clean work, no hassle. Highly recommend.
Claire Mazzone Fort Lauderdale December 13, 2019
i have been a customer of ECM for many years. whenever i call i get prompt service by experienced technicians.., i find their workers knowledgeable and courteous. i recommend the service highly.
Arlene Shrier Cote St. Luc, Montreal December 13, 2019
We had a continuous water leak in our toilet water tank. Called and they came next day
Changed out all the water tank parts and replaced the rusting tank bolts. Now good as newStanley Rapkin Deerfield Beach December 13, 2019
THE INSTALLERS WERE FRIENDLY, WORKED EFFICIENTLY, AND CLEANED UP BEFORE LEAVING. WE ARE VERY HAPPY AND COMFORTABLE NOW.
JEROME WALCOE BOCA RATON December 13, 2019
My AC kept freezing up and the same day i called they sent out a technician. Technician was able to discover the problem and also told me how to stay cool until we decide to fix it. Loved the great service
Marcus Wilson Boynton Beach December 13, 2019
I’ve been using ECM for many years to help take care of my home when I need repairs done. I am a very happy and satisfied customer and will continue to use them as long as I have this home
Barry Galison Delray Beach December 13, 2019
I am a real estate agent and ECM is the perfect partner for a homeowner I use them for me and my clients. The are equipped with very professional and kind personnel.
Claudia Evan Boca Raton December 13, 2019
My husband and I have ECM Maintenance Contracts on three different homes during our time in Florida. We are extremely happy with all the services we have received from them and for the timely way all issues have been handled.
Jeanette Gilfand West Palm Beach December 13, 2019
Very friendly and fixed my dryer!
Genevieve Cartier Garcia Palm beach gardens December 13, 2019
Great job!
Plumber arrived at the set time, and fixed my sink really quickly.
Thanks for great service!
V SteinVera Stein Deerfield Beach December 13, 2019
Water heater installation- excellent work and service from ECM. The entire interaction with ECM employees was professional, corteous, and efficient. Kudos to this company. And thank you for the great work.
Barda Schwarzer Hollywood, FL December 13, 2019
I ordered a new water heater from ECM and I must say the experience was second to none. From the very competitive cost to the prompt and efficient service, they were great. I would highly recommend them.
Kathryn Hill Parkland December 13, 2019
ECM is always there for me !
Courteous Timely EfficientCarolyn S Hoots West Palm 33411 December 13, 2019
Installed new electric water heater very efficiently and completed in a timely manner.
Harvey Sax West Palm Beach December 13, 2019
I’m really happy with their service .. showed up on time .. clean and profesional and a good price .. I highly recommend them
Fernando Mazaira Coconut Creek December 13, 2019
We needed a new hot water heater, A contractor friend recommended ECM as the company he uses for his own property. We received an accurate quote over the phone. The electrical work, plumbing, installation done very professionally. They have even set up the appointment for the city inspector to come.
Patricia Alex Boynton Beach December 13, 2019
ECM installed my water heater. This was the first time I used this company. I have to say I was very pleased. The serviceman was professional, courteous, and provided an excellent job. When removing the old water heater, there was some water spill. I was expecting to have to clean up the mess when he was done. I didn’t have to. He cleaned up the area. He installed the water heater. I haven’t had any issues. I would definitely refer them to anyone who needed the services they provide.
Damianie Montero West Park December 13, 2019
5/5. Plumber arrived within the time window, was careful not make a mess or track dirt through the apartment. Explained what he had to do and then did efficiently.
Paul Greenwald Coconut Creek December 13, 2019
Awsome services
Rose Lacroze Margate December 13, 2019
Been using ECM for several years. They are the real deal. The technicians know what they are doing. Always there to help. Highly recommend!!!
Meryl Risick JUPITER December 13, 2019
Good plumbing job
Marjory Ansell Palm BeachGardens December 12, 2019
They did everything and more. They answered all my questions and gave me a direct contact if I needed them for any questions or concerns.
Melissa Thomas Boynton Beach December 12, 2019
I have had ECM home service contract for several years now they are a Great Company! Service is always fast & the Technicians are very knowledgeable. I would 100% recommend this company for piece of mind.
Kathy Bonner Port Saint Lucie December 12, 2019
We have been with ECM for several years now, Always very reliable with their appointment times. Service technicians are always very knowledgeable and professional. Shari was very helpful today with updating my A/C PM check..
Debra Gandia Parkland December 12, 2019
As of a Realtor I had the opportunity to work with many companies that offers Home Service Contracts. I have personally witnessed that the best services has been done by ECM. Therefore I have decided to buy my own service contract with them. Their costumer service has been exceptional. The process to enroll is faster and easier. I personally recommend ECM Contract service for your home you will love it
DILCIA GUARDADO Delray December 12, 2019
I feel secure knowing that if anything needs repair in my apartment, ECM will do the job professionally and punctually. If they say they are coming at 2:00 p.m., they will be there at 2:00 p.m. (or earlier). I appreciate not having to wait around needlessly for a repair person to appear.
Walter Salsberg Deerfield Beach, Fl. December 12, 2019
ECM responds quickly to emergencies. They offer high quality technical service and repairs. The technicians explain the problem and the repair.
Good people to work with.John DeMicco 6578 Jog Palm Dr, Boynton Beach ,Fla December 12, 2019
The service provided by Shirley was outstanding..done with professionalism and friendliness. Great job
Barry Shulman Deerfield Beach December 12, 2019
We’ve been ECM customers for 5 years. I’ve always found them to be very reliable, knowledgeable and Customer oriented. They genuinely want to please their customers and do whatever it takes to do the job right, the first time. Thanks ECM !!
Martin E Deerfield Beach December 11, 2019
I have been a client of ECM for over a year now and cannot say enough good things about their customer service or the quality of their work. I would recommend them to anyone looking for a home warranty program.
Arlene Kalb Davie December 11, 2019
When we had a problem with our refrigerator the serviceman was determined to find the problem and returned to our house a second time, after doing research, to correct the problem. He would not give up!! Thank you.
helana schreiber boynton beach, fl December 11, 2019
We have used ECM since 1997, got great peace of mind to get expert to fix important stuffs timely. High recommend.
Charlie L Boca Raton December 10, 2019
Very responsive and professional. Excellent value for money, especially if you have an older Condo like me.
Anthony Higginbottom Highland beach December 10, 2019
all service techs are always on time and polite. They have always solved my problems
joyce costa Wellington December 10, 2019
Very professional installation by Markell and Chris. Neatly done in a shorter time period then estimated.
Arthur Gorodess Kings Point December 10, 2019
5. Great service. No hassles timely and efficient. No stress
Stuart Greenstein Lake Worth December 10, 2019
My technician was super knowledgeable and was able to clearly show me what the issues was and how to maintain my system to prevent this from happening. Very helpful!
Mazza Mazza Sunrise December 10, 2019
Very professional, speedy and proficient service provided.
Natasha McFarquhar Coral Springs December 10, 2019
We had a problem with our roman tub which is not covered on our contract. However, they were very nice to give us information to help solve the problem and a “thank you” gift for being their customer for several years.
Sandra Hendelman Boynton Beach December 10, 2019
We have had wonderful service from this company for more than. 15 years. We would not know what to do without them!
Elizabeth Alhanti Parklans December 9, 2019
We have used your services for over 10 yrs…Always content with the outcome…Saved a lot of time and trouble over the years.
Jeffrey Hausman Boca Raton December 9, 2019
Very pleased with their customer service! No wait time and service was scheduled in a reasonable matter.
