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Customer Testimonials for
Air Conditioning & Home Warranties
We pride ourselves on our exceptional service and dedication to you and your family’s needs.
Recently had a service with ECM? Let us know how we did!
We have been an ECM customer since 2002 with a full service contract. During that time we have had to replace our A/C twice, ECM preformed the work both times with the latest install taking place this week. The entire office staff is professional and a pleasure to deal with. The crew that installed the latest A/C was courteous, professional, knowledgeable and did a great job. I would recommend ECM for all your needs.Anthony J Compagnone West Palm Beach November 10, 2021
Ecm recently replaced both of my air conditioners. They were extremely professional and knowledgeable. I called and they were able to install the next day when most companies needed days to find a unit. The workers are smart and efficient.
Janes Stinsman Boca raton November 10, 2021
The technicians were experts and service was top notch. ECM gives us peace of mind that we have people on hand to take care of our home
Renee Tavoularis West Palm Beach November 10, 2021
The technicians were experts and service was top notch. ECM gives us peace of mind that we have people on hand to take care of our home
Renee Tavoularis West Palm Beach November 10, 2021
I had a very good experience with ECM replacing my old AC unit to a brand new one. Very professional team, came in on time, finished early with a clean and fantastic job. Also took the time to answer all my questions and concerns. They were knowledgeable and courteous. I highly recommend ECM.
Lotfi Tebbal Boynton Beach November 10, 2021
ECM recently installed a new air conditioner in my home. The installers showed up right on time and did a great job. It took several hours and they cleaned up everything when they were done. I am very pleased with this installation and would definitely recommend ECM to friends and neighbors.
Lori Tfirn Boca Raton November 10, 2021
we have been using ECM for 13 years and find them as very efficient from plumbing, Air Conditioning , water heaters and other misc. problems over the years it has saved us money in the long run.
Gary Haber Boynton Beach November 10, 2021
ECM showed up when they said they would arriving one day after my initial call. The work was done professionally and quickly and to my complete satisfaction.
Bruce Yorkshire Tamarac November 10, 2021
I was very impressed with Forest on how he diagnosed my eleven year old AC that was at end of life. Our new Lennox AC was professionally installed and working as expected. Although it took about ten hours to complete, it was well worth the wait. Go Team ECM!!!
Tony Parrish Jupiter November 10, 2021
I called Carrier and asked them for their highest recommendation, they said call East Coast Mechanical AC, that says a lot about this company and they weren’t wrong. By the time they left AC was working about 2 times more efficiently. I would not hesitate to recommend East Coast Mechanical AC
Jeffrey Ives PBG November 4, 2021
Had a new AC system installed at my mother-in-law’s condo in King’s Point. ECM knew exactly which unit was appropriate for the complex and did a fantastic job.
They’ve also been great with service contract repairs. Never a miss and highly recommend!
Richard Guercio Lake Worth November 3, 2021
We love ECM. They always do a wonderful job. They are efficient. Their crew are always courteous and informative. They take the time to explain everything to you. They will try their best to accommodate you request for date and time for service. We have used ECM for many years now and have to plans to change to any other service company.
Charles and Mary Bouton Port Saint Lucie November 3, 2021
Outstanding service! Very professional and would recommend to anyone!!
Shervon Player Jupiter November 3, 2021
We have been an ECM customer since 2011. This year we needed a new AC! ECM was there for us& was able to find just the right unit to fit! They were very professional & the job was done All in one day!! CarlJean& Nelson Simon came on time, were very friendly, experienced & cleaned up everything. We would highly recommend ECM & their home protection! Thank you ECM!
Kathy Bachinsky WPB, Fl. November 3, 2021
Our 9 year old a/c was due a tune up at which time a serious issue was found and identified. I could have elected for an extensive repair or replacement with a new unit. Well, the following morning a new 3 Ton Air Handler & Compessor arrived along with (2) highly competent, professional technicians. It was an all day job, which they noted from the beginning. They were extremely conscientious in making everything ‘right’ and level. They even took the extra step to modify the plenum to improve the air flow. Juan and his co-worker deserve a 5-Star rating for the workmanship. We been with ECM as our go to solution since 2009 and will continue to do so…..
Paul Bunce Wellington November 3, 2021
Outstanding service with a smile, is what you’ll get from ECM. From our Sales person to the techs, they are easy to work with and have super professional attitudes. You captured a client for life! Thanks for keeping us cold and comfy!
Virginia scalise North palm beach November 3, 2021
Great service . Had new ac units installed . The guys were efficient and did a great job! We’ve used ECM for over 30 years. Highly recommend them for all household services
Donna Greene Lake Worth November 3, 2021
They gave me fair and detailed quote for a new AC system. It was installed the next day, and the did everything as agreed. They also took the time to review everything in detail. A great system at a fair price.
Mark Krenzer 275 Palm Ave, unit C105, Jupiter Fl, 14487 November 3, 2021
Very professional
Nice workLarry Bennett Palm beach gardens November 3, 2021
We were very pleased with the installation of our new Lenox air conditioner. ECM even sent a supervisor the same day as installation to make sure everything was done properly. We recommend them very highly. Thank you so much!
Ida Puppo Lake Worth November 3, 2021
Very curtious staff would highly recommend them for all services
Mary Jane Hope November 3, 2021
I would highly recommend ECM. I had an air conditioner installed. They were very professional, helpful and respective. The air conditioner is working beautiful. We have a service contract and they take care of all our appliences.
Shirley Grodnitzky Lake Worth, Fl. November 3, 2021
This past Thursday my AC unit stopped working. I called ECM Thursday afternoon and a technician showed up at 11am the next morning. The tech was very knowledgeable and extremely polite. The air handler needed a new motor that would have been very costly to replace. The unit was over 9 years old and I decided to replace it. It was time. The new unit was delivered and installed on Monday morning. The installers showed up at 9am and were finished around 2. Very professional, polite and neat. They cleaned up when the job was done and everything went seamlessly
Stan Keller Palm Beach Gardens November 3, 2021
Exceptional customer service these days is rare, but one can still find it at ECM. We are “snowbirds” and returned to our home in Florida on Thursday evening to find that our A/C had died a couple of days earlier. We thankfully have a service contract with ECM, called them first thing Friday morning, and a tech came out a few hours later that same day to check the system. Unfortunately he determined that fixing our 10+ year-old unit would be more expensive than replacing it with a new one, and so we ordered the new unit with the ECM tech who managed to schedule the installation for us first thing Monday morning, and by Monday afternoon we had a functioning A/C again. The 2 man crew that installed the new unit for us was also amazing, very professional and knowledgeable, hard-working, courteous, and incredibly tidy. Thank you ECM, for your 10/10 service!
L&M Dest Palm Beach Gardens November 3, 2021
We had a wonderful experience with ECM. We were just about to move into our new home when all of sudden our AC unit died. We wanted to make sure we had an AC system before we moved in the week after. We got in touch with ECM after visiting Home Depot and they provided excellent customer service. They were able to answer all our questions and provided services within our timelines. We are very pleased with their services. Ever since we moved in, we have had no issues with our AC.
Jennifer Jacob Coconut Creek November 3, 2021
We have been using ECM services since last 15 years or so. They always give appointments on same day or next, very prompt! The technicians are prepared and well trained. We just got new AC for our home through ECM, got us very good deal and technicians were knowledgeable. We highly recommend ECM for all your residential needs.
Rupal Talati Coconut Creek November 3, 2021
AC went after 12 years, ECM came out the same day with a super friendly rep and scheduled an installation for a new unit. Professional installers arrived for the install on time, completed the work in a timely manner and it’s been blowing icy cold ever since they left. Great local company, I will definitely be getting the monthly service as well.
Kenny D. Lake Worth November 3, 2021
I just would like to thank ECM for their excellent service and most helpful treatment. I was totally satisfied from start to finish .
Phyllis Schippell Boynton Beach November 3, 2021
10-25 rep came to the house gave us a fair quote, 10-27 the installers came at 945am and were out by 330pm. Great job! Would definitely recommend!
Samantha Perez Boynton Beach November 3, 2021
I just want to say THANK YOU to ECM for all of their service these past 15 years !
Steve BOURGEOIS WESTON September 1, 2021
We have been a customer of ECM since 1988. Our service needs have always been taken care of well.Scheduling appts by ECM staff have always been accommodating. The technicians have come prepared always timely and the necessary repairs completed well. We believe ECM to be a first class operation with the best trained people. We highly recommend ECM for all your residential needs.
Marcia Rosenthal Delray Beach March 8, 2021
We could not be happier with the service ECM provides!
James Jacobs Port St Lucie February 19, 2021
East Coast Mechanical is always responsive to me requests. I really am happy with my service contract.
Beth Davidson Coral Springs February 12, 2021
I have always been skeptical about these companies that offer coverage until now. I would have paid a good amount of money had I not had ECM. I highly recommend this company. They have a great customer service team and technicians as well.
Antonio Martinez POMPANO BEACH February 3, 2021
I have been an ECM customer for over 10 years. My entire family and extended family have home service contracts with ECM. They are reliable and responsible. They show up prepared and are very friendly to deal with. I highly recommend them!
Audra Lazarus delray beach January 29, 2021
Most reliable and professional company in Southe Florida! Always there when you need a service call! Highly recommend them.
Amber Lazarus Delray Beach, FL January 29, 2021
I have used ECM for the past 15 years to service my air conditioning and appliances. They respond quickly and have always been able to resolve the problem. As to price, apples to apples they are the least expensive.
Ron Lazarus Delray Beach January 28, 2021
Best company ever for repairs or installation. Highly tecommend them
Aviva Haber Wellington fla January 8, 2021
I called for service on my sink garbage disposal at 2:30pm. At 3:30pm the ECM service technician arrived. He went right to work and at 3:40 pm he rode off down the road after fixing our problem . We gave him a big thank you for he did a great job!
Michael wiederlight Boynton Beach January 7, 2021
ECM is always there when an appliance breaks. They answer the phones quickly.
We bought our airconditioner through ECM and it works great. We call them at least 6 times a year for broken appliances. They also put a new computer panel in our 3-year-old dryer. We saved so much money on repairs by having an ECM contract.Jodi Jacobson Boynton Beach January 7, 2021
THE PHONE PERSONAL ARE GREAT VERY KNOWLEDGEABLE AND SHARP
KEN BAUM DELRAY BEACH January 7, 2021
Worked for Ecm for 10 years always fixed my refrigerator dishwasher microwave
Caroline Lake Worth January 7, 2021
5 Every time I call ECM they fix the problem right away with great service
Richard Adam 600 South Dixie Hwy West Palm Beach 33401 January 6, 2021
I have used stuart on several different occasions to fix my appliance he is very professional and courteous. He is always ready to help
Bonnie H Boca Raton January 6, 2021
I have been a customer of ECM for 22 years. I have a whole house service contract and am very pleased with their service. They are prompt, polite and knowledgeable. I highly recommend theim.
