I am very proud to say that I have been an ECM customer for over a decade. Whenever I need to schedule or change my appointment date they are very congenial and accommodating. The service department has always sent professional, courteous, and competent technicians who always arrive within the scheduled time frame.ECM is simply the best – customer satisfaction always comes first!Give them a try and I know you will always be happy with their service performance.
I called ECM the day before Thanksgiving due to my bathroom light switch dimmer not working. Their service department immediately schedule an appointment the same day in the morning between 11am-3pm. The electrician arrived just a few minutes before 11am.The electrical issue was fixed in a timely manner. I have used ECM for over 6 years and very satisfied with their work ethic. All service calls have technicians that are trained and knowledgeable in their field. Thank you and keep up the good work.
I’ve been an ECM customer for 10 years. Their customer service is prompt to answer. They get you a service call in a very short time. Their technicians are knowledgeable. Their annual plans are the most affordable. I could not recommend a better deal.
Quick to respond to problems. Professional conduct. Knowledgeable. Excellent service. Teaches how to maintain equipment as appropriate. Answers all questions. Patient. In my fifth home across 3 states and they provide best service of all companjies I have been involved with.
ECM servicemen are very professional, and excellent at their job. They are careful not to make a mess and clean up after completing the repair. I have been a customer for many years with ECM and have been very happy with their services. Recently, my air conditioning blew out and I called ECM. They sent some one out that day to inspect my unit to see what it needed. But it was a 16 year old Trane and needed to be replaced completely. The man thoroughly explained my options and the work that needed to be done. After getting my approval, he ordered the new unit. Early the next morning, 3 men arrived to install the new unit. Later that afternoon I had COLD air coming out of my new AC unit!! I was very happy!! The men cleaned up after themselves and vacuumed the area where they were working!! I LOVE ECM!! They are also great at fixing toilets, dishwashers, washer/dryer. I highly recommend ECM.
Professional and courteous. This company was recommend to me by a co worker best purchase I could have made. They give me peace of mind that if any of my major appliances go bad they will be there to repair.
I have had to call on them multiple times. Totally reliable and makes owning a home 10 times less stressful. I highly recommend them. You will not regret it. From the representatives that take your call to the representative that comes out to your home. Very friendly and professional.
Very reliable Very good customer service. They always try to get service men out to you as soon as possible and they follow up to make sure everything is set. Definitely recommend.