Jennifer Bernadin DAVIE December 9, 2019
ECM SENT A TECHNICIAN TO REPAIR MY DISHWASHER. HE WAS ON TIME, POLITE AND VERY KNOWLEDGEABLE. HE DID A GREAT JOB PLUS GAVE ME SEVERAL HANPFULDY TIPS ON HOW TO KEEP MY DISHWASHER RUNNING PROPERLY. THANKS LANCE AND ECM
ANGELA FONDA WELLINGTON December 9, 2019
Adam and Pierre were terrific patient and knowledgeable. We would recommend ecm to anyone
Beth krieff Delray bch., fl. December 9, 2019
We just renewed our ECM Service contract for the 17th year! Always dependable, always reliable… Thank you.
PL Smith Delray Beach December 9, 2019
Wonderful job. Men were efficient and really know their job. Telling all my friends how satisfied Iam. Thank you!
Judith Kazdal Deerfield Beach Fl. December 9, 2019
ECM is great! When I have a situation , they come right out to repair it.
Michele Liebman Boca Raton December 8, 2019
We had originally had a service contract with Service America, now with ECM and have been extremely pleased with this company. we would recommend them for any of your service needs. Thanks for doing a great job.
Lee and Cheryl Hendelson West palm beach December 8, 2019
We have been customers of ECM for almost 5 years! Not only did with purchase a brand new a/c we now having home service contract for a/c, plumbing and electrical! we love the service, professional employees and quick service in an emergency!
serpico tamarac December 7, 2019
I have 2 contracts with ECM for many years They professionals and very good services Very Happy with them and always recommend friends
Maria Wilton Manors December 7, 2019
Good reliable company
Manzella Port St. Lucie December 7, 2019
ECM has taken care of my home appliances for the past 7 years. Last year, ECM installed a new Lennox AC unit. They are extraordinarily responsive and always gets the work done correctly the first time.
Alan Ryan Boynton Beachh December 7, 2019
Very good and fast service
Anabel Oseguera Miramar December 6, 2019
I’m posting this message to let all know how wonderful this company is to deal with. Reliable, trustworthy and very competent. They take over all your problems and solve quickly and efficiently. Call them– you will not be disappointed I love ECM !!
sylvia gexler tamarac December 6, 2019
I was an ECM customer for several years at my previous home and when my warranties ran out on my appliances at my current home, I called ECM immediately because I know they are dependable and always there to take care of any problems.
Judy Fetzer Tamarac December 6, 2019
Have had a contract with ECM for more than 20 years. I should have listened to them recently. My dryer wasn’t drying properly and technician that came out said dryer vent needs to be cleaned and he gave me the name of the company that ECM recommends. I wound up using a handyman that does work in my complex and although he cleaned out the dryer with that had so much lint, he didn’t go into the vent that goes outside. I didn’t know this at the time. Dryer still wasn’t drying properly and ECm came out again and said the vent leading to outside needed to be cleaned. He was a different tech than the first tech that came out and he also gave me the name of the same company who does this type of work. So I called them and they came and did a great jog – my dryer is drying great. I should have listened to ECM from the beginning!! Thank you ECM for your help.
Audrey Katz Delray Beach December 6, 2019
I’ve been an ECM customer for 2 years. I find peace of mind knowing that all our appliances and a/c are covered for any repairs without a copay, regardless of how many times they come. They fix the problem in a timely manner.
Rachel Inchauteguiz December 6, 2019
I have been a loyal customer for 14 years both in palm beach and broward county
Susan Altman Jupiter December 6, 2019
I am pretty pleased with the excellent customer service. Stacey rapidly and politely scheduled my appointment. The Technician arrived on time and was extremely amiable and knew his job very well, on top explained everything in detail.
I will recommend ECM to everyone I know.
Thanks
M. VentoMercedes Vento Pembroke Pines December 5, 2019
Ecm is always available and takes care of our issues timely and professionally. I highly recommend them.
LAINIE Port saint lucie December 5, 2019
I have used ECM for so will years now and have recommended them to friends and family I have nothing but high regard for the staff and the technicians who take the care and consideration of my home and their appliances I would highly recommend them to anyone thank you
Mike McDermott Fort Lauderdale December 5, 2019
I switched to ECM a little over a year ago after a nightmare experience with another company. I am so glad I did. They are very easy to talk to when scheduling your appointment, quick to respond for urgent situations (same day for some things), no run around when something is to be replaced. It makes all of the little hiccups of being a homeowner alot easier to deal with. I highly recommend.
Jeannette Trevino Boca Raton December 5, 2019
I have had a home contract with ECM for 15 years ever since I bought my home. They have always given prompt and efficient service.
Marlene Vinokur Wellington December 5, 2019
This is the best thing you can buy. Really gives you a peace of mind. I had a problem with a running toilet. And boom they came and fixed it. Now my sink and dishwasher are acting up and they are already scheduled to come check it out.
Doreen Levin Fort Lauderdale FL December 5, 2019
Great customer service. I have had only positive dealings with ECM. Thank you!
Hildy Krull Boynton Beach December 5, 2019
I was a little disappointed when Service America went out of business but after being with ECM for the past year, I am actually extremely satisfied with the switch. Their staff is extremely professional and techs have all been very knowledgeable. They are also EXTREMELY responsive and punctual! Thank you for providing such great service!
Lauren Siciliano-Cavieres Miramar December 5, 2019
I have been a contract customer for 15 years. I renew each year because of the efficiency and technical expertise of the employees who service the home calls and I have had many. They are pleasant and courteous and have always repaired or replaced the needed part without delay. Thank you ECM for providing me with a worry free contract.
Florence Strauss Lake Worth December 5, 2019
I manage residential and vacation rentals and having ECM for us is a must, they are responsive and a great way to keep your costs in control.
Jose Miori – HVRENTALS.comJose Miori Pembroke Pines December 5, 2019
I have contracted with ECM for over 25 years now for my A/C and Heating, Plumbing, Appliances and Electrical because they are so dependable and reasonable in terms of their pricing. Whenever I have a problem, I merely call and they set up an appointment for me. If it is an emergency, they respond almost immediately with little delay. Over the past 25 years. I have also purchased 2-Central Air Conditioning units from ECM. Because I am on contract, I received a special discount on the products and the installation. I have never had a problem with the units because as part of my contract, they come every Spring to do an AC and Heating check up at no cost, for my air handling unit, my compressor on the roof and the electric and plumbing lines. The employees are courteous, highly skilled and provide me with all the necessary information I need. Having them as my “go-to” people for all my Condominium needs is a true relief knowing I am in good hands with their expertise. That’s why I renew my contract with them each and every year.
Michael Silver Coconut Creek December 5, 2019
The Rheem air conditioner that I purchased from ECM several years ago was installed professionally and has been maintained by all requests for service satisfactorily.
Anita Abrams Delray Beach December 5, 2019
We have had a contract with ECM for a number of years now and could not be happier with the service we receive. The repair men that come to the house are friendly, professional and courteous. ECM s a great company and we appreciate the service they provide.
Jenny Banick Greenacres December 5, 2019
Having a service contract with ECM has really helped us save money over the years.
Would highly recommendRoslyn Doctorow Deerfield Beach December 5, 2019
We have had ECM service contract for years now and we are very happy with their service. Professiona, polite and fast. We recommend it all the time to our friends.
Georgina Sorensen Boca Raton December 5, 2019
Great price, professional services, helpful and friendly employees.
Anne Reed Weston December 5, 2019
This company is amazing anytime I have an issue with any of my appliance they move quick and repair quickly. Thank you for your hard work and great customer service.
Adriana Knight Sunrise December 5, 2019
ECM is always there when I need them. Just a phone call to tell them about my problem and they’re right on it. Their response is quick and the service people are all very nice.
Vivian Senerote Boca Raton December 4, 2019
I have had an ECM contract for over 10 years. The company is excellent in every
way. I bought an AC unit from them and they have serviced it well. They are GREAT!Sheila Kerzner Tamarac December 4, 2019
We have been using ECM for several years and are pleased with their response and service.
Clive J Byala Delray Beach December 4, 2019
I love being able to call ecm and they come out and resolve my problem!