Lori Tfirn Boca Raton January 6, 2021
RATING OF 5/5 & AIR CONDITIONER 5/5
HAROLD DIZENGOFF DELRAY BEACH January 6, 2021
Quickest service we have ever had with the nicest service person clean quick and back up running
Manny Henzel Boca Raton January 6, 2021
We are extremely happy with ECM! Previously, we used a home warranty company that used sub-contractors. Scheduling was very difficult. ECM makes it easy for you! All of their employees belong to ECM. They send the right person for the job. Over the past five years we’ve had many repairs on our washer and dryer. Our hot water heater died, and we got a new one as per our contract! We also had our AC replaced this summer as it was almost 20 years old and could not be fixed. Our new AC is fabulous as were the ECM employees who installed it.
Cathy Castelli Delray Beach January 6, 2021
I requested a service call. The representative was able to schedule tech for the following day. (I called late in the afternoon). Quick service and courteous staff.
Mary Ellen Pelus Boynton Beach January 5, 2021
I have this company for almost ten years. Any service repair is done in a correct way by technicians with experience doing these services. Just make a call and joint to our family ECM.
Jose Martinez Coconut Creek January 1, 2021
ECM is the best maintenance company I have used. They are very professional, curteous and reasonable.
Estelle Broudo Delray Beach December 31, 2020
I’ve had them for many years and have been quite satisfied with their service,
Dana Fishkin Royal Palm Beach December 31, 2020
I’ve been an ECM customer for many years. They provide prompt service. Their technicians are knowledgeable and friendly. I highly recommend ECM.
B. Strauss Coconut Creek December 31, 2020
ECM is very professional and when I needed someone to fix the faucet in my sink they came the next day. They did a great job. I would recommend them 100%.
Linda Parkis Boynton Beach December 30, 2020
Didn’t need to cover all appliances so I was able to cover just the ones I needed.
Lorna Lane Boynton Beach December 30, 2020
Been a loyal customer for years. Thanks for the continued service!
Susan Davie December 30, 2020
I have been a customer of ECM for 15 years and have received excellent customer service and timely repairs whenever I call for service. I highly recommend all of my real estate customers to ECM.
Jim Wagner Wellington December 30, 2020
Truly great service. Always prompt. Always good service.
Barbara Grosby Boynton Beach December 30, 2020
fixed my ice maker and it works better than before
Jay Small Boynton Beach December 30, 2020
ECM is reliable, efficient and trustworthy
Ronald Benhart Greenacres December 30, 2020
I have had a service contract with ECM for several years. I called today for needed a service call, and I received one for the next day! I am very satisfied with their courteous staff and technicians and the job has always been completed efficiently and correct the first time.
Alisa Kellner Delray Beach December 29, 2020
Called for 2 issues and the lovely friendly customer service rep. booked me with 2 technicians the following AM between the same time span , spaced out for the convenience of me. Both were wonderful.
Ellen Marder 6795 Huntington Lakes #402, Delray Beach, FL 33446 December 29, 2020
We used them through our landlord when we first moved to Florida and were so happy we purchased our own contract when we purchased our first home!
They are easy to get in touch with for fast scheduling. The problems are either fixed on the first visit or they follow up. They care about their reputation which makes them reliable. I never felt like I was being “upsold,” just quality dependable work to fix various problems that occurred (over 5 years) with plumbing, air conditioning, garbage disposal and most recently, our dryer. It’s fast, friendly and convenient; If you have appliances😉, you need ECM!Candice Holzsager LAKE WORTH December 29, 2020
We have a 10yo upright freezer that wasn’t freezing. Called ECM, they asked questions regarding the freezer, and came out the same day !! Did not expect that at all.. and was very, very satisfied!!
Anyone looking for a service contract for your a/c, appliances, etc…ECM is the best company!!Virginia Matheo Plantation December 29, 2020
Honest on time and efficient!
JRutenberg Wellington December 28, 2020
We’ve been using ECM for years and couldn’t be happier. Neither my husband or I are very handy and it’s peace of mind knowing that we have a set contact the house and when something breaks, someone will come out quickly to fix it. We never have any issues getting an appointment and they are usually able to get someone out within a day or two. Highly recommend!!!
Karen Goldfarb Boynton Beach December 28, 2020
This was a “big one” as far as service goes, and it was all with excellence. From prompt arrival as scheduled, to efficient execution of the work, to final sweeping up of the work area, all was done efficiently and professionally.
Scott Dolin Boynton Beach December 24, 2020
WE HAD ECM SERVICE OUR A/C WE ARE SATISFIED WITH THE SERVICE PERFORMED. THE SERVICE TECH WAS PERSONABLE AND KNOWLEDGABLE. HE ANSWERED OUR QUESTION WHICH WE HAD SOME. HE GAVE US SOME SUGGESTIONS FOR MORE EFFICIENT SERVICE.
STEPHEN R PERRY BOCA RATON December 23, 2020
For many years I use the ECM services and have never been disappointed. Easy to set an appointment, great Customer service, skillful repair people. Truly recommend.
Valentin Abelhouse Boynton Beach December 23, 2020
We were up north when our A/C stopped working. I called ECM who contacted our neighbor to let them in to replace our unit. Very professional job. Highly recommend
Barbara Grindell Boynton Beach December 23, 2020
ECM is the best! Our refrigerator wasn’t getting cold and when the technician arrived he immediately put us at ease. He was very friendly, professional and efficient. I would highly recommend ECM for whatever your home needs.
Mike & Diane Myers Lake Worth December 22, 2020
A company with integrity and customer service. Found a mistake with contract, they corrected and made sure I received the service I needed. Would definitely recommend them
Arna Orlando Boca Raton December 22, 2020
Prompt service and highly knowledgeable technicians. Highly recommend
Bernice Rendel Boynton Beach December 22, 2020
We have been very satisfied by ECM service technicians and office staff for the last 3 years. They are very accessible to telephone requests and provide service as soon as a technician is available.
Dave Grumberg Boca Raton December 22, 2020
Punctual. Professional. Reliable. Efficient
David Doliveck BOYNTON December 22, 2020
The technician was very knowledgeable and solved the problem quickly and efficiently. I was very pleased with the service and would highly recommend ECM to my friends.
Albert Libman Lake Worth December 22, 2020
Called at 1 pm for a/c repair . Technician arrived around 2:30 pm.
Great service.Milt brafman Boynton beach December 22, 2020
I give ECM a 5. I have had their service for 15 years and I have always been pleased with the quality of service, promptness and knowledge. Thank you.
Barbara Pickholtz Boynton Beach December 22, 2020
They arrive on schedule do there job and leave. Perfect
Jay Zwickel Delray Beach December 22, 2020
We needed an AC appraisal for our inefficient AC. The following day we had a visit from and ECM technician who told us about the various AC’s available. We checked out the different brands and decided that their recommendation, Rheem, and price were the best. We have had no problems since then .
Doris Wachsler Deerfield Beach December 22, 2020
Definitely 5
Michele Doliveck Boynton Beach December 22, 2020
I have been with ECM for many years now. I am completely satisfied with their work and promptness to schedule service calls. No doubt I will be renewing my contract with them for years to come. Thank you ECM!
Rona Somers Sunrise December 22, 2020
I’ve been very happy with ECM ever since we decided to sign-up with them. Thankfully they haven’t needed to help with too much, but I appreciate the peace of mind I get from knowing that when I do need them, they’re just a phone call away.
Todd Sussman Cooper City December 21, 2020
I have been a customer since 2003. Had my A/C replaced this past summer. Professional job. Highly recommend
Sherryl Drasin Boynton Beach December 21, 2020
Expert service as usual. Very prompt service. Very friendly staff.
Anne Cioffi Lake Worth December 18, 2020
the technician that came knew what he was doing and we felt confident of ECM to fix our problem
alan winokur Boynton Beach December 18, 2020
I have been very pleased with ECM’s service and response. I have a service contract and it has been well worth the cost.
Susan Drake Port St Lucie December 18, 2020
ECM is the best company. I have been a satisfied customer for many years. Their technicians are knowledgeable and courteous. They always show up on time. I would highly recommend them.
Marcia Grossman Deerfield Beach December 18, 2020
I would highly recommend East Coast Mechanical because they have excellent customer service and the employees have excellent knowledge in there field.
5Michael Boca Raton December 18, 2020
Always knowledgable, on time and pleasant
Chris denito Wpbeach December 18, 2020
GREAT AND PROFESSIONAL!!!
I ALWAYS TELL MY FAMILY AND FRIENDS TO USE THEMJULYE PALM BEACH December 17, 2020
We called this morning and were even able to get same day service. The best part, though, was the technician. He was not only efficient, though and polite but also gave us some things to look for in order to be proactive. Just an excellent person and Representative of ECM.
Erwin Bloom Boynton Beach December 17, 2020
I’ve been a customer for many years. ECM air conditioner service is excellent.
DONALD J GREENE BOYNTON BEACH December 16, 2020
I recommend ECM to everyone. They have the best service. Techs are so knowledgeable and always courteous.
Giugliana Pessagno Fort Lauderdale December 16, 2020
Top company when it comes to service contracts. Reliable, dependable, professional, and very knowledgeable. Would recommend them to everyone.
Michael Giani Coconut Creek December 15, 2020
Long time satisfied customer for Air Conditioning and plumbing issues. Reliable, prompt, honest and courteous technicians!
barbara korsen Delray Beach December 15, 2020
We’ve used ECM for years and are always satisfied with the prompt, professional service they provide.
Carla Cassandra Lake Worth December 15, 2020
ECM has been amazing! Knowing that I have a great service contract, that I know I can rely on, for my home makes it so much easier being a home owner!
Meira Kreuter Boynton Beach December 14, 2020
***** 5/5
Our heating A/C unit was making a loud noise.
The technician was very knowledgeable and was able to fix it on the spot !Great service on our AC unit recently.
Richard Skurnik Highland beach December 14, 2020
Great service company, they are quick and professional. Very Reliable. Thank you.
silvia parra Boca Raton December 14, 2020
Being new to home ownership, the ECM home service warranty gives us peace of mind, knowing that we have unlimited repairs without copays throughout the year. Everyone is friendly, professional and efficient. This is a Must Have for homeowners.
Rachel Inchauteguiz Royal Palm Beach December 13, 2020
Great service!!! Guys come on time and get the job done!!! Loved talking to Erica and Marybeth!!! Great Ladies!!!
Nancy Cordova Coconut creek December 12, 2020
I have been an ECM customer for 6 years and never had a problem with their service. Two days ago it was bitter cold in Boynton Beach and the heat exchanger did not work. In the morning next day I called ECM for service at 8:00 am and the service person arrived at 9:30am. He spent an hour fixing the problem. Total cost of parts and labor was ZERO. WHY? Because I have their annual contract which is reasonable and very comprehensive.
Alan Berk Boynton Beach December 11, 2020
ECM has serviced my appliances for more than 3 years they are always helpful, prompt and don’t leave before the job is done. Would recommend them to anyone.
Shoshana Love Boca Raton December 11, 2020
ECM has serviced my appliances for more than 3 years they are always helpful, prompt and don’t leave before the job is done. Would recommend them to anyone.
