Things to Look for in Air-Conditioner Repair Service

When your air conditioner stops working correctly, and you have no idea what to do about it, calling a professional air-conditioner repair service for help is the best decision you can make. However, since there are many AC repair services out there, you should be careful in choosing who to hire. Make sure to do extensive research and compare several candidates before choosing one.

As a guideline, here are the factors you need to consider:

1 – License and Certification

Every HVAC company requires a license to work. Each technician must also have a certification to prove their eligibility to perform the necessary tasks. HVAC systems can be complex, and one mistake can lead to significant long-term consequences. Therefore, hiring an uncertified technician or an unlicensed company is not worth the risk.

2 – Ratings and Reputation

Find out what people say about the HVAC companies you are considering hiring. In this era, finding reviews from real customers is not difficult anyway. However, it is also necessary for you to check the company’s rating on the BBB website to make sure.

3 – Experience and Expertise

Someone with many years of experience in the field is likely more reliable than newcomers to the industry. It is even better if the technician has expertise in fixing the specific problem you are experiencing. However, it is also important to remember that more experience does not always equal better skill and service. Checking out a service provider’s reviews can help prove their experience matches customer expectations.

4 – Availability

The ideal air conditioner repair service will quickly answer your calls and reply to your messages. How soon they can perform a task after you request it is also vital. Sometimes, an AC unit breaks suddenly and requires immediate action to avoid more significant consequences. 

5 – Inspection

Understandably, you want the task to be done as soon as possible. But, don’t fall for a service provider that gives you a quote over the phone and offers to start working immediately without even inspecting your AC unit. Any AC technician will need to check the condition of the AC unit before giving you a quote. Any provider that provides you with a quote, prior to inspecting a unit and the other components that make up a proper installation, is most likely going to cut corners and not give you the proper engineering necessary to avoid costly issues down the line.

6 – Written Quote

Don’t approve any offer unless it comes from a written quote. Ensure it includes itemized services, fees, and other contact points. The more detailed the quote, the better prepared you will be with cost expectations and all the work that will go into installing your new AC unit.

7 – Warranty

Repairs won’t always work. Sometimes, the problem will reoccur, even within a few days. Even worse, the repair service may cause a new unexpected problem. A service warranty will protect you from such risks. Most professional HVAC companies will offer a service warranty with repairs, however, they don’t usually cover anything outside of the specific repair performed. That’s why it’s important to weigh the pros and cons of a repair and determine if a repair or replacement is the best option for your unit’s specific issue.

Follow these basic tips to help you choose the best AC technician for the job!

When it’s time for air-conditioner repair service, be sure to contact a qualified professional with the experience and expertise to get the job done right. ECM has been providing quality ac repair service throughout Palm Beach County upwards through Indian River County for over 35 years, and we’re here to help you keep your home comfortable all summer long.



ECM Air Conditioning, with its headquarters located in Boynton Beach, FL, provides air conditioning services within Palm Beach County, Broward County, Martin County, and St. Lucie County. If you’re looking to have a new HVAC system installed, we’re on-call and ready to assist you. So if you’re in need of an HVAC installation, don’t hesitate to contact us today to schedule an inspection! Our HVAC installation experts will check your ductwork, measure, check wire sizes, and more before making recommendations to ensure maximum efficiency and comfort. Call us at 561-295-1763 or contact our HVAC installation team online by clicking here.


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