Hope Fremd Delray Beach December 4, 2019
EMC has never let me down !!!
Wendy Perrone West Palm Beach December 4, 2019
We’ve been using ECM for many years and couldn’t be happier. Neither my husband or I are very handy and its peace of mind knowing that we have a set contact for the house for the year and when something breaks, someone will come out quickly and on schedule to fix it. We never have any issues getting an appointment and they are usually able to get someone out within a day or two Highly recommend.
Karen Goldfarb Boynton Beach December 4, 2019
I have been using ECM since 2003. They are very reliable and have always responded to every situation in a timely manner and their servicemen are exceptional. In addition, their annual contract amount is a very good value.
Ira Halper Boca Raton December 4, 2019
ECM is prompt in their service and their staff is very nice and strives for perfection . I have used for about 10 years now and am very happy
Morey Kolber Boca Raton December 4, 2019
I have been using ECM for over a decade in both of my properties. They are professional, prompt and very courteous. I even had ECM install new air conditioners several years ago in both properties.
ECM is the one only when it comes to service.
Bonnie SabinRobert Sabin Boca Raton December 4, 2019
Easy to do business with and nice techs
solomon kessler wellington, FL. December 4, 2019
ECM has always been there for us. Whether it was to make a service call or to answer a question about an appliance, we were always more than satisfied with the quality of care received.
Neal Paletz Delray Beach December 4, 2019
I have had ECM for 15 years for a second home. It’s comforting to know that I can rely on them at a moment’s notice. They are reliable, professional, knowledgeable and prompt. I highly recommend their service.
Anna Toscano Palm City December 4, 2019
I’ve been an ECM contract holder since 2006 and have always been satisfied with the services extended to me. Thank you!
Maria Teresita Galan West Palm Beach December 4, 2019
They are helpful and quick to come out.
Danielle Hanser Weston December 4, 2019
We have had ECM for the past 2 years and have found them to be reliable and truly professional. Scheduling appointments is fast and easy and the service techs arrive when they are scheduled complete the job quickly and to my satisfaction. I only wish I had switched to ECM earlier.
Mark Scanlon Weston December 4, 2019
ECM has always been there when we need them. We call, they arrive quickly, and fix the problem. Exactly what we want and need.
Shirley Perkins Boynton Beach December 3, 2019
I called with several question about my service contract prior to renewal. My questions were answer fully and clearly. I had no pressure to add additional items and the person I spoke with was very willing to go through items that I may no longer need coverage.
David Levine Boca Raton December 3, 2019
They have been helpful in responding to all our repair issues!
Jacob Goldburd Boca Raton December 3, 2019
I have, and have had, a service contract with ECM for the past 20 years. They are helpful whenever I call for service. Their service people are polite and show up on time.
Frances Peck Boynton Beach December 3, 2019
Repaired clogged shower head in two days
Replaced leaking sink disposal in two days
Replaced house electric panel in three days
Installed new A/C system three years ago: no problems; annual check-up, free
Replaced failed dimmer switch
Courteous and promptRichard L Handelsman West Palm Beach December 3, 2019
We had a new air conditioner installed. Very happy and the technician was a pro.
Gertrude Kass December 3, 2019
best service i ever had. very honest
bob silver lake worth December 3, 2019
we are always so pleased with our efficient prompt service from ecm
the representatives on the phone are helpful and efficient
and the service people are prompt and knowledgeablesusan marks west palm beach December 3, 2019
We’ve been using ECM and have had a contract with them since we live in Florida these last 5 years. They’re very reliable and we trust their work. It’s easy to make appointments and they’re quick to come for a repair which we really appreciate.
Helene DeGregorio Coral Springs December 2, 2019
Excellent and prompt service. Always reliable and easy to work with. Would definitely recommend!
Roberta Kluback Boca Raton December 2, 2019
Always here when I need you
Brenda Scocozza Delray Beach December 2, 2019
I called ECM the day before Thanksgiving due to my bathroom light switch dimmer was not working. Their service department immediately schedule an appointment the same day in the morning between 11am-3pm. The electrician arrived just a few minutes before 11am. The electrical issue was fix in a timely manner. I have used ECM for over 6 years and very satisfied with their work ethic. All service calls have technicians that are trained and knowledgeable in their field. Thank you and keep up the good work.
Leticia Mejia Pembroke Pines November 29, 2019
Amazing company & very attentive on everything they do
Alberio Castano Lake Worth November 29, 2019
Very pleasant and very satisfied with the service
Muriel Gaines Tamarac November 28, 2019
Excellent service. Polite and professional demeaner. Knowledgeable and answets all questions. Teaches where appropriate. Solves all problems. Prompt. No criticisms.
Rhonda greenberg Delray November 28, 2019
Doing all my thanksgiving cooking and my garbage disposal gets clogged. 3 hours later ECM is here and the clog is gone. Thanks for the great service!
Tami Feierstone Wellington November 27, 2019
I have been with ECM for approximately 5-6 years. They have always been courteous when I have called and have usually responded to my service call within 1-2 days. Their service people are knowledgeable and if they don’t know the answer, they will find someone who does. Since my husband our not perfected at electrical, plumbing or appliance repair it is a relief to be able to just pick up a phone and have someone show up to fix it.
Kathy Lawless Boca Raton November 27, 2019
They came on time. They took out the old installed the new.AC. They were clean and neat. They worked quickly. I have it and love it.
Barbara Wiener Boca Raton November 27, 2019
We were really pleased with the service provided. The installers were very friendly and did a great job. We will definitely recommend them to others in our condo complex.
Don Cogan Deerfield Beach November 26, 2019
So here is my story. I’m renting from a landlord that resides in California and it’s been nothing short of a disaster. Thankfully she bought a contract with ECM and they get out to you as quickly as possible. Never leaving a job unfinished.
Anthony LaValle Boca Raton November 26, 2019
I find that the service and the service people that come to my home to make repairs are very good and I always get excellent service.
Elise Kohen Tamarac November 26, 2019
I have had ECM for 5+ years and I have been satisfied every year. The people inside and outside are professional and polite. Great job ECM.
Richard Crooke PARKLAND November 26, 2019
Excellent customer service, good technical support personnel, arrival time to fix problems as promised. very professional.
leon Orlowsky lake worth Florida November 26, 2019
They are very reliable service provider
Jane Osdias Coconut Creek November 26, 2019
We have had this service for three years, we needed their services 4 times, each time they were prompt, handled the problems very professionally. I would gladly recommend ECM to. Anyone who needs the service they provide.
Norma Rossoff Fort Lauderdale November 24, 2019
In general the company is helpful. They redid my A/C and were prompt and clean. They have also replaced my fuse box panel as well as other things I have contracted with them. Thanks ECM
Sandra Hasnas Boynton Beach November 22, 2019
I have found ECM to be a life saver. From the big jobs to the littlest. My husband is a left arm amputee. So the both of us are really pleased getting help from ECM.
Teresa Anda Coral springs November 22, 2019
Courteous, helpful, on time, efficient. I have been with ECM for many years and am very pleased with their service.
Charna Foxman Boca Raton November 22, 2019
Fast efficient service. Next day installation
Ian Hamilton Deerfield Beach November 21, 2019
I have an ECM Home Service Contract for 12 years. I have found it to be an excellent value. The service technicians for plumbing and appliances are extremely knowledgeable and professional.
Alan P. Boynton Beach November 20, 2019
5/5 Tim replaced the garbage disposal. Great job!
Bea Saver Wellington November 19, 2019
Have had ECM contract for 5 years and they have always been very efficient. Had an electrician a couple of days ago and was on time, efficient and friendly.
Maria Buonamici Pompano Beach November 18, 2019
I have been a customer of ECM since early 2018 and have had my AC replaced as well as had my stove repaired as part of my service contract, Their staff reflects pure professionalism both the office as well as the field technicians, I am a satisfied customer
Garnett Richards Miramar November 18, 2019
ECM is always thorough, patient, and accommodating. Overall continuously excellent service and a company I highly recommend. Thank you!