Shoshana Love Boca Raton December 11, 2020
ECM rep, Luis, came to my home to solve my 3-fold problem: “ball cock” problem in toilet bowl, leaky shower head and washing machine problem. Within minutes Luis saw the problems and immediately knew how to solve them. ECM rep was very patient, courteous, knowledgeable and professional. Buying an annual service contract with ECM gives us peace of mind. Their service is excellent.
Ed Rattner Boca Raton December 11, 2020
I m very happy to have gotten E.C.M-they are very responsible, knowledgeable and they make you feel very comfortable-polite, kind and if you’re lucky enough to get Stasy and Lance you’ll know what I mean
carol sobel lake worth December 11, 2020
the service was right on time the repairman was professional
nancy brass plantation December 11, 2020
I had recently had my good old fridge fixed by ECM. As usual, they pick up the phone and really talk to its customers. It’s easy to schedule a service and the technicians are always very professional and courteous. I highly recommend this company!
Cassia Violante Weston December 10, 2020
Great co. My Carrier AC I was installed by ECM, never a problem. Also my water heater. Appliances too. Lily & Stacy r very nice office personnel.
Kathy Russo Pembroke Pines December 10, 2020
Very happy since I began using ECM. Always on time, always professional and friendly, always anxious to help when you need them. Just a pleasure to do business with. Keep up the good work. Steve Shafer
steven shafer 3056 Rexford C, Boca Raton December 10, 2020
Not to long ago my Washer needed to be serviced i was very pleased that
the Repair was done the same day i called ECM is very reliableLIANE ROLON December 10, 2020
I have been a customer of ECM for over 20 years.
I find them reliable and professional. Very friendly people to deal with.
I have 3 accounts with them and it has worked great. They always show up when promised and are honest with their findings.
I certainly recommend ECM.Charles Branna Boca Raton December 9, 2020
EMC knows the secret that most companies do not! They, ECM, has wonderful “live” and very pleasant to work with, nice group of people on the phones, very knowledgeable.. They are also very dependable on “On Time”
Michael Delray Beach December 9, 2020
ECM always responds quickly to service requests and they are the most dependable service company I have ever used!
abraham gutfreund BOCA RATON December 9, 2020
WE HAVE BEEN USING ECM FOR VARIOUS APPLIANCE AND MECHANICAL NEEDS SINCE 1989. PROMPT,COURTEOUS ,PROFESSIONAL
ELAYNE ARSHT BOCA RATON December 9, 2020
5 Star Rated
We have an annual ECM house warranty. Our central air conditioner was not functioning properly and we contacted ECM to have it replaced. They went above and beyond to find us the appropriate unit which was difficult because a lot of manufacturing has stopped due to the pandemic. Our unit was replaced in one day. The installers did an excellent job. They were efficient and neat. We were instructed regarding the use of the new thermostat and filter maintenance. I heartily recommend ECM We highly recommend having a contract with the company.Gilda Glickler Lake Worth December 8, 2020
Temperature very polite professional and fix the problem came when they were supposed to was in and out within one hour
Angela Drago West Palm Beach Florida December 8, 2020
This is my first service contract since being in FL. My experience has been great from the start of the phone call to the work. The office staff are extremely helpful working with my crazy schedule. The repair and work that have been done….quality! For example when I needed help with my oven which needed to have the temperature adjusted. The employee fixed….showed me how it was done so I could adjust myself, and emailed me the directions. Top notch!! Highly recommend ECM!!
Linda Schrader Boynton Beach December 7, 2020
ECM fixed a problem with my shower yesterday. As always, the technician was polite, efficient & knowledgable. I have been a very satisfied customer for over 17 years,
Allen Mischel LAKE WORTH December 6, 2020
ECM service is great. I have been using ECM for 9 years and would recommend them to all my friends and family
Trudy Lake Worth December 5, 2020
The Techs are always, polite, professional and most of all informative.
william winkleman pembroke pines December 5, 2020
5/5
Linda DiNoto Delray Beach December 4, 2020
The Motherboard on our microwave needed to be replaced. ECM showed up within two days & replaced without cost. The tech was prompt, experienced & knowledgeable, & gave me helpful hints about how to use the microwave.
Eliot Levy Boynton Beach December 4, 2020
They were quick to respond to my call for help. They could not repair my stove and are sending a cash rebate towards a new one.
Barbara Sullivan Delray beach December 4, 2020
We have been using ECM for over 10 years and we are very satisfied with their service. They replaced our 2nd floor A/C unit and they did a very clean job and were reliable.
Todd Marmer Boynton Beach December 4, 2020
We have been utilizing the services of ECM for approximately 15 years. As a homeowner, I value their range of services. We have utilized them numerous times over the years. They are always courteous, prompt and reliable.
Carla Holness Lauderhill December 3, 2020
I have been using ECM since I moved to Florida for years ago. When I need a service call for an appliance I find the technician is extremely knowledgeable and courteous. There is always a person to answer the phone and you don’t have to deal with computers. I find the service technician usually comes the next day to fix the problem. This is very comforting.
Maddy Landau Boynton Beach December 3, 2020
Have ECM for 19 years and they are simply the best. Their technicions are very good at what they do and customer service is great.
Steven Mogilovsky Tamarac December 3, 2020
The tech was very helpful, explained how our New Halo system works, Really has helped with my husband and sons allergies.
Stacey Podradchik Palm Beach Gardens December 3, 2020
I requested a service to check my stove that is not working well and the person who attended me gave me a quick solution and I scheduled the visit for the next day. Thank you for the attention you received.
Yolanda Pena de Condia Pompano Beach December 3, 2020
ECM is a wonderful company that provides us, as senior citizens, with ease of mind to know that whenever anything breaks in the house or we have any issues with any of our appliances, there is always someone we can call to have it/them fixed for one annual contract. Excellent customer service and safe and careful health caution in Covid pandemic times.
Montel Hortensia Miramar December 2, 2020
We have been using ECM for the past 5 years and have been very happy with the service.
Their technicians are very knowledgeable . ECM provides timely and quality service.YOGESH GOYAL MIRAMAR December 2, 2020
5/5
Lorraine schafer Boynton beach November 30, 2020
I was completely and totally satisfied with every aspect of the installation of my air condition system
Steven sepe Delray beach November 30, 2020
Although it took several hours to install due to heavy winds, the workers were polite and got the job done. Cost was similar to other a/c installers.
R HEBENSTREIT Deerfield Beach FL November 30, 2020
The technicians were very professional, very polite, and very knowledgeable. They cleaned up after themselves. The unit works beautifully. Everything was explained to us. We received a follow up courtesy call the next day. We are extremely satisfied customers.
Barry &Linda Krisburg Delray Beach November 30, 2020
ECM team of highly trained technicians made the installation of my new a very comfortable experience. The Technicians were people friendly , answered questions and were extremely clean. And b y the way the new AC system works like a gem .
ROBERT S WENDROFF BOYNTON BEACH November 30, 2020
I am very pleased with ecm
Barbara Star Coconut creek November 30, 2020
3 years of great service by this company. They respond quickly to repair calls. I just had new A/C installed within a week of my request. The installers were polite, quick, kept us informed about their progress, and left everything as clean as when they came. Definitely a good choice!
Linda Fishman Coconut Creek November 30, 2020
Servicemen were very prompt. Left our home spotless and called the next day to verify that we were happy with everything. Would highly recommend.
Rhonda L Andruszkiewicz Boynton Beach November 30, 2020
ECM was very professional. They did an amazing job and now I breath even better with the new UV protection on the new A/C unit. Thank you ECM
Erica Solomon Margate November 30, 2020
We have had ECM as our service provider since we purchased our home in 2003. They demonstrate a high level of customer care and always work with us to solve our problems. Highly recommend!
C. Grosso Palm Beach Gardens November 30, 2020
The installers that were sent were very professional. They obviously were well trained in the work needed to be done. They answered our questions and cleaned up when they completed the job.
Rose Moskowitz Lake Worth November 30, 2020
5/5. Work was done very professionally.
Madeline Greenberg Tamarac November 30, 2020
testimonial is a 5. installers were courteous, clean, and worked efficiently. greta job.
BURTON DICKEY DELRAY BEACH November 30, 2020
Great job on installation of air conditioner and handler. The installers were very professional and answered all our questions. WE would definitely recommend them to our friends.
Donald and Anita O'Connor Boynton Beach November 30, 2020
Knowledgeable staff. New ac installed fast and properly.
John Erickson Stuart October 30, 2020
We have been customers of ECM for 19 years at our current home in Coconut Creek. When our AC went out this past Saturday, my husband called Monday morning at 8:00am and a technician came out that same day. When it was determined we needed a new AC unit after hearing our options, Shane at ECM was very cooperative and gave us a fair price on Tuesday with a commitment to have two technicians here the next morning. Adam, the lead installer, and his assistant (who worked outside in the rain almost the entire day) were very helpful and patiently answered our questions. The entire ordeal went very smoothly. We are very appreciative of all of the staff we encounter at ECM and the excellent customer service.
Lisa and Ron Aronson Coconut Creek October 26, 2020
We have an annual ECM house warranty. Our central air conditioner was not functioning properly and we contacted ECM to have it replaced. They went above and beyond to find us the appropriate unit which was difficult because a lot of manufacturing has stopped due to the pandemic. Our unit was replaced in one day. The installers did an excellent job. They were efficient and neat. We were instructed regarding the use of the new thermostat and filter maintenance. I heartily recommend ECM !
Ellen Bloch Coconut Creek October 26, 2020
100% professional and on point from the sales rep the install crew and the follow up call . I highly recommend ECM
Allen Mogavero Boynton Beach October 26, 2020
Was very happy with the replacing of my air conditioner. Was a very professional job and all my questions were answered appropriately.
pearl steiman Boynton Beach October 20, 2020
very happy with their quick response to our problem. they were very experienced and helpful when installing our new air conditioner. they also arrived on time and were very neat and took all the garbage away.
carol cooper delray beach October 14, 2020
I have had a contract with ECM for 18 years, and they have always provided excellent service. ECM recently installed a new A/C unit, and the whole process was very smooth and efficient. They were on time and finished when they said they would. I recommend ECM to anyone who wants peace of mind about their appliances and air conditioning.
Ellen Manes Boca Raton October 14, 2020
The two installers were great. They worked efficiently together. They were very polite and willing to take the time to answer all my questions. Great job!
VIcki Farer BOYNTON BEACH October 14, 2020
Just had a new ECM a/c installation and can honestly say it went very smooth. They came the day after I ordered a new a/c. The servicemen were very knowledgeable and informative. They showed me how to use and maintain the new system properly. If you need a new a/c system and you will sometime down the road, do yourself a favor and call ECM.
Robert Swiss Boynton Beach October 14, 2020
ECM came out the same day our A/C went out – and came the next day to install- very professional and knowledgeable- Technicians were courteous and polite- explained everything to us and likely the work site clean and neat before leaving. Highly recommend this company!