Roz L Coconut Creek November 18, 2019
Highly professional serviceman. He was very friendly and provided a step by step explanation of what he was doing, Service was provided within the time frame assigned. our compliments to ECM.
peter mandelbaum boca raton November 18, 2019
Excellent customer service
Cee Johnson Coral Springs November 18, 2019
I’ve contracted ECM for 2 years now. They come out to service my air conditioner twice a year. Flush and cleaned with every visit. Give specific recommendations to keep it running smoothly . Courteous technicians very knowledgeable. Definitely best money I spend every yest
Maria Ramos West palm beach November 17, 2019
Affordable & Awesome Service!
NANCY FOX-HICKS FL November 16, 2019
5. Their service is excellent. Ant problem that I have had over the past 7 years has been taken care of quickly and properly.
Howard Michaels Boca Raton November 15, 2019
Just had your refrigerator technician, Ozzy, repair my refrigerator. He arrived well within the time frame scheduled. He was awesome. Extremely cooperative, courteous, knowledgeable and professional. He answered all questions with honesty. ECM is lucky to have such talented techs working and so loyal. I am very thankful for this service.
Ed Rattner Boca Raton November 14, 2019
I have had a lot of positive experiences with ECM since I moved to Century Village in Boca last April. Since I moved to my new place, I was concerned about the air conditioner, I called up ECM about the a/c tune-up they had since I had gotten postcards in the mail. I had a very friendly and helpful technician. He checked the handlers in the hallway and the unit on the roof. He told me that it was a very good updated unit. He also recommend that I get a surge protector for the unit. He also recommend a good filter to put on the handlers on the hallway. The service I received from ECM is excellent from the operators to the technicians. They are very helpful and patience. I am very satisfied with the service I get from ECM.
Helene Silkin Boca Raton November 14, 2019
Highly recommended service. I had an issue with my AC. Called your office and had someone at my door within 24 hours. Truly appreciate your service. Makes owning a home 10 times stress-free.
Larissa Lopez Margate November 14, 2019
We had a leak in our kitchen plumbing, called ECM and they came out quickly and their tech (Oneil), replaced our insinkerator in record time. He was a nice guy, dressed in a clean uniform and knew his stuff. The repair was done completely in about 30 minutes.
Regina Sneiderman Boca Raton November 13, 2019
Great on time service. Knowledgeable and caring employees, who take time to explain and detail issues . Thank you!
Roy Herbert Boca Raton November 13, 2019
Very fast and efficient service.
Arthur Edelson Boynton Beach November 13, 2019
Always prompt professional and outstanding service
Elisa Natrillo Boca Raton November 13, 2019
I’ve had ECM for over 10 years they’ve always been prompt and very reliable I highly recommend them all your service needs
Rachael Ros Port Saint Lucie November 13, 2019
I have been a customer of ECM‘s for years. It’s always nice to know that they are there whenever I have a problem at our house. They respond quickly to take care of it.
It’s great for clients of mine that have rentals to. Knowing a warranty in place gives the tenants peace of mind.Jean Tiernan BOCA Raton November 13, 2019
Very reliable Very good customer service. ECM always get service men out to you very quickly and they get the job done! Definitely recommend
Ren Lowe Pembroke Pines November 12, 2019
Great service and very knowledgable.service representatibe
Jill schreiber Plantation November 12, 2019
ECM is an outstanding maintenance company with highly skilled professionals & courteous cust service. Excellent value for your money.
Maria Hintze Davie November 12, 2019
Recently had a new a/c installed. Excellent, clean, polite and efficicient installers. Customer for 21 years.
Francine D Rosenberg BOYNTON BEACH November 12, 2019
I used to think this was a waste of money, but when I didn’t have to go buy a new washing machine, this is worth having.
Thanks!Antonio Martinez POMPANO BEACH November 12, 2019
5/5. I have been using ECM for several years. Service is always fast and reliable. Technicians are knowledgeable and helpful.
Vesa Maenanttila Boca Raton November 11, 2019
In June of this year I had a new a/c unit installed by ECM. They arrived as scheduled; were very professional with their install; explained everything to me and made sure I understood everything they explained. Their install was superb and immaculate
john viscome boynton beach November 11, 2019
WE ARE VERY PLEASED WITH ALL THE SERVICE WE HAVE RECEIVED OVER THE LAST 20+ YEARS. WHETHER IT WAS AC, PLUMBING , WATER HEATER OR APPLIANCE REPAIRS ECM HAS ALWAYS COME OUT PROMPTLY AND HANDLED ALL OF OUR CONCERNS. THANK YOU!!!
ELAYNE ARSHT BOCA RATON November 11, 2019
I have been a customer for many years and would highly recommend this service. This company is responsive and resolve his problems in a prompt manner. They are simply a fabulous resource.
Hannah Lan Boca Raton November 10, 2019
I couldn’t be happier with my decision to sign up with ECM a few months ago. I called them for a couple of service requests and just those alone paid off my investment. Excellent service, courteous and professional. Thanks ECM.
Mark Stevenson Boca Raton November 9, 2019
I just placed my first service call for a plumbing issue and I was extremely happy. The tech was on time, professional, and efficient. I was also very pleased with the customer service department who took the time fit me in as soon as possible.
Anthony Sylvestri Coconut Creek November 9, 2019
Great customer service. Very knowledgeable staff
Anne Lavery Wellington November 8, 2019
ECM has serviced our Home for the last 10 years we love our new AIR Conditioner
thank youLIANE ROLON November 7, 2019
5 out of 5
I have used ECM for a number of years and have always been more than satisfied
with their customer service on the phone and in my home.Nznci Lifschutz Boca Raton November 7, 2019
I WAS SO THANKFUL THAT BOTH TIMES; FIRST TO DIAGNOSE AND SECOND TO REPLACE THE ICE MAKER THE TECH WAS AT MY HOUSE AT 8:00 AM AND WAS OUT IN LESS THAN 20 MINUTES. I THOUGHT I WOULD BE LATE TO WORK BUT INSTEAD I WAS EARLY.
RENEE LIBER DEERFIELD BEACH November 7, 2019
Your technicians are very knowledgeable and are pleasant. They arrive on time.
Susan Borland Boca Raton November 7, 2019
I highly recommend ECM for all your Air Conditioning needs. From my initial call to the company to the completion of my new A/C installation I could not have been more pleased with the professionalism of the ECM staff. My initial call resulted in a next-day appointment. The salesperson on the initial appointment took the time to explain my options, without pressuring me into a decision. I opted for a new system which was installed two days after my initial call to the company. The installers arrived at the correct time and completed the install at a reasonable hour, even though I added two new components to the job. They were knowledgeable and professional. What a difference my new A/C unit makes – ECM is now my go-to A/C company!
Nancy Wesley Ft Lauderdale November 6, 2019
I am very satisfied with the response to service calls I have made to ECM. They are quick to come & fix the problem. They are very professional & knowledgeable.
Karen Goldstein Delray Beach November 6, 2019
I have been a customer of ECM for over 5 years due to their excellent service. I live in Miami and have rental property in Coral Springs under ECM contract. The coverage that is offered at the cost of the annual contract is unsurpassed. Before contacting ECM I had another warranty that used to charge me $50 for each service call on top of the contract premium. I have saved hundreds of dollars by using ECM. They are professional, reliable and the best service for your money.
Diana Perez Miami November 6, 2019
I have been with ECM for many years and have always been secure in the knowledge that my appliance and plumbing protection is in the best of hands. Today was no exception. The technician Donald identified the problem and fixed it and offered helpful information along the way. Overall I was very pleased with the professional service.
Maxine Simson Sunrise November 6, 2019
Fantastic service. responsible, cleans up after finishing job. That’s very important. Not leaving a mess. ECM really has the best people.
Sandy Dekovnick Boca Raton November 5, 2019
ECM has always satisfied any problem that I have, Staff has always been professional an courteous.
Susan boan Coconut creek November 5, 2019
Great service and prompt, knowledgeable and friendly!
Melissa Mazza Sunrise November 5, 2019
I HAD A PROBLEM WITH MY KITCHEN GARBAGE DISPOSAL AND THOUGHT IT HAD NO LONGER WORKED. I PHONED ECM, THEY WERE OVER WITHIN A COUPLE OF DAYS. AFTER TESTING THE DISPOSAL I LEARNED A FUSE IN THE KITCHEN NEEDED REPLACEMENT. THE GARBAGE DISPOSAL IS UP AND RUNNING AND ALL IS WELL IN MY KITCHEN. RATING WOULD BE 5
LYN ROSANSKY COCONUT CREEK November 5, 2019
ECM installed a new unit several years ago and I’ve had no problems. In fact, they were just here today flushing out the pipes to keep the unit running in tip top shape.
Marsha Zangroniz Boynton Beach, Florida November 5, 2019
Had a recent service call pertaining to my a/c. The service specialist was top quality.
He was polite,answered all questions and completed the service call to my satisfaction.
Would highly recommend ECM.Arline H. Klein Delray Beach November 5, 2019
5/5 Breakdowns are frequent, and these guys are amazing. One call, answered promptly, service person very quick, very professional, a rarity in this area.
george G Winialski, CPA, Rhu Hobe Sound Fl November 5, 2019
I have found ECM very responsive. Their technicians are very helpful. I have been happy with their.
Lois Oppenheimer Tamarac November 4, 2019
I have had a contract with ECM for about a year. Each time I needed a/c or plumbing service, the tech arrived on time with the right equipment to do the job. Office staff is friendly and helpful. Good, reliable service.
Mark Esterly Lake Worth November 4, 2019
Its a comfort knowing plumbing is covered. Technicians are on time and courteous
Jody Maxwell Margate November 4, 2019
Great job all the time. Very prompt and always courteous.
Nancy Bernstein Deerfield Beach November 4, 2019
All I can say is that this company is more than 5 stars. They really know how to give you customer service and take care of all your needs. Each and everytime a technician comes to my home, they are very prompt and do a professional job each and every time. I highly recommend this company to anyone who needs their appliances serviced.
Evan Nine Port ST Lucie November 4, 2019
Best service providers . A/C maintenance to home service contract. Always ready to assist the needs of the customer. I have had ECM as my service contract provider for 3 years now and I have nothing but praise to share.
Khalid Saleem Port St. Lucie November 4, 2019
had ECM for years & then due to financial matters I tried to get a cheape rcompany. I did get one but it wound up being more expensive because there was a service charge for a tech to come & they swore that ECM charged as well. When the contract was up, I switched back to ECM. The service is great, the techs are friendly,knowledgeable & neat with their work. I am extremely pleased with ECM & would recommend them to everyone.
Lois Seeman Coconut Creek November 4, 2019
We have used ECM for over ten years and are very pleased with the service. Technicians are very knowledgeable and courteous. The best is that they show up on time and the job is done correctly the first time!! Would highly recommend
Maddie Boynton Beach November 4, 2019
I have been ECM customer for few years now and I’m happy with services received. They are always easy to schedule service call, customer services and technicians are always friendly and willing to help in any case. Thanks ECM for your services.
Mireille Garay Miramar November 4, 2019
Our old air conditioner failed just before Hurricane Dorian! We called ECM right away on Friday expecting to wait possibly a week or two because of the storm. On Monday we got a call asking if they could come over Tuesday! Wow! We were very relieved because everyone know how hot it can be without AC. They guys came over first thing and got us installed with a new air conditioner and were very polite and kept everything neat and clean. Super service and everything is wonderful.
Thank youChris Feldhausen West Palm Beach November 4, 2019
Great service, polite competent service man , on time
Sandra Shapiro Delray Beach November 4, 2019
5
RENEE LIBER DEERFIELD BEACH November 4, 2019
Was very satisfied with the customer service. I scheduled a yearly service for my air conditioner.
Carol kalin Boca Raton November 4, 2019
A long time ago I was using a different service company. There wasn’t a time that there wasn’t a problem. Finally, they sold me an a/c and after numerous service calls I had to call out a private contractor. The owner wanted me to pay $300 for the repair. Not to much later I took a contract with ECM and now it is 4 years later dealing with professionals and a friendly staff. I highly recommend ECM to anyone and everyone…Gt on board and join the family of ECM
Robin Schimanski 1078 Island Manor Dr. Greenacres November 2, 2019
On 8/16/2018, Adam (ECM) installed a new Lennox air conditioner under our home service contract. The installation literally took 8 hours. Adam and his partner were amazing. They were the best installers we have seen and most courteous. They both went through many challenges in the installation. We live in a condo building where the air conditioning unit is located on the roof of the building and the blower unit is in the air conditioning closet inside the condo unit.
ECM is most fortunate to have employees who possess such passion in their work.Harry Orgo Highland Beach November 2, 2019
I have been with ECM for more than 15 years. They have performed different types of services for me. They are always prompt and reliable and I would recommend them to anyone.
Ducasse Saintil Boynton Beach FL November 2, 2019
ECM installed my new air conditioner while I was out of town. It was done professionally and I have been very happy with it.
Elise Barten Boynton Beach November 1, 2019
The plumbing technicians are so courteous and find the problems very quickly and resolve the issues in a timely manner.
Andrea Glasser Coral Springs November 1, 2019
ECM is easy to contact and their service is impeccable!
Jill Blitzer Boynton Beach November 1, 2019
I was referred to ECM by a family member and I am very pleased that I took his advice to purchase a home service contract with ECM. I have received timely appoints with experienced service techs for all of my covered appliances, air conditioner and plumbing.
Ilyse Riggs Delray Beach November 1, 2019
I am so happy that I took out a service contract with ECM. They have humans answering their phones and they are polite, friendly and helpful. Justin was great and was able to get me an appointment for tomorrow (Saturday) so I don’t have to take time off from work. Thank you!
Rona Klein Boynton Beach November 1, 2019
David Ruttenberg recommends East Coast Mechanical, Inc.
Just now ·
Very professional, timely and friendly. We’ve been customers for 22+ years and are devoted to the ECM brand. 2x A/C replacement, 2x water heater and annual service contracts. Highly recommended and better year after year.David Ruttenberg` Boca Raton November 1, 2019
ECM did my last AC installation and I was very very happy with the quality of service and pricing. They have also replaced my hot water tank at a reasonable price with good work. I have had them for years and very happy with the service. Piece of mind at a reasonable price.
Samuel Ruggiero Coconut Creek November 1, 2019
He was very efficient and took care of the problem! Thanks ECM
Rackel Edwards Oakland Park November 1, 2019
When my faucet broke i was ready to go to home depot but then remembered i had home warranty. Don the plumber was prompt and polite. He advised me that i could get new parts from manufacturer for free and he can install them. Once parts showed up i scheduled another appointment and my faucet was fixed better then new.
Leonid Cooper Citty November 1, 2019
I am SO pleased to now have a complete Service package! The peace of mind was evident to me the first day my contract began! It was quite reasonable and worth every penny. I can now really enjoy my home without any worries!
JOHN CARNEY Deerfield Beach November 1, 2019
ECM has been servicing my appliances for 5 years.
They are always professional & on timeCamille catania Boynton Beach November 1, 2019
It was pretty easy get a new contract and affordable. Best way to get peace of mind for unexpected repairs.
aydin koymen boynton beach October 8, 2019
ECM did a complete HVAC install, removing older equipment, breaking away the old slab, and replacing with a properly sized slab. They also had to modify the duct work to accommodate a larger air handler. NO SURPRISES, no extra fees, just the contracted for price which was competitive on a new efficient Carrier System. THe workers were prompt, and cleaned up all work areas before they left. ECM was a pleasure to deal with.