Lynn Rennie Boynton Beach October 14, 2020
Iam anew customer and extremely pleased with the service and price I received for a brand new a/c unit.I recently purchased a new a/c unit and ECM was extremely professional and knowledgeable. They understood my situation and handled everything competently .The installers were very courteous and careful not to damage anything They cleaned up afterwards and the office called to make sure I was satisfied. This company goes the extra mile and I would highly recommend them
jerry kellerman Boynton Beach October 14, 2020
excellent job
fred greene boynton beach October 14, 2020
I have used ECM for about 15 years. Each time I’ve called for service weather it’s been for plumbing or air conditioning issues, they have been very responsive. Last week I had an air conditioner problem, ECM responded the next day and found there was a leak in the coil. I decided to not fix it, but replace the whole system. ECM was able to replace my whole system the next day. Their install team arrived at the scheduled time and in about 5 hours I had a new air conditioning system. The team from ECM left my home as clean as when they arrived.
Ira Hubel Boynton Beach October 6, 2020
Very satisfied with the installation.
Juana Amador Hollywood October 6, 2020
We had a good experience with ECM at installing our AC unit to replace our old one. The two technicians completed the job as planned. Would recommend ECM to my friends and neighbors.
arthur bland Sunrise October 6, 2020
5/5
Robert sandler Boynton beach October 6, 2020
ECM made the process of purchasing my new AC simple and easy. They were very up front with costs and were able to install the new unit quickly. The thing I like most about ECM is they do exactly what they say they’re going to do. They arrived on time and did their work in an efficient manner.
Stephanie Puleo Boca Raton September 28, 2020
I had a new AC unit installed about 2 weeks ago.
Everyone was very professional from the Customer support people to the installers. The service was top notch and I would highly recommend ECM.
Marsha Epstein TAMARAC September 28, 2020
The ECM team was professional and answered all of my questions from start to finish. The installation went smooth and the mechanics protected the area and left things clean and tidy. I am extremely happy with my new variable speed air handler and 2 stage compressor. It keeps my home evenly cooled with low speed operation. I highly recommend ECM for your air conditioning needs.
Michael Link Palm Beach Gardens September 28, 2020
I have used ECM for approximately 15. Without a doubt, ECM has never disappointed me. They show up at their scheduled time with a phone call letting me know they are on their way. Because I have a mother 95 and an aunt 90 living in the house, it is important to have my appliances working, my water heater working and my air conditioning working. Recently, ECM replaced my air conditioning unit. Within 4 hours, everything was installed and ready to go. My electric bill has gone down significantly. If you are interested in dependable service, ECM is the way to go. Thank you, ECM!!!
Francine Tatz Coral Springs September 18, 2020
I love the service that ECM provided!!! The tech was very knowledgeable and took the time to explain what was wrong with my A/C. I must say it’s obvious that they love what they do. The same week they replaced my entire unit. The process was flawless and I would recommend them to anyone!!!
Kanya Wright West Palm Beach September 15, 2020
We had ECM install our air conditioner unit. It was a great experience. They came early and went right to work. They knew exactly what they were doing Kept the area clean. They were respectful and worked efficiently Love my new a/c. Works and looks great. I would use this company again and highly recommend them
Erika McDonnell Boynton Beach September 8, 2020
In the last ten months we had both of our A/C units replaced by ECM. We’ve been customers for several years and we are consistently happy with their service. The A/C installers were punctual, clean, and respectful of our home. They explained the details of our new unit and thermostat. When the job was complete they cleaned the work area. We could not have asked for a better job. Well done!!
Barry Klein Lake Worth September 8, 2020
I’m a loyal customer of ECM and am very satisfied with their overall performance. They’re knowledgeable, efficient, reliable, and do a great job! Their performance level is outstanding, and I’ve had both service calls plus AC installation. As a homeowner, it’s absolutely beneficial to have a service contract and I couldn’t recommend them more! Beyond happy with ECM.
Hedy Bortnick Boca Raton September 8, 2020
Techs arrived on time, kept me informed of their progress, and were extremely courteous.
They finished under the promised time and cleaned up well.Mark Kadish Boynton Beach September 8, 2020
The ECM installation team arrived on schedule and completed the install ahead of schedule. Juan and Rene did a fine job.
Robert Hirsh West Palm Beach September 8, 2020
As a contract member with ECM, I have yet to be disappointed. Upon arriving home, I was welcomed with a room temperature of about 83 degrees. One call to ECM got the ball rolling and within three days I had a new a/c unit and a much more comfortable environment! I would recommend ECM to anyone…and I have.
Michael J Myers Lake Worth September 8, 2020
Excellent, reliable service. Prompt, reliable and efficient. Most important to me, followed all Covid protocols to a tee
david hollander boynton beach September 8, 2020
everything went as expected – workers very friendly, courteous and efficient – reasonable price – very satisfied – good job by ECM
Herbert Schoenfeld Boynton Beach September 8, 2020
I had a good experience with the installation the guys were clean and polite . I will recommend them to my family and friends. Thank you EMC and thank you Mike Chenoy for your patience
Evelyn Perez Oakland park September 8, 2020
I had a good experience with the installation the guys were clean and polite . I will recommend them to my family and friends. Thank you EMC and thank you Mike Chenoy for your patience
Evelyn Perez Oakland park September 8, 2020
I turned around to put toothpaste on his toothbrush and he flipped himself out of the tub
Emily Murphy Delray Beach September 8, 2020
The two technicians that came were very professional with the installation and the removing and installation bofvthe new unit
Diane Myers Lake Worth September 8, 2020
The two technicians that came were very professional with the installation and the removing and installation bofvthe new unit
Diane Myers Lake Worth September 8, 2020
We recently had two A/C units installed by ECM. They did a great job. The men were prompt, meticulous and courteous. I wouldn’t hesitate to recommend ECM for all your household appliance maintenance.
Barry Klein Lake Wortg September 1, 2020
We recently purchased 2 A/C units from ECM. The sales and service team were great!
Amir AHmad Royal Palm Beach August 31, 2020
We have a complete appliance contract with ECM, which includes an annual AC maintenance “check up.” They have been monitoring one of our units, which was deteriorating over time, and talked with us about various “repair or replace” options. We were able to replace our unit with them BEFORE a catastrophe happened! And in a time when others could not supply new units because of the pandemic, they were able to schedule us immediately. Their representatives were courteous and knowledgable. They did the job within the committed time frame, and worked neatly. Could not ask for more!
Barbara Schwartz Palm Beach Gardens August 29, 2020
We just had an AC unit installed. The gentlemen who did the work were very respectful and professional. It was a positive experience and we would recommend ECM.
Gertrude Resler Delray Beach August 28, 2020
Great job. The techniccians were pleasant, courteous and professional. The whole process was explained to me. There were no surprises. The air conditioner works great!
Priscilla Gabrielle Greenacres August 21, 2020
They are a great company, very efficient and timely with their appointments. Glad we have them. They do excellent work and are great with communicating information and calling.
Douglas Kelley North Lauderdale August 19, 2020
The best, came early, accomplished install of 2 units in a time manner. Lincoln & his partner did a wonderful job, highly recommend ECM for a service contract and installation.
Joel Lebovitx Boca Raton August 19, 2020
Have used ECM for several years for an appliance repair provider so when my ac unit needed replacement turned to them without hesitation. As in the past they proved to be totally reliable and professional. The install crew was great.
Bruce Boynton Beach August 18, 2020
My 9 year old air conditioner was replaced by ECM I give them 5 stars your service was excellent on time and perfect installation
I highly recommend them because they are very
Skilled and installation was the best . I have been a customer since 2003 keep up the great workmichaeljon lasner Boynton Beach August 14, 2020
ECM installed our air conditioner. Men arrived on time. Technicians were pleasant and honest. Had some issues,but as of now seems to be resolved.
Bonnie Levine Boynton Beach August 12, 2020
I was very pleased with ECM through the whole process of purchasing and installing a new Lenox AC unit. The techs were timely and professional. Everything was done in 3 days, Would highly recommend this company!
Karen Delray Beach, FL August 6, 2020
I called to arrange for a repair person to assess the sound of water coming from somewhere in the toilet tank. Our water bills have increased more than 3 times in the past 2 months! The young man on the phone (I believe his name was Carlos, but I’m sure you can check this), was extraordinarily helpful and compassionate. He listened, asked me to please hold on while he tried to arrange a home visit for Saturday. I was so grateful when he got back to me, advising that, indeed, he could have a repair person to our house on that Saturday,(I called on Thurs.). My husband’s doctor appointments made it impossible for us to be home the next day, although that was offered to us. The repair person identified the problem, and quickly repaired what was wrong. Please know that these 2 people should be acknowledged for their help at a difficult time.
Marilyn Fishman
Fishman Boynton Beach, Fl. August 3, 2020
We had a serious sewer backup. When I called ECM, Anthony told me that he could get me a next day appointment. MItch arrived within the promised window and proceeded to fix the problem. He was professional, thorough and friendly.
I have always been satisfied with ECM’s service and your staff is excellent and knowledgeable. Thanks for “clearing things up.”Marc B Wiskoff Wellington August 3, 2020
Excellent prompt service the technician was very informative about what I needed to do to ensure my AC will be running properly throughout its course awesome service
Ebonie Baptiste North Lauderdale August 3, 2020
I had a new Lennox AC system installed two days ago by ECM. I received bids from 4 companies before making my decision. ECM seemed to provide an excellent product at a reasonable cost. My salesman, Gary Novak, was so informative and explained exactly how the system works, unlike 2 of the other salesmen. He had brochures and important data to share, especially about seer ratings. Because I have severe allergies he suggested I have the Remi Halo installed, as well. What a fantastic suggestion! My air is now put of minute dust, mold, and dander particles. It smells fresh, clean, and crisp. The workers who installed the new system were very polite, efficient, and neat. They left my garage immaculate. It has been 2 days since my installation, but I am THRILLED with the results so far! I highly recommend ECM.
Amber Davis Boynton August 3, 2020
I had a new Lennox AC system installed two days ago by ECM. I received bids from 4 companies before making my decision. ECM seemed to provide an excellent product at a reasonable cost. My salesman, Gary Novak, was so informative and explained exactly how the system works, unlike 2 of the other salesmen. He had brochures and important data to share, especially about seer ratings. Because I have severe allergies he suggested I have the Remi Halo installed, as well. What a fantastic suggestion! My air is now put of minute dust, mold, and dander particles. It smells fresh, clean, and crisp. The workers who installed the new system were very polite, efficient, and neat. They left my garage immaculate. It has been 2 days since my installation, but I am THRILLED with the results so far! I highly recommend ECM.
Amber Davis Boynton August 3, 2020
I had a new Lennox AC system installed two days ago by ECM. I received bids from 4 companies before making my decision. ECM seemed to provide an excellent product at a reasonable cost. My salesman, Gary Novak, was so informative and explained exactly how the system works, unlike 2 of the other salesmen. He had brochures and important data to share, especially about seer ratings. Because I have severe allergies he suggested I have the Remi Halo installed, as well. What a fantastic suggestion! My air is now put of minute dust, mold, and dander particles. It smells fresh, clean, and crisp. The workers who installed the new system were very polite, efficient, and neat. They left my garage immaculate. It has been 2 days since my installation, but I am THRILLED with the results so far! I highly recommend ECM.