Ed Kochman Delray Beach October 8, 2019
ECM correctly assessed my old ac and helped me pick out a new one that suited my needs. the install was very quick, easy, and reasonably priced. Fantastic job.
Jeff Sigman Wellington, FL 33449 October 1, 2019
ECM replaced the A/C at my home with total professionalism. Their approach was competent, reassuring and honest. All appointments were kept timely, and the service technicians and customer representatives responded to all queries with care and concern. I feel I am in very good hands with ECM and would not hesitate to recommend them to anyone who needs expertise and trustworthiness in the air conditioning and plumbing service needs. Sincerely,
Irayma Graciela Briceno West Palm Beach, FL 33409 September 9, 2019
they did a good job and cleaned up good
Dennis Oliver boynton beach flordia September 9, 2019
As a new homeowner in South Florida, I carefully created my own personal list of “preferred vendors.” ECM made that list with five stars! I contracted with them for my annual service contract and successfully utilized their professional services. I was never disappointed. My next home purchase will be accompanied by an annual service contract for my appliances and A/C unit with East Coast Mechanical!
Sandi Gafter Boca Raton, FL September 4, 2019
Our AC was not working in our rental home. I called immediately at time of opening and guy was out by mid-day and fixed problem. Been with ECM for 5 years now; would not switch. They are by far the most reliable and most reasonable company.
TinaMarie Corrado Port St. Lucie, FL 34987 September 4, 2019
We had a problem after installation but ECM was quick in resolving the situation and everything has been working great since. The people that have come out to service have all been 5 star.
Howard Suckno boynton beach, fl July 29, 2019
East Coast Mechanical installed a new air conditioner in my home. They came the day and time promised and completed the job the same day. The installers were very professional, cleaned up as they went along and explained what they were dong every step of the way. The air conditioning unit now cools my house better than ever. I recommend ECM very highly.
Linda Finkelstein Boynton Beach, FL July 26, 2019
Great company with great service. Replaced our water heater with a new one. Same day service! Very happy with ECM.
David Freeman Loxahatchee July 26, 2019
Long time happy ECM customer! Never a problem , always quality work by amazing friendly technicians!
Recently had our AC system replaced by ECM and can’t say enough about how great the installation went . Tadas and Chris were so friendly and worked so clean ! They didn’t even want to have lunch in my house because they were sweaty so chose to eat in my garage …They are both an asset to the ECM team !! Thanks to all at ECM !! You guys are awesome !!!
Rich G.
Wellington, FLRichard Green Wellington, FL July 26, 2019
Very quick, courteous and professional
Joyce Katzman Boynton beach, fl 33437 July 10, 2019
Great service.
Clint Saraylian Palm Beach Gardens FL July 8, 2019
Ready, reliable and on-time
Robert N Caruso July 8, 2019
My experience with the new install of 2 air conditioners yesterday was outstanding. The most efficient, knowledgeable team ever. They are experts in their field, polite and immaculate. They get the job done with ease. Ruth and Lisa Katz
Ruth Katz July 8, 2019
ECM just completed installing a Carrier Air Conditioner. I would recommend them to any one that wants a competitive price and great service.
James Pacey Boca Raton, FL July 8, 2019
I have been using ECM for many years and keep renewing every year because the service and service personnel are top notch. I have never had a problem with the work performed by their technicians. They my are timely and professional. I advise anyone that needs a service company sign up immediately.
Julius Joel Fisher Plantation July 8, 2019
Excellent Equipment and Installation crew , but I never received the final contract/proposal with all specifications that were offered to me. I disappointed with this.
MAURICIO GARZON Wellington, FL July 8, 2019
We contacted ECM to replace our 16 year old A/C system, after purchasing a service contract with them a few months prior, and after a plumbing service call handled in a timely manner, and professionally.
The A/C salesperson, John, came to our home to offer a quote. He arrived on time, explained all our options available, for the size of our condominium , and space available to place the new air handler. He was very knowledgeable, explained why certain options were presented, including changing out the circuit breaker, answered our questions without hesitation, and set up the instal for the next day. It was was also encouraging that he is also an A/C technician.
The installers arrived the next morning on time and got right to work. They worked together as a team, answering any questions we asked along the way. Upon their arrival they covered the interior work area with a heavy duty blanket, and cleaned up all the debris, including vacuuming the floor, when the install completed. Prior to leaving they showed us how to clean our the condensation line and set the thermostat. Both installers were friendly and professional.William Ehrhardt Boca Raton, FL July 8, 2019
ECM workers experts in their fields. Very efficient especially in Air Conditioning Service
Bernard Shoter Boynton Beach, Fl May 29, 2019
AC installation was timely, friendly, courteous,and professional. Their prices were competitive as it was a pleasure dealing with ECM…5 stars all the way !
.Mitchell Heide Boca Raton, FL May 20, 2019
Bob the A/C tech did a yearly inspection etc of my A/C
Great friendly service…could not be happierAndrew Blau West Palm Beach Fl May 20, 2019
I’ve had a home service contract with ECM for 20 years. Obviously I’ve been very satisfied with their services and highly recommend this company.
Lori Tfirn Boca Raton May 13, 2019
I have three properties with this company, they have always done good work and they have always done the right thing. I highly recommend them to anyone who is looking for a good affordable company to partner with
Derrick Haggerty Boca Raton Florida May 6, 2019
They came to the house when called and were very professional. They there to fix a plumbing problem
And another time to service the air conditioning unit. They were very neat. I highly recommend this companyGregory Gronbacher 3438 Theo Way, West Palm Beach, Fl. 33417 May 6, 2019
They came to the house when called and were very professional. They there to fix a plumbing problem
And another time to service the air conditioning unit. They were very neat. I highly recommend this companyGregory Gronbacher 3438 Theo Way, West Palm Beach, Fl. 33417 May 6, 2019
I recently purchased a new A/C unit from ECM. They were professional, courteous and price competitive. They did a great job and I highly recommend them for all your needs.
Mitchell Heide 5321 NW 26 Circle Boca Raton, FL 33496 April 30, 2019
AC installation was timely, friendly, courteous,and professional. Their prices were competitive as it was a pleasure dealing with ECM…5 stars all the way !
.Mitchell Heide 5321 NW 26 Circle April 26, 2019
Our AC technician, Adam, was prompt, polite and knowledgeable. He explained what he was doing and why it was needed for the unit. He is an asset to the company and I would definitely recommend Adam and ECM to others. Thank you.
Steven Delray Beach April 15, 2019
Have had a service contract with ECM for over 12 years for both my home and rental property. They have installed several air conditioners during this time for both properties. Have recommended ECM to my family and friends. I have had several service calls for my appliances and very pleased with the service. Their employees are knowledgeable and polite and I highly recommend ECM for quality service.
Carol Gangale Palm Beach Gardens March 29, 2019
The salesman/service tech was out of the house in about 6 PM sign the papers and had the service crew at the house the next day by 9AM by that afternoon we had a new compressor air handler and thermostat all professionally installed.
Jame Freudenberg July 14, 2017
ECM has been our service and maintenance company for 5 years. This year we decided to upgrade to a new A/C system. After interviewing many contractors, we decided to hire ECM. The installation was handled by two extremely qualified and meticulous men. As a result we are extremely pleased with our new Carrier system. We highly recommend ECM for A/C and all other home appliance service and maintenance.
Michael Schiffman July 14, 2017
I have used ECM for many years being a resident of Century Village in Boca. In 2017 I needed to replace my 2 ton AC. I got three prices, and choose ECM. The other tow companies were lower but WERE NOT pulling a Palm Beach County Permit, was not upgrading the electrical, and was not tying down the unit outside on the concrete slab for hurricane protection. The two repair guys were fabulous, very clean, gentleman and completed their job in a professional manner. They showed us how to use the new thermostat and dehumidifier. We did have a minor issue on the outside piece of concrete and that was corrected today. The contractor that came was excellent and took care of the issue. I will renew my annual contract with ECM in 2018.
Marilyn Manzi June 23, 2017
Very well – workers were very professional.
Fred Green April 27, 2017
We just moved into our home to find the A/C system wasn’t working properly. ECM sent over a great repair tech, Glenn, who was EXACTLY on time at 8AM and promptly found/corrected the problem. Unfortunately, his work won’t be “quite enough” to save the system, but certainly he’s to be commended for working hard to promptly assist the customer. He’s a good reason I will utilize ECM regulary.
The very next day I DID call for service with a plumbing problem and the teck also was very polite, friendly, and efficient and he also correctly found/fixed the problem. I wouldn’t hesitate to call ECM of Boynton Beach anytime for service.
Bob F. August 25, 2016
After a very unpleasant experience with another service company, I switched to ECM about 9 years ago. I have always been highly satisfied with their fast response and professionalism. I have a whole-house maintenance plan and this week had a new air conditioner installed by ECM.
Edward K. Fort Lauderdale FL July 14, 2016
The technicians were here on time and were efficient and courteous. They told us the time they would be finished and were. They swept the garage and left everything clean.
Beverly K. Wellington FL June 9, 2016
Never easy to have to spend the moneyh to replace a central AC unit… but, ECM did their best to simplify the process. On time as scheduled; excellent installation with attention to detail; assistance with rebates and a fair price.
Terry H. Lake Worth FL May 14, 2016
ECM has the most professional and courteous technicians I have ever dealt with in Florida. Not only leave your home jus the way it was when they came. They bring their own trash bags, paper towels or clean rags. In every instance when I have called for service they come the same day. They have always had the parts they needed for the repair. If there was a ten star rating they would get the ten.
Barbara P. Delray Beach FL. May 7, 2016
Awesome service. Came on time, was friendly and fixed the problem fast. Definitely worth the price! Thank you ECM!!
Sunny S. Fort Lauderdale FL May 5, 2016
The installers were here on time. They did the work in a professional and efficient manner. They were neat and informative. I would recommend them.
Doreen B. April 26, 2016
My air conditioner failed on me on a Thursday morning. That same morning I called and made an appointment for an estimate with ECM. They came out the next day at 8am on the dot. We negotiated and I was able to get financing that same day. Saturday morning at 9am the two employees arrived and began installing the new unit. By 4pm the house was getting colder air. Amazing how fast we were able to get everything done at a reasonable price, considering I’m a new customer. We will see how it plays out in the future, but I have high hopes.
Francy S. Boynton Beach, FL March 14, 2016
Just had our A\/C compressor replaced. Had a great experience. The initial contact explained everything, including the equipment specifications. The install team was amazing. They were on time and professional and did a great job, including a lot of extra work to get the compressor in the designated location. In addition, after installing the new air handler in the garage, they left the location cleaner than it was when they arrived. A great job all around. In addition, we have had a service contract with ECM since 2002 and they have done a great job keeping our appliances in good shape.
Matthew S West Palm Beach March 9, 2016
ECM came to the rescue! I had an evaluation of my AC done and found that the old unit had several problems that were immanently dangerous. After pointing out all the problems I elected to have an entire new system installed. The very next day the team was here at 8:30am and spent the entire day revamping my antiquated system. They were neat, courteous, and answered all my questions patienly and fully. I could not have asked for a better crew or a more perfect installation!
Ronnie P Delray Beach March 7, 2016
We have had their servicemen 4 times in the last month, and each time they solved the problem in record time, they were prompt, worked fast and clean. One was a hot water issue, the other a leaky toilet, the other a leaky sink, and the last one was the pool heater. I would recommend them to anyone that wants to reduce headaches.
Levine February 16, 2016
I was quoted a price by ecm for my new 3.5 ton A/C unit. The representative was very patient and explained the entire process to me. I was happy w the Quoted price and agreed to replace my 15 year old AC unit. I was very happy to hear they offer next day installation service. The installation team arrived prompt at 9 am as promised. They completed the work the same day. They were very neat and organized. They offered a 10 year warranty on my unit and I am extremely happy w the entire process. I would highly recommend ECM for there home service contract and the purchase of new air conditioners.
Marci J February 9, 2016
Having a yearly service contract with ECM is great. I needed service, they sent the qualified technician to do the job. Rick was very polite and on time. It sure went very well, the technician knew exactly what to do.
Fay Rabinovitch West Palm Beach, FL February 1, 2016
ECM replaced my leaking disposal. They came earlier than the appointment. The tech was friendly and efficient and the job was completed in less than 40 min.
Irving Pilicer February 1, 2016
I am new to ECM and am VERY happy with them. Scheduling service was easy and the technician was courteous, knowledgeable, and patient. It was a pleasure doing business with ECM! My previous provider was impossible with scheduling, even emergencies. And, their service was terrible – I continuously had to call to fix their problems.
Marilyn Salzman Deerfield Beach January 21, 2016
Your refrigeration service technicain, came by to install a door cam for our refrigerator. He is one of the nicest, most personable ECM service techs I have ever met. Tom carefully removed the side door shelves filled with contents and, after completing the installation, replaced the shelves himself ever so gently. What a sweetheart? Also, I just renewed my Service Contract with Jackie in the Renewal Department. I was surprised to leart that ECM now offers a 4-pay plan at no extra charge. For me, that’s just a little over $100 per month (affordable and convenient). Now how awesome is that? Please share my overall satisfaction with Jose Ramirez who definitely has his customers’ best interests at heart! Thank you!
Cynthia Stovell Lake Worth December 1, 2015
ECM installed a new AC unit and it went fine. Workers prompt (even slightly early which I was happy about) and polite and clean. They put drop cloths to cover my beige rug entirely which made me very comfortable. The installation took 3 1/2 hours. They answered all my questions, cleaned the “pancake vent” which they didn’t have to do. I was relaxed while they were there. Electrician did his job well as well. They were all friendly :). Unit seems to be working just fine. I could have kept servicing my very old unit which leaked once a year and then twice. I know ECM wanted me to by a new unit, and I didn’t have to at this time, but unit was very old, new unit prices keep going up as well as my electric bill! so it was my decision. Price was good. $3,280. I did compare and I was satisfied. All in all, a fine experience.
Harriet Wilson Deerfield Beach November 1, 2015
I have been a long time customer of ECM in their appliance maintenance program. Yesterday I had a new air conditioner installed as my old one was leaking and not working properly. The installers were professional, neat and courteous. I would recommend them to my friends and neighbors.
Simone Miller Boynton Beach November 1, 2015
Our old A/C needed replacing. This past Thursday we had a new unit installed. It works better than the old one. ECM techs did a great job. Very neat. Keep up the great work!!!
Pauline Pilson Boynton Beach November 1, 2015
We had a complete A/C replacement with ECM. The job was scheduled for a Saturday morning at 8:30am. Just as promised the install team was on site at 8:30am. Installation took about 5 hours start to finish and both technicians took the time to explain the system and they cleaned up after the work was done. Overall aside from having to replace the unit in the first place ECM did a great job for us.
Brian Haines Lake Worth November 1, 2015
Thanks for the wonderful service.
Ronald Popp Deerfield Beach November 1, 2015
ECM installed a new air conditioning system on October 28th. The installers were very respectful and knowledgeable. It was a pleasure having such lovely technicians working in our home. The unit was quickly and efficiently installed and we would not hesitate to contact ECM again.
Robert and Barbara Rubin Port St. Lucie October 1, 2015
ECM recently replaced our old A/C unit. We couldn’t be happier! They were professional, clean, and very knowledgeable. I would highly recommend them to friends and family. Overall, excellent 5 star service!