Amber Davis Boynton August 3, 2020
Very professional workers!
Jerry Castillo Lake Worth August 3, 2020
ECM just replaced my 11 year old system with a new 16 seer Lennox a/c cooling and heating system. The appt was made to my satisfaction and installation went well finished on schedule. The service team was very professional and installation was performed in an orderly manner and explained the use of the thermostadt, new and digital. House is cool, so far so good.
Gerald Camen Boynton Beach August 3, 2020
ECM did a superb job with the recent installation of our new AC. The technicians were pleasant, polite and very knowledgeable. During this COVID time they were extremely respectful, wearing their masks and abiding by social distancing. I highly recommend them to anyone in need of a new AC!
Linda Gordon Boynton Beach July 24, 2020
We had a wonderful experience replacing our AC system last week. Miguel Laborde was very knowledgeable and patient to help us find the best system for our home and budget including a Reme Halo. The installation team was amazing. Arrived on time. Cleaned up continually and wore their masks. It was clear they have done this many times as a team and were very efficient on getting the new system installed and running. Also, very knowledgeable explaining detail of our unit and proper follow up care.
It’s not fun to have to make such a major purchase for your home. We got many estimates and narrowed down to a few companies we were impressed with. Very happy we chose ECM. Hoping future maintenance and follow up goes just as smooth.Heather Portnoy Wellington July 24, 2020
ECM just replaced my 11 year old system with a new 16 seer Lennox a/c cooling and heating system. The appt was made to my satisfaction and installation went well finished on schedule. The service team was very professional and installation was performed in an orderly manner and explained the use of the thermostadt, new and digital. House is cool, so far so good.
Gerald Camen Boynton Beach July 23, 2020
All staff who assisted me, from customer service thru parts and finally installers. Were great! Although your long phone hold times were annoying, once I got through, everything was smooth and easy.
Have been customer for 8 years and will continue to renew my annual contract…HGHarold Gittler Lake Worth July 22, 2020
I recently had ECM replace my air conditioner and water heater. No one wants to wake up and notice water flooding the floor like I did. I called ECM immediately. I have been a loyal client for about 5 years. The response time was quick. John came by inspected the ac and water heater. I soon realized it was time to replace the ac and water heater. The installation was extremely professional. The guys came in on time and answered all my questions. The work was so much cleaner than I had anticipated. I also had a blue uv light installed to kill mold and bacteria. I could not be happier with my new AC unit. I know it will lower my electric bill and in time the purchase will be worth the initial expense. The water heater was installed even better than the orginal, with a 24 inch drip pan and a water sensor that will sound should any water drip out. The entire process was worth the investment. I could not be anymore happier . They offered multiple financing options which made the process less stressful. The guys wore their masks while in the house and used the backdoor to come and go . They cleaned up after they left and even used a rug so they would not track mud. Thank you ECM!
Ariel Colomer West Palm Beach July 22, 2020
Your a/c service installer was both courteous and knowedgeable. He was able to answer all our questions. After cleaning up, he checked to make sure everything was working well. (1/2 hr.)
Donald Aronofsky BOYNTON BEACH July 21, 2020
ECM was very professional, friendly and helpful in getting my dad’s ac fixed. Their customer service and project management were on point. They did an excellent job communicating and their work was impeccable. But please get rid of the website chat bots and popups. They’re not helpful 🙂
Roxy Lang West Palm Beach July 18, 2020
The crew was very professional.
Juan Carlos Rodriguez Lake Worth July 15, 2020
ECM did an EXCEPTIONAL job in replacing our HVAC system. They were totally professional and efficient from start to finish. Thank you Donald, Rene and Juan.
Randolph Miller Royal Palm Beach July 10, 2020
What a great experience with ECM. After the initial check of our unit they were able to diagnose, setup financing and schedule the install in no time. The installers kept it very clean. Would recommend to all
Carol Johnson Lake Worth July 9, 2020
Great experience with ECM. Came out to my home and gave me all the information that I needed to feel comfortable and I scheduled the next day for my new ac. The service guys were great! Very happy with my choice! Thank you 🙏
Jill Stuart June 30, 2020
Unit was delivered promptly. Installers were neat and courteous.
Roberta G Blaize Delray Beach, Florida June 27, 2020
I have had great experiences with ECM. In March, I had a 5 ton AC compressor and air handler installed in my home. Now, I just had a 2 ton AC compressor and air handler installed for the second story in my home. It was a very professional job, respectful and efficient installers. The job was done in a lot less time than I thought. ECM is a great company. I also have a Maintenance Plan with ECM and I highly recommend ECM to all my friends and family. Thank you for a job well done!!
Ricardo Hurtado Palm Beach June 27, 2020
I love Ecm. Our air conditioner was not working and I called Ecm and they came out and my unit was had to be replaced. Within days our new air conditioner was in. The servicemen were very professional and courteous. They knew exactly what they were doing.. They did a amazing job, and within a few hours out new air conditioner was installed and working. Thank you Ecm. I highly recommend your company
Mary Hannah-Morris Port St Lucie, Florida June 26, 2020
They came out and installed our unit last week and were amazing! Great customer service and great work.
Julie King West Palm Beach June 24, 2020
ECM team of technicians were terrific …they were knowledgeable clean and efficient
i highly recommend this companyRoberta Muchnick Boynton Beachn June 23, 2020
Rheem air conditioner purchased from ECM. Upon arrival serviceman put down tarps and wore masks. When installations completed they left the condo very clean. I was called to verify satisfaction of installations. Very happy with their service and products.
Sheila Abikoff Boca RatonRheem June 22, 2020
ECM was a great choice! The installers were very professional, and knowledgable. Throughout the process they explained different components and made the experience extremely enjoyable. I would highly recommend ECM if you are looking for a quality job on an AC install.
Alex Cordeiro West Palm Beach June 22, 2020
Highly recommend ECM. They installed the Rheem Air Conditioner and Handler yesterday. Also a Reme Halo. The workers were professional, explained in detail what they were doing and how things work. I would highly recommend ECM to everyone who wants a quick response, attention to detail and professional quality of work.
Michelle Trummer West Palm Beach June 19, 2020
Installers did a great job. My house is cool again and so am I
Thanks ECMMike Hrusecky Coconut Creek June 19, 2020
I called ECM for an estimate on a new A/C installation on a Friday and they had a representative at my house on Saturday. The ECM rep went over everything in detail with me explaining what I needed and gave me an estimate. The following Thursday afternoon I called to have ECM install the A/C and installers were there early Monday morning. I was really impressed with their expertise and knowledge. They did the entire installation in less time than I had expected,answered all my questions,explained the warranty and cleaned up everything. I highly recommend ECM to anyone needing a new A/C or service on an existing unit
John Kopiak West Palm Beach June 19, 2020
I have been an ECM customer for almost 5 years.
Two days ago I had my air conditioner replaced by them and they did a fantastic job. I highly recommend them for all their services. Thank you very much guys.TOVA WEINSTOCK COCONUT CREEK June 19, 2020
I purchased two new A/C units for my home since March. Both installations went great without any problems and they did what they “said”. They even went beyond the normal install and made sure that my platform in the garage was stable enough for the new unit as the old one had leaked and caused Wood to rot. I highly recommend ECM
Frank Yarborough CocoNut Creek FL June 17, 2020
We needed a new 4 ton AC unit. Your guy came out and was the most professional and nice person. He completed a wonderful job.
Lisa Silvestri Boynton Beach June 12, 2020
Prompt and efficient service with extra care placing matting to prevent dirt tracking into home. Installer went out of his to paint the previously installed wooden platform to house the ac unit. Price was competitive and inspection was approved.
Marsha Jackson North Palm Beach June 8, 2020
Efficient professional service
Marion O'Shea Port St Lucie June 8, 2020
I recently had ECM install an new Whole house air conditioner and Reme halo air purifier. The installation went very smoothly and professionally. When the installation team arrived they explained what to expect and how long it would take. They wore face masks and practiced social distancing. They cleaned up there work area. I have been a contract holder for several years and would recommend ECM for your home mechanical needs. M. Neugesser
Mark Neugesser Lake worth Fl. May 31, 2020
Good time, and very professional, and friendly attitude.
Jairo L Vargas West Palm Beach May 31, 2020
Quality system installed quickly and efficiently. Left area clean.
Marc I Bressman Delray Beach May 27, 2020
We have been a customer of ECM for years with excellent service on all our appliances. We just had a new Lenox air conditioner and Halo Air Purifier installed and are very pleased.
CHERI BISCHOFF PALM BEACH GARDENS May 21, 2020
Overall good job … a few hiccups that were taken care of promptly.
Thomas Auletta Boynton Beach May 13, 2020
Had trouble with a/c. Called ECM and they gave me appointment for next morning. Service man came by 10am. Was friendly. Wore service mask, gloves and shoe covers. Fixed a/c efficiently and left. I have used them for several years and service is always the same.
Arlene Amernick Boynton Beach April 19, 2020
Had trouble with a/c. Called ECM and they gave me appointment for next morning. Service man came by 10am. Was friendly. Wore service mask, gloves and shoe covers. Fixed a/c efficiently and left. I have used them for several years and service is always the same.
Arlene Amernick Boynton Beach April 19, 2020
Every single aspect of my purchasing of my a/c was totally fulfilled by ECM. I could not of done better with either the price of my a/c unit, the install of my unit, and the warranty plan for my unit. One additional note… The day of install was like magic. The crane was on time, the installer was on time and all I had to do was sit back and relax. And last… everything works, no need to call back, and I am totally a satisfied customer. Thank you ECM!
Albert M Pantaleo Lauderhill April 5, 2020
We recently had our A/C Tune-up. The technician was professional and explained what needed to be done to keep our unit in good working order.
J. Rabinowitz Lake Worth April 4, 2020
I have use ECM for over 20 years and found their services to be reliable and fair when my air conditioner reached its maxium years I new is was time to buy another a/c unit and I chose ECM the benefits with ECM out weighed going through another vendor
patty kaminskiq boynton beach March 31, 2020
DW Diagnosed and repaired. Tech was knowledgeable and did a good job. Also gave me good pointers on how to keep it running well. Very happy and would recommend.
Elizabeth Prisciantelli Lake Worth March 30, 2020
DW Diagnosed and repaired. Tech was knowledgeable and did a good job. Also gave me good pointers on how to keep it running well. Very happy and would recommend.
Elizabeth Prisciantelli Lake Worth March 30, 2020
Had a new air conditioner installed in my condo in Delray. The job was done efficiently by kind, professional workers who were a pleasure to know. The job was done neatly and efficiently. A pleasure to work with ECM .
Mildred Schreiber Delray Beach March 24, 2020
Bought and installed in 2 days. Showed on time, quick installation (4 hours). No complaints, no problems.
Bill wood Deerfield beach, fl March 24, 2020
From the sales Ariel Diaz to the installation. Dorel what a Company !!! very professional every aspect.Did everything they promised
Stu Schuster Boynton Beach March 24, 2020
ECM I dnt know where to start I am a veteran that’s on a fixed income this company have went out they way to help me find away to install my A.C and water heater I’m so pleased with they service as well the workers were so polite , Execellent service.
Nilda Rolle West Palm Beach March 23, 2020
Mr. Diaz explained the differences in the new air conditioners and answered our questions. The two installers, Carmelo and Carl did a fine job with our installation. They also cleaned the area very well.
Sonja Zalutko Boynton Beach March 22, 2020
Have been an ECM customer for 7+ years. Extremely satisfied with the service. Technicians are high quality and very professional. Just had service on my air conditioner and they fixed it immediately. Will continue my membership with ECM and would not consider going with any other company. Thanks ECM for the great service throughout the years,.
Carol Weiss Boca Raton March 21, 2020
Have been an ECM customer for 7+ years. Extremely satisfied with the service. Technicians are high quality and very professional. Just had service on my air conditioner and they fixed it immediately. Will continue my membership with ECM and would not consider going with any other company. Thanks ECM for the great service throughout the years,.
Carol Weiss Boca Raton March 21, 2020
We have had a maintenance contract with ECM for 5 years now. They have always been very responsive to our requests for service. Tom, the appliance repairman who has been to our home several times now is very pleasant , knowledgeable and efficient.
JoAnn Fort Pierce March 21, 2020
We have been with ECM for the last two years. We found them to give quality service and value for money. They installed both our hot water heater and air conditioning and were very punctual and professional.
Patrice Anderson Port St Lucie March 20, 2020
The unit was installed correctly and on time.
Peter Cole Coconut Creek March 20, 2020
Every aspect of the service was great – from the scheduling to the technicians. The plumbing and electrical problems were resolved quickly and everything is working flawlessly.
Saul Katz Boynton Beach March 18, 2020
every time I have used ECM they have been on time, professional and fair with pricing. Their customer service from the first phone call to your service in your home is 5 star….
ellen solmson jupiter March 16, 2020
Great service and also very professional Air Condition is great Buy from ECM they are very honest
Linda Farley Boynton Beach Fla March 16, 2020
This service, as well as all services I’ve used ECM for, was top notch. The service representatives are always the most efficient and reliable
Paula Frank Palm Beach Gardens March 15, 2020
FROM THE BEGINNING WHEN MR DIAZ CAME OVER (I CAME HOME TO A LAKE BY MY FRONT DOOR) HE SHOWED ME WHAT THE CAUSE WAS AND THEN OFFERED ME A SOLUTION. 14 YEAR OLD A/C NEEDED TO BE REPLACED…HE GAVE ME A TERRIFIC DEAL…THE FOLLOWING DAY INSTALLERS RONEL AND DAVID SHOWED UP ON TIME AND PROCEEDED TO INSTAL A NEW AND WONDERFUL CARRIER A/C.IT IS NOW OVER 24 HOURS LATER AND I CAN TELL YOU I/WE FEEL THE DIFFERENCE…ALL TO THE GOOD.MY LADY HAD RESPIRTORY ISSUES BESIDES JUST COMING HOME FROM SURGERY TWO DAYS PRIOR AND WE ARE ECSTATIC WITH THE AIR QUALITY…ECM I KNEW FROM THE PAST AS A HIGH-QUALITY COMPANY WHO TRULY CARES ABOUT THEIR CUSTOMERS ALL THE TIME. NOT ONLY ON THE DAY YOU BEGIN WITH THEM. I HIGHLY RECOMMEND ECM
Stu Schuster Boynton Beach March 14, 2020
I’ve been with ECM for over 2 years; they are professional, reliable and very efficient.
Marcia Stein Boca Raton March 13, 2020
Called ecm regarding my AC very perfessional and got same day service
Frances Bondi Stuart fl March 12, 2020
We’ve been with this company for 15+ years.
They have a FANTASTIC price and great technicians. I will never switch companiesBina Boudreaux Boca Raton March 12, 2020
We have had ECM for over 2 years and are very pleased, they arrived when promised and have always taken care of the problem(s) we had. The techs are very professional and customer friendly.
Roger Ralston Boynton Beach March 12, 2020
Called eco regarding my AC very perfessional and got same day service rate them a 5
Frances Bondi Stuart fl March 11, 2020
Just had a new AC system installed yesterday! I am very pleased… protected work areas, provided answers to all my questions, quality work, cleaned up after, and system running great ! Will refer to friends…..
Timothy Glantz Wellington March 11, 2020
Full annual tune at an amazing low price!
Menachem Paneth Boca Raton March 11, 2020
Professional, courteous and accommodating. They always get the job done! Highly recommend
Felicia Albernas Weston March 10, 2020
I just wanted to tell you how great the guys were that installed my new ac unit. Everything is great they even painted and plastered the wall. Installed a filter in the return for me. The young man that sold me the unit was great if it had not been for him I would not have gotten a new unit.
I recommend you guys to everyone.Gail Fox West Palm Beach March 10, 2020
We are totally satisfied with the installation of our new air conditioner. The technicians arrived on time. The technicians were professional. They left the unit spotless. Our new unit has a 10year warranty. We also got a new thermostat. Our new unit is quieter and more efficient. As always we recommend ECM to all our friends and neighbor
William sherer Coconut Creek March 10, 2020
We are very satisfied with the installation of our air conditioner. The technician explained everything to us. We have been pleased with ECM service for many years. The technicians were courteous, knowledgeable and efficient.
Daniel Ginsberg Delray Beach March 10, 2020
Very happy with ECM fixing electrical switch for my garbage disposal to work correctly
CAROL SOLOVAY Boynton Beach Florida March 10, 2020
Very pleased with ECM SERVICE
CAROL SOLOVAY Boynton Beach Florida March 10, 2020
Very pleased with ECM SERVICE
CAROL SOLOVAY Boynton Beach Florida March 10, 2020
I was very pleased with the service i received putting in a new AC system at my home . The 2 employees were very good and they were very helpful to all my questions.
lowell levine 4110 tivoli court lw fla 333467 March 10, 2020
Our representative was professional, extremely helpful and very courteous
Barbara Bell Boca raton March 10, 2020
ECM, especially Stacy, arer extremely helpful and pleasant to deal with.
We have been customers for over twenty years and are very happy with the service we receive from ECM. We are happy to recommend them to everyone.Michael Teplitsky Deerfield Beach March 10, 2020
I highly recommend ECM. I scheduled an A/C tune up and found out I had a major issue. They presented me with all options and without pressure. Everyone I dealt with was professional and provided an education about the unit. The installation was flawless from beginning to end. Very satisfied and will be a repeat customer!
Janette Groth Palm Beach March 10, 2020
I read ECM a five. They are prompt reliable and very thorough when they do a service call. The customer service staff and their mechanics are pleasant nice and helpful.. We have been using ECMFor 22 years and I highly recommend them.
Ann Wohl Boynton Beach, FLORIDA March 9, 2020
Great workers. Came on time and did a very professional and neat job. I’m very happy that I used ECM.
Barry Noskow Deerfield Beach March 9, 2020
I have been an ECM customer for at least eight years now. I am completely satisfied with the level of service they offer. Renewing my contact with them each year is a nobrainer!
Ahimsa Teabout Westpalmbeach March 6, 2020
ECM responded quickly and efficiently replacing my hot water heater.
Amber Harper Deerfield Beach March 6, 2020
We have been ECM customers for many years. We had a problem yesterday with our toilet. I called in the morning, they showed up later that day and repaired the problem. Cannot imagine owning a home without ECM’s protection
Bernice Rockower Delray Beach March 6, 2020
AC defunct. Easy process to replace. Now have a brand new Lennox thanks to Adrian Diaz and his excellent team. Was able to purchase with deductible financing.
jane adler Boynton Beach March 5, 2020
AC defunct. Easy process to replace. Now have a brand new Lennox thanks to Adrian Diaz and his excellent team. Was able to purchase with deductible financing.
jane adler Boynton Beach March 5, 2020
Last year I had ECM Install a new HVAC System in my home. They were professional and offered a great value. The technician’s who did the install did a great job. We have used ECM for 10 years as our maintenance service contract provider.
Josh Goodelman Boynton Beach, FL March 5, 2020
I have been with ECM for over 10 years. They are very professional, courteous and on time. Would recommend them.
CDenito West Palm Beach March 5, 2020
I have been a member of ECM for about 20 years. They are the best company out there. Their contracts are so comprehensive, literally one contract will cover so many areas. Why waste your time trying to find good electricians plumbers etc. when one phone call to ECM will take care of all your home needs. I highly recommend ECM for all especially if you are a first time home owner they can really support you moving into your new home. I cannot imagine owning a home without ECM.
Marc Carmen Greenacres March 4, 2020
I have been a customer of ECM for over 6 years. They are fair priced. Their contract is easy to read. Best of all their expertise is top notch. When you call for service,they have enough qualified service people to come out within 48 hours. For AC problems they come out no later than the next day.
In my 940 house community,ECM is the choice for the majority.Alan Berk Boynton Beach March 3, 2020
Juan and Rene installed a new A/C unit for me and were very friendly, efficient, and clean. This is the first house I have had, so I was very grateful they took the time to inform me on what kind of air filters I needed and detailed the maintenance/upkeep for the unit. Not only did they do their job well, but they went above and beyond for me. As they finished the job I had voiced that a car parked on the street was making me nervous, so they stayed and waited for me to lock up the house and get in my car before they left. Such a great experience!
Taylor Moore Loxahatchee March 2, 2020
Been with ECM for 15 years and have always found them to be fast, reliable, and responsive to requests for service. Highly recommend them.
R Lazarus Delray Beach February 29, 2020
I am so very impressed with the wonderful service that I have gotten from ECM. From the minute I call for service until the minute my toilet was repaired I was treated like a queen. Everyone is so nice..Thank you ECM…..
Eileen Sontupe Boynton Beach February 28, 2020
We have used ECM as long as we’ve owned our house, 27 years! They have excellent service and are very quick to fix what is not working. We’ve only had good experiences over the years. I would highly recommend them!
Stacey Lopez Boca Raton February 28, 2020
We have had a home service contract with ECM for many years. The peace of mind it gives me makes it well worth the cost. When there is a problem, a simple phone call, answered by someone who is familiar with my home, sends an appropriate worker usually within a day to analyze or fix the problem. All the workers are friendly and clean up the work site. I have never had a problem with the work they have performed.
Heinke LIllenstein Delray Beach February 27, 2020
they were great
isaacs n sanchez Delray Beach February 27, 2020
ECM came when we needed a new AC fast, efficiently, and professionally
David Fiol Lake Worth February 26, 2020
y OLD air conditioner died on Wednesday. ECM checked it out Thursday and installed a new one Friday. Clean and efficient installation.
Howard Greene, M.D. Boynton Beach, Fl February 25, 2020
ECM did a great job repairing my refrigerator and installing a new processor. I highly recommend ECM
Julie Lewis Coconut Creek February 24, 2020
ECM installed a new water heater. They showed up 15 minutes early and were done in 3 hours. Very professional & friendly plumber.