Erin Santiago Lake Worth October 1, 2015
Call ECM for help for all your appliance, plumbing and electrical needs you will feel safe and have no regrets.
Lorraine Bedrin Boca Raton October 1, 2015
We had a contract with ECM on a 15 year old Air Conditioner that was in the condo we purchased. They came out several times to service it and kept it running for another year until our renovation work was complete. They also were very helpful discussing the type of unit that would work best in our condo. Everyone was very professional. They come when they said they would and we feel we got good value for our money.
Betty Dymowski Stuart October 1, 2015
Our original old A/C unit failed and parts were no longer available so we opted for a new A/C unit from ECM. They called me to discuss the issue, gave me all the alternatives and we agreed for them to install a new unit. That was on a Thursday. By Monday it was installed and running within 5 hours. Our condo watcher said all was done quickly and professionally. Good work guys!
Rachel Spilberg Deerfield Beach October 1, 2015
Having used East Coast Mechanical (ECM) for installation and then servicing of my air conditioner in Boynton Beach, Florida over the years, I was glad to learn recently they provide service in the Fort Lauderdale area. I purchased a condo five years back and decided after dealing with local repair companies and another service provider of maintenance contracts it was time to see if ECM was an option once again. From the moment I made contact they have been professional and customer service focused. They explained all my options and ensured I clearly understood the service agreement I was purchasing. While hoping I do not need to call them for an appliance or air conditioning failure, I know they are there ready to provide a prompt response. It is reassuring to have coverage with ECM.
Brian A. Fort Lauderdale February 1, 2015
ECM Delivered on Its promise!!! The experience was Incredible and I would recommend ECM to all my family and friends. From the beginning the receptionist that made the appointment to the sales person Scott B and to the Installers Moises and Jean it was all smooth. Scott B gave us the overview of the XC25 Lennox was very thorough and was able to explain the unit the process and we felt very comfortable with Scott. Moises and Jean on task with the Installation, they arrived on scheduled time and they explained the installation process WoW!! ECM should be so lucky to have such caliber of employees. At the end we now have our XC25 unit and air handler are amazingly quiet and efficient just as Scott B described. Kudos to Mr. Ramirez the Owner of ECM that takes pride in ensuring that his employees understand the power of Delivering Extra ordinary Customer Care. At the end of the day ECM is the company to go with they deliver on their promise.
Steve Cap Parkland February 1, 2015
I wish to thank ECM for their professional service that I received from Marc and Luis in fixing all the problems that I had. They did a great job. The people that answer the phone should be commended for speaking graciously to their clients. They deserve an applause. Marc and Luis deserve a recommendation for their knowledge and their specific department.
Lois Sherry January 1, 2015
Had a recent service call to fix a plumbing problem. Received a call in advance telling me how many customers were ahead of me and then got a call to ask if it was okay if the service tech came early. Fixed the problem and had a very good experience.
Alan Arnold January 1, 2015
I have been a customer of ECM for many years and would never be without this service. They are prompt in their attention to matters and their technicians are by far the best. The technicians are knowledgeable and very customer focused. I always know that no matter what the issue is ECM will make it a priority. I highly recommend ECM.
Wendee W. December 1, 2014
I would like to compliment you and your organization for the wonderful service we recently received. We had to have a complete new A/C system installed and both the initial inspection by Sammy for the need of a new unit, and the ultimate installation by the two technicians was nothing short of outstanding. Everyone involved was polite, smart and terrific. We are totally satisfied with ECM and would not hesitate to recommend you to anyone. Thank you for a job well done!
Helene Vernon Coconut Creek November 1, 2014
Just wanted to pay you guys a compliment! Had 2 service calls over the past 2 days… Yesterday, refrigerator…Today, AC. You sent two excellent technicians who arrived on time, and knew exactly what they were doing… Bravo and Thank you… What a pleasure!!!
Brad Coogan Pembroke Pines October 1, 2014
It gives me pleasure to praise you for your quick response and adjustments made to my new AC thermostat. You were active beyond the line of duty in responding to my needs for help with adjustments to the thermostat.
Mrs Marjorie Hirshan Boynton Beach October 1, 2014
We will like to start by expressing my appreciation and satisfaction with my new A/C installation. The installation team did an excellent job. My A/C is working just fantastic we love the new unit. They were on the time promise by your company and they were very meticulous in performing their job But I will like to remarks our sales man job Samuel B, we found him to be very efficient and helpful, we were very impressed with Samuel’s enthusiasm, communication skills and professional demeanor, he demonstrate knowledge on all products provided and needed by us. He was extremely patience and he guide us to what it was better and convenience to our home, he explain everything in very detail way leaving no questions or doubts that we have called the right company to perform our job. He also advise us of the pro’s and benefits of getting this new unit and after a month we realized he was just very honest and knowledge, everything has come just the way he describe it. We have no words to express our gratitude towards his valuable job.
Ronald Lake Worth March 1, 2014
In all the years I have been with you, the service and the quality of workmanship have been wonderful! You have always been prompt and gracious. Looking forward to this coming year in Florida.
Josephine Boynton Beach September 1, 2013
Thank you for the excellent response to my air conditioning problem. I appreciate the effort made to resolve the problem as soon as possible. Outstanding customer service. Excellent company.
Armand Delray Beach May 3, 2013
We have been customers of ECM since 2005. Last week, we met with Anthony who checked out our old A/C and recommended a new unit. We then purchased a new A/C which was installed. Everything was handled with professionalism and precision—a great experience. Base upon this experience, we recommended ECM to several friends and neighbors, one of which was our next door neighbor. Today, his new A/C is being installed by ECM at our recommendation. Please inform your people how pleased we were with our purchase and installation.
Richard Lake Worth April 19, 2013
They were very good. They were clean and neat. They explained what they were going to do and after completion, went over everything with me. They showed me how to work the thermostat and answered all my questions. They completed the job in the time they told me they would. The salesman came by at the end of the installation to make sure that everything was fine and that I understood everything and was pleased. Before I purchased the air conditioner, the salesman went over everything with me in detail and why it was better for me to buy a new one than try to repair the one I had. I am very pleased with the way I have been treated. Thank you.
Phyllis & Donald Lake Worth April 19, 2013
I would like to express my appreciation and satisfaction with my A/C installation. The installation team arrived on time. Before starting, my floors were protected; post installation clean-up (inside and out) was flawless. I was very impressed with the quality of work. There were no short-cuts taken. Everything was installed neatly and securely. Post installation explanation of operation and preventative maintenance were explained and all questions answered. Thoroughly satisfied!
Douglas Lake Worth April 1, 2013
As a result of an inspection of our A/C unit, we have contracted to have a new five ton A/C installed. I am writing to thank and complement the two technicians from your company. They are both outstanding representatives of ECM as show by their performance in the installation process and demonstrated by their expertise in performance of the task at hand. We have always been satisfied with the persons sent to us in the past under our Service Contract terms
Milton Boynton Beach March 1, 2013
I am so impressed with the very high quality of your staff and the outstanding service that they provide. I have just renewed my service contract with ECM, and as much as it hurts to spend money when retired, I believe that it is the best investment that anyone could make. Thank you for your management skills which are reflected by your wonderful staff.
Francis Boynton Beach February 1, 2013
I have been a customer with a service contract from ECM since I moved to Florida 10 years ago. We are senior citizens and really appreciate what you do. I have recommended many of my friends to your company. Your commercials say that you are the “Company That Cares” and you really live up to that motto. Keep up the excellent service. I just renewed my Service contract yesterday for another year. Thank you again for all you do.
Stephan Boynton Beach August 19, 2012
The tech was knowledgeable and did a fantastic job! I’m delighted with him and your company
Plave February 19, 2012
Miguel was exceptional, as well as Sam Shaeffer. Lincoln was exceptional as well. All three went above an