Robert Boudreau Coconut Creek February 21, 2020
We needed a new AC system. ECM did an excellent job. The installation crew was professional, efficient, polite and friendly. The crew arrived at the time we were expecting them. If I had any questions, they quickly answered. They worked tirelessly to get our new system installed without delay. We felt very comfortable having them doing this installation. When the installation was complete, they did a great job of cleaning up. They cleaned better then we would have. You couldn’t tell that any work was done inside or outside. We would highly recommend EMC for your next AC system. We are very pleased and the the installation job is perfect.
Burton Spiwak Sunrise February 19, 2020
ECM is always ready to tackle any repair and gets the job done! Long time customer. 😀
Roberta Leibowitz Coral Springs February 19, 2020
I have been an ECM customer for over 10 years to date and have always received prompt courteous service, they should be anyones first choice.
Frederick C. Swartz Delray Beach February 19, 2020
I have used ECM for quite a few years and have never been disappointed with their Services. They come on time, fix whatever is broken efficiently and very pleased with their service.
natalie racenstein tamarac February 19, 2020
Call was scheduled promptly. Technician arrived on time, was very courteous and knowledgeable. Diagnosed refrigerator issue quickly and resolved the problem. Couldn’t be happier.
Phillip Albrecht LAKE WORTH February 18, 2020
I highly recommend ECM for purchasing and installing a new air conditioner. Their service men were prompt, courteous and professional. The installation was quick and they were very clean . The air conditioner works beautifully and I was glad I used ECM ..
Gaile Taubenfeld Boca Raton February 16, 2020
Happy with the service and the installers. Had a leak three days later due to humidity not the unit. Technician came within three hours of my calling and did a great job, went above and beyond and checked everything to my satisfaction.
Sarah Kleinman Deerfield Beach February 16, 2020
The new ac unit install went perfectly. It was done the next day and the installers were great. Highly recommend them.
Steven Zacharius Tamarac February 15, 2020
We were extremely happy with your technicians on both days. , the two gentlemen who came to fix our problem and the two gentlemen who installed the a/c. Very professional and explained all that we needed to know . We are very happy with ECM
Elissa Shuchman Boynton Beach February 15, 2020
ECM always provides quality service and are always there 1, 2, 3!
Gay greenbaum Boynton beach February 14, 2020
ECM installed our ac in a timely professional manner. I do recommend ECM.
Jack Kornfield Deerfield Beach February 13, 2020
We have had a home service contract with ECM for close to 10 years. We have always been very happy with the service provided and with the technicians who have come to our house.
Alice Miller Boynton Beach February 12, 2020
I have used East Coast Mechanical (ECM) for my air conditioning, plumbing, electrical, and appliance repairs for over 6 years. The office staff and technicians are courteous, responsive, and professional. They always get the job done correctly the first time. Not only have they fixed, leaky toilets and a broken microwave, they also installed a new air conditioning unit. As compared with other repair services, I found that ECM responds quicker and fixes broken appliances for less money. If I could I would give them 10 stars for customer service!
Trina Ryan Boynton Beach February 12, 2020
We called ECM on a Wednesday afternoon about our AC unit and they had one of their system specialists at our condo the next morning. We discussed our options with him and decided it was time to replace our sixteen year old AC unit. ECM technicians showed up Friday morning and did a great job changing out the entire AC system. The technicians were complete professionals and we appreciate the excellent job they did. We are very happy with the speed and service that ECM provided and would highly recommend them.
Tom & Carol Burkart Deerfield Beach February 11, 2020
I give ECM a +5 rating! They are dependable, reliable and efficient. I love these guys!! Last month, my AC blew out. I called ECM to inquire and they had 3 men out to my place by 8:30 am ready to install new AC unit (inside and outside). By 4 pm I had a completely new unit installed along with a new thermostat and it was COOL again!! I was extremely happy and satisfied with their work.
Robin Modlin West Palm Beach February 10, 2020
We recently had to have our air conditioner replaced. The coils were filthy. As a result the system was running very poorly as well as leaking. ECM gave us all of the reasonable alternatives we could utilize and ultimately convinced us that a new more efficient system probably makes more sense Installation was scheduled immediately. The workmen expeditiously removed the old system and completed the installation of a new quieter more efficient system inside of six hours. The workmen gave us a tutorial on the new system which answered all our questions. We are now the proud owners of a great system and have already enjoyed the difference between our new air conditioner and the old one. I highly recommend ECM for their knowledge and competency. I highly recommend them for their professionalism and ability to solve any service problems we encounter. We are long-time customers and will certainly continue to use ECM in the future.
Richard Leffer Boca Raton February 6, 2020
Had an annual service call for our A/C on Jan 15. Miguel was assigned. He was personable, knew his “stuff” and had our system checked out in a jiffy. He gave us some tips on how to keep the system running efficiently and made any adjustments necessary. Very satisfied with the visit and Miguel is an excellent representative for the company
Fred Simon Delray Beach February 6, 2020
Great courteous clean service , very efficient and would recommend ECM anytime Doris Kornreich
BioyntonBeach FlaDoris kornreich Boynton beach February 5, 2020
Great courteous clean service , very efficient and would recommend ECM anytime Doris Kornreich
BioyntonBeach FlaDoris kornreich Boynton beach February 5, 2020
We purchased one of your home warranty contracts recently it was a good experience.
the staff person that assisted us were courteous and professional, we look forward to a long relationship with ECM.Dorwin Lynch West Palm Beach February 2, 2020
I have been using ECM for 19 years and have been very pleased with the type of service that they have provided me. They have responded to my needs with professionalism and knowledgeable staff.
Ellen Cirillo Coconut Creek February 1, 2020
The technician Sorin is very dedicated and personable. He has been to our house many times now with various Air Conditioner issues. I only give a 4 of 5 since our current problem is not yet resolved, but he is dedicated to find the source of the problem!
Zoanne Hennigan Ocean Ridge February 1, 2020
The technicians completed the A/C unit installation in a timely manner and answered my questions.
Edgardo Paez Wellington January 31, 2020
The guys did a great job, cleaned up after themselves , explained the system to me and answered all my questions. I will definitely use them again for AC replacement in the future.
Claire Raio Boca Raton January 31, 2020
My dryer stopped working. I called ECM and they arrived on time and diagnosed the problem immediately. The part was ordered and in two days the service person returned. In 5 minutes my dryer was fixed. I am happy I have ECM.
Philine Gorin Boynton Beach January 31, 2020
Excellent service, I am very pleased and highly recommend ECM
Gerard castaldo Boca raton, fl January 31, 2020
Great contract pricing and service.
Joel Heitner Delray Beach January 29, 2020
ECM came out on top with great pricing and a very professional installation team. We are very happy how the whole process worked and would recommend ECM to anyone looking to upgrade their A/C system
Dr. Mark A Hatfield Port St. Lucie January 29, 2020
Each encounter we have had with ECM has proven to be a most positive experience. The technicians have a high degree of knowledge in their specific area and service calls are handled in an efficient manner. If parts need to be ordered, the next appointment is scheduled in an acceptable time frame , and the follow up service calls are scheduled as soon as the parts arrive. Overall, each time we have had to use our policy has been a most positive experience.
Ron Golding Lake Worth January 25, 2020
Positive: Punctuality, Quality, Responsiveness, Value
This week I had both my Water Heater and Air Conditioning System replaced. After lots of research and estimates I chose East Coast Mechanical. what a great choice. From the salesman Nick who evaluated my home and quoted me prices to the installayion professionals who installed my equipment.. the experience was great. Honest, professional and patient as I asked lots of questions. They were prompt and meticulous. The pricing was fair and the products installed are exceptional. I highly recomment ECM,Audrey Rosenfield Boca Raton January 24, 2020
We have been customers of ECM for 20 years. Over those years we have had two ACs replaced..The customer service of this company is top notch from the office staff to the technicians. Everyone is pleasant and the wait times are short. We feel certain that the annual fee has paid for itself over the years. We highly recommend ECM for all your home needs.
Laura Tierney Lake Worth January 24, 2020
Very friendly and professional. Even my neighbors liked them. I would recommend to any of my family and friends
David burgett Sunrise January 22, 2020
Our toilet bowl started leaking when it was flushed so I called ECM. When the the technician came he looked at the problem and knew exactly what to do. Within three quarters of an hour the leak was fixed and I was a happy customer.
Joseph Luparello East Meadow January 22, 2020
Always prompt and professional. WE renew our contract every year
Curtis Stoner Boca Raton January 21, 2020
I’ve been a contracted customer of ECM for well over ten years. I’ve always found there service to be excellent. In fact I was so pleased with ECM that a few years ago I had them replace my entire A/C system. I would strongly recommend them to all my friends and family.
EUGENE ZAGER LAKE WORTH January 21, 2020
Anytime my parents needed from a clogged drain to an ac problem ECM came quickly and fixed the problem and majority was in contract so rarely a copay
Howard Grosse 15450 Pembridge ave apt171 Delray Beach fl January 20, 2020
Excellent installers
Efficient friendly and cleaned upCooper Coconut creek January 20, 2020
I have used ECM for 3 years. The staff is pleasant and efficient and it’s easy to get an appointment.
C. Ambrosait Delray Beach January 20, 2020
ECM installed our new unit on 1-7-20. they were very professional and the technicians were top notch, very clean and efficient. I would recommend them to anyone replacing a unit or for repairs. Thank you
steven sisson port saint lucie fl January 20, 2020
Always do a good job to fix issues covered under annual service contract. Easy to schedule, on time and professional.
Ravi U Boca Raton January 18, 2020
They are prompt and efficient and always resolved our problems,
Sylvan D. Kamerns Boynton Beach January 18, 2020
I had a great tuneup on my AC. The Technician was very good and checked everything, including the compressor on the roof. He cleaned the ac, flushed out the drain, added Freon . Great job.
Mary C Faso Deerfield Beach, Fl January 17, 2020
tech was very through in servicing air conditioner.
debra pirri greenacres January 17, 2020
I would like to commend lilly and I believe his name is Shaun in air conditioning sales lilly was very nice and helpful Shaun was knowledgeable. Glad I spoke to both the gentlemen that came out to put the air in were great.
luis Goldstein Hallandale Beach January 17, 2020
5/5. Very good service and always on time
Andrea Militzok Boynton Beach January 17, 2020
my wife and i woke up on a friday about 7 am 2 months ago and heard a dripping sound in the air conditioner unit.. we called ECM at 8am when ECM opened..a technician arrived at our home one hour later and the problem was fixed at 9:30 am
bob jayson delray beach January 17, 2020
I was so happy with ECM. I am 90 years old and they were very patient with my questions. They took the time to explain everything they were doing. The work was done quickly and professionaly
Yvette Solomon Deerfield Beach January 16, 2020
The two that can to install we great did the job in a timely manner and explain everything once installed
Todd weil Delray Beach January 16, 2020
ECM is the best. To make an appointment is easy and they accommodate you very well. Technicians are well trained and very professional
Ellen Ismalon DELRAY BEACH January 16, 2020
Have ECM on 3 properties. Always find them to be very helpful. They always advise of any promotions they have.
Roslyn Kahan West Palm Beach January 16, 2020
So happy with the way ECM handled the installation of our air conditioning system. Recently needed service on it, and it was handled immediately and with a smile. Also, our home warranty contract is excellent, and certainly worth every penny it costs.
ARNOLD GREENBERG BOYNTON BEACH January 16, 2020
Super service with experts that can repair/explain what is going on and apply the most feasible solution to my issues. Professional and genuinely nice group of folks.
James Ohlsson Boynton Beach January 15, 2020
Recently required service for my a/c. I called ECM and problem was quickly resolved. I have been using ECM for many years and would definitely recommend them.
Arnold Zeiler COCONUT CREEK January 15, 2020
ECM has taken great care of our unit for 10 years now. Great service and usually the response time is really fast. I’m renewing for year 11 next week.
Robert Coconut Creek January 15, 2020
Easy to get a live person on the phone and schedule a service call usually within a few days. The contract covers a lot of issues one might have with an older home, we have saved a lot of money!
Kelly Solms Jupiter January 15, 2020
Love there service so prompt!
Carmela Lucas Jensen bch January 15, 2020
Called for Stack dryer repair. Was repaired within my service contract. Diagnosis was scheduled quickly. Very happy with the technician and the customer service. Would Recommend highly.
Elizabeth Prisciantelli Lake worth January 13, 2020
Have used ECM for many years. Very happy with their prompt and courteous service.
Barbara Grindell Boynton Beach January 13, 2020
ECM is the best! I wouldn’t use any other company for a Service Contract. They are always on time, pleasant and complete repairs the first time around. Thank you ECM for always being there and giving us peace of mind!
James Jacobs Port St Lucie January 12, 2020
Installed a new air conditioner great job ,very professional done ,fantastic ,really fantastic
Mitchell Ross Margatw Fl January 10, 2020
EMC Field Supervisor Ariel Diaz was OUTSTANDING from start to finish with handling the purchase and installation of our 2 new AC systems for our home. The 2 teams installing the units were courtesy, informative and respectful of our home for the all day install. As promised, Arial called the next morning to stop by and review my experience and help me with my 2 i-pad thermostats and mobile app. I highly recommend EMC, Inc. for your Air Conditioning Systems and Service
Cynthia Zender Boynton Beach January 10, 2020
I have had this service for many years and would never go without it. I am very pleased with the quick response and repair for all my issues. The contract covers all my major concerns.
Patricia Donovan Royal Palm Beach January 9, 2020
ECM does a great job in repairing my appliances. I always get a quick appointment.
Cindy Maxwell Coral Springs January 9, 2020
For the price of almost any home service call, ECM will cover your home for an entire year. A/C repair, appliances, plumbing etc they often guarantee same day service if called early. We have been pleased with ECM for almost 10 years’
-William BWilliam Bucker Pompano Beach January 9, 2020
Came home from a trip on Friday 12-27 and A/C not cooling. Called Saturday AM and they were at my home early Monday morning. It was a relief to have a human being answer my call, not a computerized Q and A system. On Thursday, the day after New Year’s day the new A/C unit was installed on the roof of our build and a new circulation system installed in the ceiling. The techs were very professional and when the job was done they completely explained how to operate the system. (all setting etc.). I am 100% satisfied and thankful the we have ECM when we need them.
Harry Fried West Palm Beach January 8, 2020
I have used ECM now for 5 years in 2 homes. They always arrive on time, and expertly fix whatever problem I have! They are experienced, fast and clean!
Walter Gassner Boynton Beach January 8, 2020
Have been using ECM for a year and have been very happy with their service. Their all technicians are knowledgeable and polite. Provide timely service.
Rajesh Tulsyani Boca Raton January 8, 2020
I had a routine inspection of my A/C unit while under contract with ECM. They found a leak in one of my coils and since the unit was 8 years old , we decided to replace it. Because we had a contract with ECM, we saved thousands and they installed it the next day in a professional manner. I would recommend ECM to anyone.
Robert Bohnenberger West Palm Beach January 8, 2020
Jim Corda recommends East Coast Mechanical, Inc.
5 hrs ·
Fast service, knowledgeable technicians, excellent customer service.
Logan came to do a free service and determined that a new A/C system was the way to go rather then putting more money in my existing A/C. After reviewing the options we decided to replace our system with an new Lennox A/C which we are very happy with.Jim Corda Jupiter January 8, 2020
It was a long day but the 2 installers, Ian and Dimitri, did a fantastic job.
Susan Vesey Delray Beach January 8, 2020
Just had a hassle-free yearly a/c complimentary maintenance . Nice perk.
Manuel Wertman Boca Raton January 8, 2020
GREAT SERVICE,GREAT CRAFTSMEN
LEON LAZAR BOYNTON BEACH January 8, 2020
I have been a customer of ECM for many years. My latest call was for a leak in my kitchen sink. The tech showed up and checked for the problem. My garbage disposable was shot. He took a picture and submitted it for a new replacement.
Alkei Manuel Port Saint Lucie January 8, 2020
5/5
My AC was not working and John came out the same day. He was professional and courteous. He explained all of my options and fixed my AC.Maralyn Wallace Coconut Creek January 8, 2020
The work was done in a timely manner and the few issues were resolved as soon as possible. The technicians were polite and left the home clean when they were done.
Liliana Morais Coconut Creek Fla January 8, 2020
Wonderful service rep fixed dishwasher in 2 minutes. He came exactly on time and was very professional.
Marsha Miller Boca Raton January 8, 2020
Have been using ECM for a number of years and have been very happy with their service.
Lewis Meyers Boynton Beach January 8, 2020
Consistently great service. On time and very professional.
David Goldsmith Lake Worth January 7, 2020
After having AC problems with my older unit, ECM installed a new system the day after the service call. The price was very competitive and the installers were very pleasant and thorough. We have a service contract and have used them for maintenance and simple repairs. This major project was very simple and easy.
David Yadgaroff West Palm Beach January 7, 2020
The entire experience went smoothly from Ryan’s initial visit to the completed installation. The installers stayed longer than an eight-hour work day in order to insure that we would have AC that night.
Robert Tocci Wilton Manors, FL January 7, 2020
Prompt service and good inspection.
Anne Huss January 6, 2020
I had a service man come to check the toilet in the guest bathroom because it worked some time and did not work at other times. He came and checked the toilet and found that we needed a filler part. He went down to his truck and came back with a new part. He replace it and the whole job from start to end took less than one hour.
Jack Marcus Boynton Beach, Fl. January 5, 2020
My refrigerator displayed an error code so I called ECM told them what the error code was and scheduled a technician to come take a look at it the next day within a four hour window. The person over the phone was helpful and friendly. The technician showed up the next day and confirmed what I already knew. This same technician told me he had already dealt with the same issue previously on my fridge. Having done that I was surprised he didn’t show up with the parts in hand ready to solve the problem but then again he barely looked at my fridge when he got here. I spent more time taking my food out of the freezer than he spent looking at it. Also this guy told me I should keep the food I took out of my freezer in my cooler. I wish I hadn’t listened to him because the freezer was still keeping food frozen and I ended up losing a lot of the food in my cooler. Anyways, he ordered the parts and two days later another technician showed up to fix the problem. This technician was friendly and thorough. Not only did he fix the problem causing the error code but found another problem and took care of it right away. His name is Gary and he showed up prepared and ready to work. Thanks Gary. Next time I need ECM support I hope they send me Gary, or someone like him and not that other guy.
Amado Pedrosa Pembroke Pines January 4, 2020
ECM is the handy husband I never had! I wouldn’t have a home without their appliance contract..
Debra Schuber Hollywood January 4, 2020
I am extremely happy with the installation work of my new AC unit. The technicians were very professional and knowledgeable. I would highly recommend ECM for your AC services!
S Alexander Port Saint Lucie January 3, 2020
Fast service
Paul Lacey Deerfield Beach January 2, 2020
ECM was fast and efficient when installing my hot water heater.
Amber Harper Deerfield Beach January 2, 2020
We have used ECM for over 10 years.
Their technicians are well trained and highly professional. They always are able to diagnose the problem and make the necessary repair to our satisfaction. I rate them a 5 out of 5Phil Steinberg Boynton Beach January 2, 2020
From the AC dept. Office Person, Shane answered ALL my questions regarding an AC Unit purchase, installation procedures, financing vs. Cash order & permit questions and guarantees. The delivery date, crane operater, & installers (Gene & Pierre) were kind & professional. The delivery date/time were on track and they did a calm professional job. Also, Gene helped with some of my additional questions. He gave me all my receipts and paperwork folder. I am very appreciative that this big purchase decision went smoothly. Sincerely, Joann Crimi 12.27.19 install date. Review 12.31.19
Joann Crimi Fort L December 31, 2019
management was helpful and accommodating when I renewed my contract.
lydia schoenfeld lake worth December 31, 2019
I have been a customer of ECM for the past year (2019). Since the inception of my contract I had very good experiences with scheduling work orders with customer service, in addition to excellent results with my repairs. The company prides themselves on courteous service, professional assistance and the scheduled window for the home visit is perfect. THE Company operates on an agreed upon time frame for repairs and have NEVER been LATE!!! Their plans are all encompassing, fairly priced, and the most important aspect is the piece of mind they offer for services rendered. I highly recommend them.
Peter T Boynton Beach December 30, 2019
Great company
PAMELA lord Margate December 29, 2019
ECM has been my savior for all my, air conditioning, appliance and plumbing needs. Great service! Professional and helpful employees.
Bruce & Jo Mirabito December 27, 2019
Excellent installation of our new air conditioner. The technicians went beyond what we expected. The service was quick and efficient.
Susan Harrell Lake Worth December 26, 2019
I would give ECM a 5 because of their professionalism and dedication.
Vilma Rodriguez Dania, Florida December 26, 2019
Have used Ecm for over 15 years. Prompt service. Never had any problems.
Sherryl Drasin Boynton Beach December 26, 2019
ECM representatives show up on time, are very knowledgeable and fix the problem. I’m very confident knowing that my home warranty is covered by ECM.
Rich Bentley Weston December 25, 2019
My water heater was leaking.I called on a Sunday.The customers service representative had a technician come out first thing Monday morning.He determined that I needed a new unit.He put a call in to your service center.They sent a technician out early the next morning.He took about an hour and a half.He was very efficient.He was also very pleasant.I am always pleased with all my home issues.ECM is number one in my book.
Joan Saks 8007 Bellafiore way December 24, 2019
I just signed a contract with ECM. My neighbor referred them to me. So far, so good. Setting up was easy. Then I received a call to set up an appointment for my free AC service. Everyone I spoke with was very nice and professional. I look forward to a long term relationship.
Frieda Schmiedel Delray Beach December 24, 2019
The men did an excellent job with my ac installation
Sheila Beverly Sarofsky Wellington December 23, 2019
Being a most satisfied customer for over 25 years, as well purchasing my air conditioner from ECM
Eileen Weber BoyntonBeach December 23, 2019
ECM is always quick and efficient. The workers are so helpful! Always giving good advise to maintain the AC unit
Jocelyn M. Boca Raton December 23, 2019